Kinetic Internet + Unlimited Phone

How Digital Globe Services, Inc. (dgs) uses and protects your personal information

dgs respects and is committed to protecting your privacy and personal information. This Privacy Policy will provide information to you regarding how we collect and use your personal information, e.g. your name, your address, your email address, your credit card information. Please read this Privacy Policy carefully. From time to time, we may revise this Privacy Policy to address new issues or changes to our Web sites or practices. These changes will be posted on this page. So please check this Privacy Policy periodically to see if there have been any revisions.

The effective date of this Privacy Policy is September 30, 2017.

Scope of this policy

This Privacy Policy applies to dgs’s operation of this Web site under express agreement with one or more of its service partners who are identified on the main portion of the site (“Service Provider (s)”) and dgs’s method of collection and use of personal information gathered by us for our Service Providers. However, the privacy practices of our clients and media providers are not covered by this Privacy Policy.

This Privacy Policy also applies to your use of the following Web sites also operated by dgs:www.buytvinternetphone.com/windstream. If you leave this site via a link or otherwise, this Privacy Policy does not apply, and dgs cannot be and is not responsible for how personal information collected from you on other Web sites is used by the operators of such Web sites. Please be sure and check those Web sites’ Privacy Policies to ensure you are aware of their practices.

Use of Personal Information

Digital Globe Services, (DGS) collects from you only a minimum of basic personal information on our websites (such as your name, your address, your email address, your credit card information, etc.) that is necessary to:

• Successfully process your order with our partners;
• Provide you with order support, such as order status, gift cards or rebate redemptions;
• Allow you to participate in contests and other features; and
• Send you communications related to your order such as order confirmation emails, customer surveys, and special offers.

dgs may set and access our own cookies on your computer to allow you to buy and interact more conveniently and effectively with our Web sites. We also use web beacons to gather anonymous, aggregated statistical information (e.g. unique hits, page views) about our Web site traffic. This information is used to optimize your online experience by simplifying the process by which you order or interact with our Web sites.

dgs may share, as necessary, your personal information collected by us with third parties to help authenticate your order (i.e. make sure it’s really you) or to process your order (e.g. with shipping companies, with credit card processors, etc.). Additionally, we may use or share with our business partners this personal information for statistical and demographic analysis to help us and our business partners to ensure that you are receiving all of the products, services and discounts for which you are qualified and to provide you with better services and offerings.

dgs will not share, rent, lease, or sell your personal information (e.g. your name, your address, your email address, your credit card information) to any third party for their independent use or benefit without first obtaining your express written consent (i.e., permission).

dgs may contact you by telephone (landline), email or regular mail using the contact information you provide to dgs for the purposes of communicating to you regarding your order, customer surveys and special offers. By providing such contact information to dgs, you are authorizing dgs to contact you in this manner. You may, however, request at any time you are contacted by telephone (landline), email or regular mail that you no longer be contacted by dgs.

To unsubscribe from our mailing lists, please click the link at the bottom of any email sent to you by dgs. These links will give you complete instructions on how to remove yourself from the mailing lists.

dgs also may share personal information with companies, organizations or individuals outside of dgs or its Providers if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• Meet any applicable law, regulation, legal process or enforceable governmental request.
• Detect, prevent, or otherwise address fraud, security or technical issues.
• Protect against harm to the rights, property or safety of dgs, our Service Providers, users or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners – Service Providers and other companies that sell products on behalf of Service Providers. For example, we may share information publicly about trends that we are seeing on our Website(s).

Information Security

We work hard to protect dgs and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

• We encrypt many of our services using SSL.
• We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
• Except for sending your information to the Service Provider so that they can fill your orders, we restrict access to personal information to dgs employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

For Questions or Concerns About This Privacy Policy

You can write to: Digital Globe Services, Inc., 202 6th Street, Suite 400, Castle Rock, CO 80104, USA or email us at: contactibexdigital@ibex.co ATTN: Privacy Policy Coordinator.

Kinetic Internet

Windstream cannot guarantee speeds or uninterrupted, error-free service. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet, website, or network congestion, and customer geographical location. Windstream makes no representations related to download or upload speeds. Windstream assumes no responsibility or liability for interruption of services or service performance differences actual and advertised performance. In select areas, includes Internet transport, Internet access, and unlimited incoming calls. Outbound calls, except for toll free and 911, will be charged at 10 cents/minute. Operator Service and 411 will be charged at tariffed rates. No features or long-distance carrier rates allowed.

Kinetic Internet Speed

Monthly fees may apply. For speeds over 25 Mbps Services are provisioned in a range including a minimum and maximum speed. Windstream will provision customer’s location for the fastest speed available within the available range at the time of order but cannot guarantee speed or uninterrupted, error-free service.

Shipping Policy

Your item(s) will ship within two days of your cleared payment on weekdays (Monday - Friday). Item(s) will be shipped to the Shipping Address specified via PayPal. We are unable to change the Shipping Address once payment has been made. A 'Tracking Number' or 'Delivery Confirmation Number' will be emailed to you once your item has shipped. Orders will be shipped signature required . Delivery Confirmation is not a Tracking Number and will not be updated until after the item is delivered. Local pick-ups are not allowed. We do not ship internationally and will not alter invoices for any reason. By purchasing from us you agree that you have read and agreed to the above Terms and Conditions

Terms & Payment

By buying from us you agree that you have read and agreed to all of our policies. All images on the listing are for illustration purposes only. Actual product size, and look, may slightly differ from what's listed.We are not responsible to ascertain this phone's compatibility, if it will work under your Service Plan, for your Service Provider and in your Service Location.

Returns Policy

Refunds can only be made within 30 days of purchase. Customer is responsible for return shipping. You MUST contact us prior to returning any item and obtain an RMA #. This is to ensure the exchange is processed smoothly and effectively. All packages without an RMA # will be refused. Customer service can be reached by messaging through the (1-855-505-4325) messaging platform or calling our customer service line at (1-855-505-4325) - (Mon-Fri, 9 AM through 6 PM EST).