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When it comes to providing Internet and entertainment solutions, we’ve been here for years, connecting homes and businesses around your block to reliable services. With coast-to-coast connectivity, and almost 31,000 miles of Fiber, we now serve 8 of the top 10 metro markets in more than 10 states as Astound Broadband.
We’ve been at the forefront all along, offering real choice to customers, with access to Gigabit broadband, Fiber-rich infrastructure, residential television and phone, as well as business connectivity solutions. We envision every employee using their unique background and over 30,000 years of collective knowledge together, sparking solutions that create an extraordinary customer experience. Our pledge to you is to put you first in everything we do!
As an Astound Broadband company, RCN offers award-winning customer service and advanced Internet, TV, and voice technology to cites, towns and boroughs in the Boston Area (MA), Chicago Area (IL), the Lehigh Valley and Delaware County (PA), New York City (NY), and Washington D.C. More recently, RCN services have also become available in parts of Luzerne County, Pennsylvania, Anne Arundel County, Maryland, and Evansville, Indiana.
Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas.
Winning the trust of customers and building up a loyal base of users isn’t easy, but RCN has managed to do just that because of its pledge to be a provider which goes beyond what you expect from traditional providers.
Our physical infrastructure is top-notch Fiber rich network. The endeavor to upgrade the network is always underway, without you even knowing. The reason why services keep performing up to the high standards of Astound Broadband at all times.
You get to enjoy communication via Fiber, the best internet technology right now―download speed of up to 1.2 Gbps is available.
Our emphasis on innovation is unlike any other provider’s, so expect the best from your RCN Internet service!
RCN keeps a keen eye on the changing consumer preferences. That is why it is focused on offering you next-gen service features, that bring more convenience and give you more control over your viewing experience.
Choose how you wish to access entertainment―expand the scope of RCN Digital TV with TiVo® DVR or enjoy video streaming with TiVo Stream 4K.
FREE RCN On Demand gives you access to shows, movies & more―from networks you subscribe to. Watch on your own timeline, and on your own terms!
Get add-on premium channels like HBO® to make your RCN channel lineup and On Demand library bigger and better.
With RCN Home Phone you get a reliable backup to your cellular service―unlimited nationwide calling for under $20/mo.
And it is not like the landline phone of yesterday―so you also get all the essential and popular digital calling features―including Nomorobo that keeps telemarketers and robo-callers at bay!
Take charge of your everyday communication from anywhere―see who called, manage your preferences, and receive notifications from your devices.
Your phone goes with you―SimRing lets you take calls on whichever line you want―cell phone or work phone.
At Astound Broadband powered by RCN we are proud to be awarded for our services, and appreciated by our customers.
We are an eight-time recognized service provider in PCMag’s Annual Readers’ Choice Awards. The RCN Internet service ranked at the top for Value, Customer Service and Tech Support―ahead of industry giants.
So you can expect to enjoy the fastest speeds from the top consumer recommended internet service, that comes complete with award-winning customer care―based right where you are!
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Your subscription to RCN Internet opens a doorway of new possibilities with crazy-fast speeds that let you do anything and everything as seamlessly as you want―but there is more…
Unlimited data―it gives you the scope to expand your digital horizon with the ultimate sense of freedom―no overage fee and no throttling of speed.
In-home WiFi―you can suit the size and layout of your house―pick the gear that fits your internet needs the best, and enjoy a fully optimized RCN Internet connection.
Take control of your in-home entertainment with RCN Digital TV―there is more than just an exciting channel lineup―there is more choice, more flexibility and more convenience!
Get right to what you want with the integrated TiVo® platform―no menu-game. You spend less time looking and more watching.
Plus enjoy a hands-free experience―the TiVo Voice Remote runs the show at the command of your voice.
Access you favorite streaming apps such as Netflix, Prime Video, Sling TV, HBO MAXTM and more―all come built-in―thanks to TiVo, you don’t need to keep switching apps!
RCN teams are standing by to take your order. With 24/7 locally based customer service, you may even have an installation team at your residence today!
RCN has been long serving the residents in parts of Massachusetts, New York, Illinois, Pennsylvania, and Washington D.C. Founded as the first American facilities-based provider of bundled internet, cable TV and phone services, it continues to empower its customers’ digital lifestyle―now as an Astound Broadband company. More recently, RCN services have also become available in parts of Luzerne County, Pennsylvania Anne Arundel County, Maryland, and Evansville, Indiana.
Here is a listing of the cities, towns, boroughs and neighborhoods that are widely served by Astound Broadband powered by RCN.
RCN was originally known as Residential Communications Network when founded. Based in Princeton, New Jersey, the company is now part of Astound Broadband along with Grande, Wave and enTouch.
RCN provides the greatest coverage in New York, Massachusetts and Pennsylvania. Also, in Illinois and District of Columbia (including some parts of Maryland and Virginia), the RCN network delivers high-speed internet, TV and phone services. So, if you’re located in these regions you’re likely to have RCN serving your neighborhood. But, make sure to confirm availability. You can contact a RCN representative at 1-844-343-1374 to get the information.
Both Xfinity from Comcast and Astound Broadband powered by RCN provide cable broadband via a hybrid Fiber-Coaxial network. And both offer promotional plans at affordable prices. RCN promotional offers are however more affordably priced for the first 12 months. For instance you can get 1.2 Gbps from RCN for $44.99 to $54.99 per month for 12 months (depending on your location). Whereas Xfinity offers its 1.2 Gbps plan for $80/mo. for 12 months. Xfinity includes quite a few freebies in its plans, while with RCN you get no-contract plans and unlimited data. So it is all about which of the services fulfills your needs better.
If you are looking for better prices, you’ll find Astound Broadband powered by RCN leagues better than Verizon. RCN provides 1200 Mbps for download speeds at an attractive promo price of $44.99 to $54.99 per month for 12 months (depending on your area). Whereas Verizon provides the 1 Gig connection for $89.99/mo. Both providers give you unlimited data included in the price. The only thing is with RCN you will get gigabit internet over a hybrid Fiber-Coaxial network whereas Verizon FiOS® is 100% fiber optic. So, with Verizon your upload speed is as high as 880 Mbps, but with RCN the upload speed goes only as high as 20 Mbps. Yet, if your usage of internet is more standard than heavy, RCN makes a great choice.
Your first bill can vary depending on a number of things. If you started using RCN service in the middle of the month, you can expect a prorated portion of your monthly charges for TV, internet and phone, depending on what you’ve signed up for. You’ll also see standard taxes and fees for the current month in your bill. Your first RCN bill will show you the next month’s service charged in advance inclusive of taxes and fees. RCN bills a month in advance in keeping with industry standards. Phone service however is not charged in advance. Also, you should expect installation charges, as well as charges for Pay Per View or Video on Demand if used.