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Download Speed

The speed at which your device receives data from the internet

Upload Speed

The speed at which your device sends data to the internet

Latency or Ping Time

The time it takes for data to travel from your device to an internet server and back


Jitter is a measure of the fluctuation in ping over time

Before You Take the Internet Speed Test

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Restart your modem & router

Modems and routers perform many tasks at once, which can slow them down. Overworked internet equipment can result in slow speeds.

Restart your equipment to let it return to its optimal status.

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Disable the VPN

Using VPN usually causes a drop of 10% - 20% in internet speed due to the encryption process that protects your data. Even a fast VPN can cause latency.

So, disable your VPN before running an internet speed test.

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Stop all other activities

You must stop all online activities on the device you are using for the speed test.

And if there are more than one device connected to the home network, make sure no one is using any other for the duration of the speed test.

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Turn off your security software

An antivirus slows down your internet speed because it uses some of the bandwidth to update virus definitions.

Also, an antivirus firewall runs on top of the firewall built-into the OS. Turn it off to avoid system slow-down due to additional checkpoints.

Common Questions about Internet Speeds & Testing

What is a good internet speed?

A minimum of 25 Mbps for downloads and 3 Mbps for uploads is considered the benchmark for good internet speed. This internet speed fulfills the minimum criteria set by the Federal Communications Commission (FCC) for a broadband connection. However, it is the bare minimum for activities such as streaming video content and downloading large files.

How much internet speed do I need for my home?

For household usage, an internet connection that delivers 100 Mbps for downloads and 10 Mbps for uploads is considered good. However, it all depends on how many users/devices routinely connect to your home network, and what kind of online activities is the internet used for―based on that a lower or higher speed tier may be more adequate.

Why is upload speed lower than download speed?

The majority of internet users spend many more hours at online activities that involve downloading of data relative to uploading. For instance viewing web pages, scrolling pictures or streaming video content. This is why high-speed internet providers design their systems to prioritize downloading. And you get lower upload speeds in comparison to what they offer for downloads.

What is a good download and upload speed?

25/3 Mbps is the bare minimum for a good download and upload speed. It is the benchmark for a broadband connection set by the Federal Communications Commission (FCC). However for all practical purposes today’s lifestyle demands at least 100 Mbps for downloads and 10 Mbps for uploads. At this speed you can connect multiple devices for streaming Netflix, and you have enough upload bandwidth to support Zoom meetings.

Still not sure what speed is right for you?

Calculate the speed your home needs

What factors affect my internet speed?

Many factors affect your internet speed, but some are more common in user experience. For instance network traffic that slows your connection at peak hours. However more often the problem is at the user’s end―outdated devices or internet equipment, a virus in connected devices or the home network―all these variables can affect your internet speed. The type of connection you are using plays the most basic role in determining the internet speed and your overall experience.

How can I improve my internet speed?

To improve your internet speed you must first identify where the problem is. Increased usage can make you feel the internet has slowed down, and for that you can only consider a speed upgrade. But if your speed test indicates there is a problem, you could try out a few quick solutions―reboot your wireless gateway or router, reposition it at a more central location in the house, get a range-extender, or do something as simple as clearing your browser cache.

Why is my internet speed lower than my plan?

A good internet speed test result should give you a number within a close range of the advertised speed for your plan. Most of the time the actual delivered speeds do fall around what users expect. But at other times factors such as provider-network issues, peak time or modem/router problems may cause the speed to be slower than your plan. Keep in mind the speed test only gives you the current speed you’re experiencing―run it a few times before you reach a fair average.

What do I do if internet speed is slower than expected?

Your internet could be running slow for a variety of reasons so it is necessary to identify the cause of the sluggish speeds. If your home internet usage has increased, check out faster internet options. And if it is your connection that needs troubleshooting, read up on how to fix slow internet.

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Which internet type is the fastest?

Fiber internet is the fastest service type currently available for residential users but its availability is limited. Where available Fiber connections now deliver up to 5/5 Gbps equal download and upload speeds. 1 Gig fiber internet speed is more readily accessible. In the absence of 100% Fiber, cable internet powered by Fiber also delivers up to 1200 Mbps for downloads. Such a hybrid connection however does not get you equal upload speed, and maxes out at around 50 Mbps.

Which are the fastest internet providers?

