When it comes to providing Internet and entertainment solutions, we’ve been here for years, connecting homes and businesses around your block to reliable services. With coast-to-coast connectivity, and almost 31,000 miles of Fiber, we now serve 8 of the top 10 metro markets in more than 10 states as Astound Broadband.
We’ve been at the forefront all along, offering real choice to customers, with access to Gigabit broadband, Fiber-rich infrastructure, residential television and phone, as well as business connectivity solutions. We envision every employee using their unique background and over 30,000 years of collective knowledge together, sparking solutions that create an extraordinary customer experience. Our pledge to you is to put you first in everything we do!
As an Astound Broadband Company, Wave has been providing a full range of residential products and business solutions, including high capacity Internet access, along with advanced TV and communication services in areas of Washington, Oregon, and California – for more than 15 years!
Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas.
Wave Broadband aims to deliver 100% advantage of its upgraded fiber-powered cable systems to all Americans in its footprint―in select West Coast locations Wave also delivers 100% fiber internet to hundreds of homes.
Fiber technology delivers the fastest download speeds while improving other technical metrics of internet performance. There is more bandwidth and speed, so you can have multiple users and devices connected at once, and still enjoy the best possible online experience!
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Astound customer service representatives are locally based, and our 24/7 customer support is ranked at the top by users because we’re always ready to help!
You can get a full refund of monthly service, installation, activation and equipment charges if you’re not satisfied with Wave Broadband services, and decide to opt out within 30 days of service installation.
Wave Broadband does not lock you in an annual contract―we want customers to stay with us for only as long as they are happy.
Wave Broadband explains every item on your bill making it easy to read and comprehend, so you know exactly what you’re paying for.
Wave offers flexible and convenient time windows to accommodate your schedule―our customer friendly service is ready to work around your timeline!
In case of delays in service, Astound Broadband powered by Wave will give you a $20 credit.
Wave Broadband provides personalized care to all subscribers, because the customer is the top-most priority―our aim is to resolve your issue the first time―always!
Astound Broadband powered by Wave has been serving residents of the West Coast for over 15 years―with a footprint in multiple cities and towns. More recently, Wave services have also become available in select parts of the Anne Arundel County in Maryland. Here is a listing of Wave service locations in the West Coast states. Take a look, and to determine offers at your address call at 844-343-1375.
Astound Broadband powered by Wave delivers high-speed internet at attractive price points. Promotional offers from Wave get you a good discount for the term of the promotion, i.e. 12 or 24 months. Occasionally Wave Broadband may also waive the additional fees, such as that of installation, as part of a special offer. To discover what discounts are currently available at your address, call Wave Customer Support, at 844-343-1375.
Wave Broadband has been providing a full range of residential products and business solutions including high-speed internet, advanced TV, and communication services to residents of Washington, California and Oregon for over 15 years. The leadership of the company is constituted of local industry leaders who have decades of experience with cable systems and service delivery. Now an Astound Broadband company, Wave continues to excel in terms of service quality and customer satisfaction. To determine availability of offers in your area, call at 844-343-1375.
Astound Broadband powered by Wave primarily delivers high-speed internet over an advanced cable network. Its Fiber rich network delivers download speeds up to 1200 Mbps in most Wave service locations across the West Coast. Wave also offers customers a fully customizable purchase experience for cable TV, and an unlimited home phone service. To determine availability of offers in your area, call at 844-343-1375.
Astound Broadband powered by Wave reserves the right to charge you a late fee if you do not pay your bill on time. Each service that you are subscribed to may generate a separate late fee.
Yes, Astound Broadband powered by Wave gives customers the option to use their own modem. Wave prescribes certain modem types to deliver optimal broadband speed, so make sure your own modem is compatible to the Wave Internet service.