What areas does Grande offer its services in?

Grande Communications Networks is based in San Marcos, Texas with a footprint right across Texan cities of Austin, Corpus Christi, Dallas, Houston, Midland/Odessa, San Antonio, San Marcos, Greater Temple, and Waco.

Can I cancel Grande plan online?

We’re sorry to hear that you won’t be continuing with Grande services however, if that’s what you wish call at 1-844-381-0817 to speak to a Grande representative. They’ll guide you through the process.

Does Grande offer the Lifeline Program?

Yes. Grande supports the government’s Lifeline program. If you’re from a qualifying low-income household you can benefit from the discounted digital home phone service.

Do you have to sign a contract when you subscribe to Grande services?

Grande residential promo offers give you the best value with discounts for the term of the promotion. When you sign up at the retail rate, you do not have to sign an annual contract but cancelling your subscription before the end of a promo offer term may result in early cancellation charges.

Astound by Grande Internet, Phone and TV plans

Q: How do I start a new Grande subscription?

If you’re thinking of switching providers and subscribing to Grand services speak to experts at 1-844-381-0817. The Grande customer service representative can determine offer availability at your address as well as guide you the best possible Grande package for your home.

Q: What services does Grande offer?

Grande Communications offers high-speed cable broadband, TV, and phone services for homes in 9 Texan cities. Grande Internet is primarily delivered via a hybrid Fiber-Coaxial network, but depending on your location you can also enjoy a pure Fiber internet connection from the provider. Grande promo offers for new customers can get you high-speeds at appealing price points.

Q: Can I transfer my Grande account to a new address?

Yes. Grande lets you take the service with you to your new home. The only catch is it should be in an area within the reach of the Grande network. Call at 1-844-381-0817 and a customer service representative will determine if Grande services are available at the your new address, and if you are eligible for a Movers deal.

Q: Does Grande offer a trial period to test out its service?

Yes. Grande offers a 30-day money back guarantee on its services so if you are not completely satisfied with the performance of your connection, you can cancel the subscription within 30 days of service installation. Grande will refund the service charge for the first month.

Astound Broadband Powered by Grande - Plans and Prices

	300 Mbps	600 Mbps	1000 Mbps	1500 Mbps	2000 Mbps	5000 Mbps
Download Speed	Up to 300 Mbps	Up to 600 Mbps	Up to 1000 Mbps	Up to 1500 Mbps	Up to 2000 Mbps	Up to 5000 Mbps
Features	No contracts 24/7 online security and support	No contracts 24/7 online security and support	No contracts 24/7 online security and support	No contracts 24/7 online security and support	No contracts 24/7 online security and support	No contracts 24/7 online security and support
Price	From $50.00/mo. Two year internet price lock available for $5 more per month.	From $65.00/mo. Two year internet price lock available for $5 more per month.	From $80.00/mo. Two year internet price lock available for $5 more per month.	From $90.00/mo. Two year internet price lock available for $5 more per month.	From $110.00/mo. Two year internet price lock available for $5 more per month.	From $2050.00/mo. Two year internet price lock available for $5 more per month.

Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. Subject to availability. Additional fees apply. See Details .

Plan	300 Mbps + Basic TV	600 Mbps + Preferred TV	1500 Mbps + Preferred TV
Features	Internet speeds up to 300 Mbps 70+ Channels No contract required	Internet speeds up to 600 Mbps 302+ Channels No contract required	Internet speeds up to 1500 Mbps 302+ Channels No contract required
Price	From $93.72/mo. Two year internet price lock available for $5 more per month.	From $190.96/mo. Two year internet price lock available for $5 more per month.	From $215.96/mo. Two year internet price lock available for $5 more per month.

Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. Subject to availability. Additional fees apply.See Details

Plan	300 Mbps + Basic TV + Unlimited Phone	600 Mbps + Preferred TV + Unlimited Phone	1500 Mbps + Preferred TV + Unlimited Phone
Features	Internet speeds up to 300 Mbps 70+ Channels 17 calling features No contract required	Internet speeds up to 600 Mbps 302+ Channels 17 calling features No contract required	Internet speeds up to 1500 Mbps 302+ Channels 17 calling features No contract required
Price	From $94.72/mo. Two year internet price lock available for $5 more per month.	From $191.96/mo. Two year internet price lock available for $5 more per month.	From $216.96/mo. Two year internet price lock available for $5 more per month.

Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. Subject to availability. Additional fees apply. See Details.

Frequently Asked Questions

How do I start a new Grande subscription?

Call the customer service number at 844-381-0817 and a live agent will help you pick the best plan based on your needs.

What services does Grande offer in Texas?

Astound Broadband powered by Grande offers internet, TV, and phone service in Texas with internet speeds of up to 5000 Mbps that you can pair with a phone plan offering unlimited local and long-distance calling, and/or TV service with more than 300 channels.

Can I transfer my Grande account to a new address?

If the provider is available in said region, you can easily transfer your Grande account to a new address.

Does Grande Internet have data caps?

No, there are no data caps on any of Astound Broadband’s internet plans. There is no overage charge and Grande does not throttle the speed either. Call 844-381-0817 to check availability and find out more.

Does Grande offer a trial period to test out its service?

Yes. Grande offers a 30-day money-back guarantee on its services so if the performance is unsatisfactory, you can cancel the subscription within 30 days of service installation. Grande will refund the service charge for the first month.

No contracts
All-home connectivity
Affordable price
Flexible bundling options

Call For Grande Deals: 844-381-0817

Astound Broadband Powered by Grande - Internet, Phone, and TV services

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Enjoy up to a 2-year price lock with Astound Powered by Grande

Grande Internet –Trusted by Texans

Astound Broadband Powered by Grande - Plans and Prices

Astound Broadband Equipment

Whole-home Wi-Fi

eero Plus Security

NETGEAR Nighthawk® Router

Why Choose Astound Broadband Powered by Grande?

Astound Broadband Powered by Grande Coverage Area

Austin

Brownwood

Corpus Christi

Dallas

Houston

Midland/Odessa

San Antonio

San Marcos

Temple

Waco