Many internet providers in the U.S. now deliver gigabit speeds over a fiber-to-the-home connection or via a hybrid Fiber-Coaxial service. AT&T, MetroNet, and Ziply Fiber, all deliver Fiber-to-the-home connections up to 1 Gig or higher. On the other hand, internet providers like Spectrum, Xfinity, Cox and Optimum use a hybrid network to deliver fiber powered cable internet up to 1200 Mbps for downloads.

How can I get faster internet?

If you are looking for faster internet speeds, you can upgrade your plan to a higher speed tier with your current provider. But if that is not an option, you can think about switching to another internet provider that delivers better speeds and more value for your money.

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How do speed tests work?

As soon as you start the speed test, your device sends a signal to a nearby test server which then gives a response. This entire data packet trip (ping time) is calculated in milliseconds.

There’s also a download test. The client opens connections to the server and downloads packets of data. It checks two things: how much time it took for the packets to download and how many network resources were used.

And then, the upload speed is calculated. The client opens up connections to the server and uploads data.

How can I test my Wi-Fi speed?

Testing your Wi-Fi speed with our tool is not difficult. You can easily run a Wi-Fi speed test and also compare the wired and wireless speeds your connection is able to deliver.

Use a device (laptop, smartphone or tablet) connected to your home Wi-Fi network. Try to be as close to the wireless gateway or router as can be while you run the speed test. The result you see gives you the Wi-Fi speed of your home network. Next, run the speed test over a wired connection to your device, and record the result.

When you compare, remember Wi-Fi speeds are generally slower. But if the difference is too significant, you may have to look for ways to improve your Wi-Fi speeds.

How to understand the speed test results?

An internet speed test gives you a live measurement of how fast your connection is and most speed tests will not only tell you about the download and upload speeds, but ping and jitter too.

  • The download speed value tells you how fast you’re able to receive data from the internet to your connected device as you engage in activities like streaming video or surfing web pages.
  • The upload speed is a measurement of how fast you’re able to send data from your connected device to the internet as you upload photos or backup a file on the cloud.
  • The latency or ping time tells you about how long does it take for a data packet to travel to the server for testing and come back. It is directly affected by the physical distance between you and the server.
  • Data packets from your connected device are usually sent to the internet at regular intervals and take a specific amount of time. When there is a delay in sending of these data packets, you experience a deviation from the average. Jitter represents this variation in ping over time.

How accurate are speed test results?

A speed test result is a live measurement of your internet speed at any given point in time, and it is likely to vary due to different factors. For instance the location of the test server, the number of devices connected at the time, applications running as background processes, the device used to perform the test, the time of the day you run the test, and whether you are using Ethernet or Wi-Fi. The more you’re able to minimize the variables, the more accurate the speed test result.

How to get more accurate results?

To get more accurate results from a speed test it is recommended you restart your wireless gateway/modem & router, disable VPN, turn off internet security, disconnect all other devices from the home network, stop all online activities and background processes on the device you are using to run the test, and clear the browser cache. Also, it is advisable to run the test at different times over the course of a couple of days so you can shape a more accurate picture of what speed are you getting on average and how it compares to your plan.

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More Frequently Asked Questions

When you run a speed test, you can choose from a number of servers to connect with. Generally speaking, all servers will return similar values. However it is best to start with one that is nearby as it will give you a fast ping time result and help you assess the full potential of your connection.

An internet speed test gives you a real-time picture. It is a live measurement of the download and upload speeds, ping time and jitter. Even if you run a test within a space of few minutes, readings may vary based on network congestion, available bandwidth at the time, and the device itself. Plus if you are running a Wi-Fi speed test other factors can come into play and lead to variance in test results.

For streaming video in standard-definition you won’t require more than 3 Mbps download speed, however for HD and 4K UHD, you must go higher. To stream HD video 10 Mbps for downloads is good, while for 4K UHD you’ll need around 25 Mbps. Keep in mind this is the speed you require to stream video on one device. So if more than one device connect to the home network at once, you will need a higher speed plan to accommodate other users. Calculate how much speed do you need for your family.

In online gaming, the ping plays a critical role. The faster the ping rate, the quicker you’re able to respond. If you play to win, the ping should not exceed 50-60 ms. With up to 100 ms you can stay in the game, but anything above will lead to a struggle. Fiber internet is one of the best service type for online gaming.

If your speed test result is in close range of the maximum download and upload speed that your plan is supposed to deliver, but you still feel you’re not getting enough speed, it may be your home usage has increased over time. In that case you should consider upgrading to a higher speed tier. On the other hand if the result of the internet speed test shows you a significant difference between the advertised and actual speed, you need to look at all the variables involved, and identify the cause to tackle it.