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Even with the best tech available, and the sturdiest internet service, you’re sure to face connectivity issues. These things just kind of happen. And, as frustrating as it might be, you’ll simply have to contend with it. Even with a great provider like Charter Spectrum™, there’s no way around it.

Often times though, it’s not the on again-off again internet signal that is as much of an issue, rather calling customer support to resolve the problem that is the anxiety-inducing part. It can take a while to get through to them and communicate the problem you’re facing. And, more time still until they can successfully troubleshoot the issue. Because mind you, there will be some wrong answers before they reach the right one.

And, after a few painstaking hours pass, you often find the connectivity issues were the result of a loose wire or the like. Something which could be easily fixed without having to navigate the labyrinth of customer service. In such instances, you cannot help, but wonder why you didn’t take matters in your own hands. Well, then it’s time you started doing so.

Many problems with the internet can be easily resolved. After working endless hours, the device just needs time off. So, shutting it down and restarting it can do wonders. What’s more, it is said a router reset is good for your online security, so getting well-versed in the process is an essential skill.

It’s not very technical if you’re worried about that. Especially with Spectrum Internet, the provider pretty much ensures everything is as user-friendly as can be. If you follow the steps outlined in our today’s article, you’ll be done with a Spectrum Wi-Fi router reset in no time.

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Take These Steps to Reset Your Spectrum Wi-Fi Router

Resetting your Spectrum Wi-Fi router is fairly simple. You can do it with your eyes closed really if you know what you’re doing. For first-timers though, here are detailed instructions on the process so there are no confusions. Just note that the steps below are to be followed if you are using a modem with a separate Wi-Fi router.

    • Unplug your modem from the power source. Remove batteries if there are any.
    • Then unplug the power cord from the Spectrum Wi-Fi router.
    • Give it at least one minute. Let the devices cool down. And, then put the batteries, if any, back into the modem, and connect it to the power source again.
    • Be patient, and let your modem take its time to power up and reboot. Once that is done, the status indicators on the modem will light up. This means the modem is now powered and connected to the internet.
    • Now, plug your router back into the power source. And, wait two minutes for it to restart.
    • When the lights on the router become stable, that’s your cue. All devices connected wirelessly are ready to go online.

See, that was easy, wasn’t it? Just be sure to give your router enough rest.

Take These Steps to Reset Your Modem & Spectrum Wi-Fi Router Combo

Well, the process is similar and just as simple. The only difference is this is applicable to a one-piece modem/router combo device (Gateway). Mind you, the same applies if you are dealing with a modem only.

    • Unplug your gateway or modem from the power source. And, remove any batteries it may have.
    • Then wait for one minute before you put the batteries back in if any. And, reconnect your gateway or modem to the power source.
    • Wait for two more minutes, until the device restarts. The status lights will let you know when it is on and connected to the internet.
    • Check to see if all your wireless devices are back online.

There you go! We said it was simple right? Well, now you should be able to do it without anxiety.

How to Reset Your Spectrum Wi-Fi Router Online

If you do not want to go the manual way, Spectrum makes it awfully easy for you to take the online route to reset your Spectrum Wi-Fi router. You can view the status of your internet equipment or reset your device(s) via your Spectrum account too. Here is how you do that:

    • Sign in to your Spectrum account or the My Spectrum App
    • Select the Services tab on the account summary page
    • Then select the Internet sub-tab from the Services & Equipment menu
    • Navigate to the gateway, modem, or router that you want to reset. And, select the ‘Experiencing Issues?’ option.
    • Next, select the Reset Equipment option.

Resetting the Spectrum Wi-Fi Router Did Not Solve the Problem?

In case rebooting/resetting the Spectrum Wi-Fi router does not solve the problem you are facing, Spectrum advises you to call in for Tech support. Or you can refer to the internet equipment’s user manual.

Generally speaking, all routers have a reset button at the rear or on the underside. This is used to reset the device back to factory settings.

If you are using your own device with Spectrum Internet, and you think a hard reset will fix network issues, don’t forget a hard reset results in you losing all current network settings. So, it is advisable to make note of things like the network name (SSID) and password, etc., before you go ahead with the factory reset. Once that is taken care of, get hold of a straightened-out paper clip or a fine hairpin for that matter. And press and hold the reset button for about 10 seconds before releasing it. The router must be powered on when you do this. Following the reset, the device will start with default settings and you can go ahead and set it up like before.

Should You Reset Your Spectrum Wi-Fi Router Often?

While there is no definite rule on the matter, there’s also no harm in resetting your Spectrum Wi-Fi router. Even when you’re not facing connectivity issues, you may consider resetting the device. We’d suggest you do this once in a couple of months to keep your internet connection on its toes. Because this measure helps disrupt any malware lurking in the system. We’d say this is one habit you must try to cultivate. And, if you think you may forget the task, you can set reminders.

While you’re at it, also consider a Spectrum password reset. With detailed instructions on how to change your Spectrum Wi-Fi password, it will not take you much time to get done. While a periodic Spectrum password reset can keep your in-home network safe from intrusions.

Final Words

Slow internet is the last thing anyone wants. But often your negligence causes you to suffer through such an occurrence. Rebooting or resetting the router is a small task, that can be really beneficial in the long run. So make sure you develop this into a habit. Hopefully, the steps laid out above would help clarify any confusions you had about the process. If you have some other questions related to Spectrum internet or Spectrum Wi-Fi you would want answers to, you can give Spectrum Customer Service a call. Spectrum representatives will be glad to guide you as necessary.

With that said, stay safe and best of luck!

Frequently Asked Questions

Do you have to buy a modem separately for Spectrum Internet?

Spectrum now offers a modem-router combo device free of charge when you subscribe to their internet plans so you won’t need to buy one.

What’s the data limit for Spectrum?

Spectrum Internet has no data caps. Nor a contract for that matter. And this makes it one of the best services to sign up for. You can call at 1-844-481-5997 for pro advice and subscription.

How much does Spectrum internet cost?

The most basic Spectrum internet plan offers speeds up to 200 Mbps, and costs $49.99 a month, excluding taxes, fees, and other charges you’ll have to pay. 

Can you buy a router and use it with Spectrum internet?

Yes, you can. In fact, that might be a more budget-friendly option. But please make sure you know which Wi-Fi routers are compatible with Spectrum Internet.  

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