Once you have your Spectrum Home Phone service installed, undoubtedly the next step is setting up your voicemail. With busy schedules and a long list of tasks demanding your attention, there’s no way you’ll be able to take every call that comes your way. And, you might just miss some important ones, landing yourself in trouble. For times like these, it pays to have someone take the message and forward it to you which is why life without voicemail is unimaginable nowadays.
For many though, even the slightest mention of technical work is enough to scare them into getting someone else to do the job. Sure the technical jargon is intimidating, but setting up your voicemail is no rocket science. We guarantee. So, if you’d prefer to get this work done in-house, here’s what you should do.
If you are using your Spectrum Home Phone to set up your Spectrum Voicemail here is what you need to do:
Well, getting started with your Spectrum Voicemail set up wasn’t hard. Now anytime you want to check your voicemail, all you would need to do is plug in your permanent PIN, and you’ll access all your voice messages.
With so much information to keep track of though, remembering those four important digits isn’t all that easy. And it also makes the process of retrieving your messages less than convenient. Having to punch in the PIN code, again and again, can get annoying fast. So if you’d like to skip this step altogether, here’s what you should do:
There you go! Now you won’t have to type in the PIN every time you access your voicemail. But, remember, with the PIN SKIP feature switched on, you will still have to punch in your PIN when accessing the Spectrum Voicemail remotely. On the other hand, if the PIN SKIP feature is turned off, you will have to enter your PIN to access the Spectrum Voicemail even when using your home phone.
For the sake of security, it is advisable that we change our PINs from time to time. So, if at any point you feel the need to change your Spectrum Voicemail PIN, which you created when you first set up the voicemail service, here’s what you’d need to do:
Whether or not you prefer to keep the PIN SKIP feature turned off or on, a little diligence in this area can improve the security of your VoIP Spectrum home phone.
Recording a personal message on your phone is a tradition as old as voicemail itself. If you’d like to continue the practice, Spectrum Voicemail lets you do so with easy to follow steps. You can create a single voicemail greeting for all missed calls on your Spectrum Home Phone. Or a different one for handling different calls. Remember if you don’t set up a personalized greeting, callers will get to hear the default one. So, if you prefer an individual touch to the greeting, here is what you must do:
Voila! Incoming missed calls on your Spectrum Phone will now be met by your very own personalized greeting(s)!
When you need to catch up on your voicemail messages, simply dial *99 from your Spectrum home phone. You can also use your Spectrum phone number (TN*) to access the voicemail. If the PIN SKIP feature is switched off, or if you are looking to access your voicemail remotely, you must punch in PIN#. Once done, you will reach the Main Menu. Press ‘1’ to listen to your voice messages.
If you want to listen to your Spectrum Voicemail messages online, you’d need to sign in to your Spectrum account and do the following:
A cluttered voicemail is a definite no-no. It clouds your mental space, creates distractions, and reduces your productivity. Deleting unimportant messages is of prime importance and here’s how you do it:
If you’re listening to your voicemail on your Spectrum home phone, just dial 3 after you’ve heard a voicemail message and you’re done with it. This way you can delete a message as soon as you have heard it.
If you’re listening to your voicemail using an internet enabled device, you must be already logged into your Spectrum Account. If not, sign in. And, go to the Voice Online Manager by clicking on the phone icon. In the Voicemails tab, you will see the option to Delete your voicemails.
For times when there is too much noise, or you just can’t listen to the messages for any other reason, you can read them. Yes, that’s right. Spectrum not only collects your voicemail but transcribes it for you. You can access readable Spectrum Voicemail messages either via the Voice Online Manager, or designate up to 5 email addresses to receive them. But, remember that transcripts cover the first 45 seconds of the voice message, and supported languages include English and Spanish only.
Here is what you must do in order to receive readable Spectrum Voicemail messages:
Having all the important messages saved on your computer has its own benefits. If you feel the need for a backup on your PC, go right ahead and save your voicemails. Here’s how it’s done:
There you go! You have a backup of all your important messages. Make sure you spend some time organizing the folders though, or you won’t be able to find what you’re looking for when you need it the most.
Knowing your way around your digital Spectrum home phone service has its perks. Voicemail forms a key component of your experience so setting it up according to your preferences comes in handy.
We hope you found this guide useful. We’ve tried to keep it simple and clear—so you have no trouble navigating your way and figuring out the optional settings for your Spectrum Voicemail. If you still find yourself stuck somewhere, worry not. You can always speak to Spectrum Customer Service. Spectrum professionals will make sure you are guided right, and your problem is resolved.
If you’re using your Spectrum home phone, dial *99. The voicemail system will inform you of how many messages you have. To listen to your voicemail messages press ‘1’.
If you want to retrieve your erased messages from the Spectrum Voicemail, you can do so only within 24 hours of deleting them. After that, they expire. In order to access erased messages, dial 99* from your Spectrum home phone. Even if the PIN SKIP feature is switched off, you will have to enter your PIN. Once you are in the Main Menu, press ‘6’ and follow the instructions to restore messages to the main mailbox.
It is up to you after how many rings you would want an incoming call on your Spectrum Home Phone to go to the Spectrum Voicemail. By default, it is diverted to voicemail after 5 rings. If you want to change this, sign in to your Spectrum account. Go to the phone icon, which will get you to the Voice Online Manager. Look for Settings. And then select the Number of Rings. Pick your number from 3-6. And then save changes.
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