Call For RCN Deals: 844-343-1374

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RCN Customer Services

Prep Steps Before Dialing Astound Broadband Powered by RCN Customer Service Number

Before contacting a live support agent, keep the following steps under consideration:

  • Remember your zip code
  • Keep your RCN account number nearby (can be found on service bill or MyAstound portal)
  • Note down the phone number associated with your account
  • Remember your social security number’s last four digits
  • Have your debit/credit card with you (for number verification)
  • Confirm your billing address

How to Reach Astound Broadband Powered by RCN Customer Service?

Unlimited & Convenient RCN Home Phone

By Phone

For prompt assistance on all your technical queries, dial 1.800.427.8686. To get a new subscription plan, call 844-343-1374.

Fiber-Rich RCN Internet Speeds

Online

Explore Astound Help Center for information regarding equipment, installation, and technical troubleshooting.

Award-winning Customer Care for Award-winning Internet

In-Person

Contact your nearest Astound Broadband store for in-person customer support regarding bill payment, equipment, or general queries.

RCN Digital TV Channel Lineup

Through Social Media

Get in touch with Astound Broadband Customer Service on Facebook, Instagram, X, and YouTube.

Frequently Asked Questions (FAQs)

Astound Broadband powered by RCN customer service is available 24/7 at 1-800-4-ASTOUND (1-800-427-8686) for technical support. You can also order new services at 844-343-1374 around the clock.

To cancel your Astound Broadband powered by RCN services, call 1-800-427-8686 or send an email and the notice of termination will be effective on receipt by Astound.

You can report Astound Broadband powered by RCN outages on its official customer service number 1-800-4-ASTOUND.