Staying connected is a necessity in today’s time. We cannot go a day without using the internet—whether it is for working from home or attending school online, shopping or banking, surfing the web or scrolling social media, streaming TV or playing competitive online games. But, the luxury and freedom of staying connected to the outside world come at a price. And, no one appreciates a huge monthly internet bill when they've barely received reliable service all month long.

With AT&T, you don't have to worry about your money going down the drain. Because AT&T endeavors to take care of its customers by delivering quality service via its countrywide network that spans 21 states. What’s more, AT&T comes forward with multiple ways for customers to pay their AT&T bill. The provider understands today’s fast-paced life runs like clockwork, and it is essential that consumers should have a variety of methods to pay their monthly dues in whichever way fits their lifestyle better.

In this quick and handy guide, you will learn about the different ways you can pay your AT&T Internet bill with convenience.

How & Where to Pay AT&T Internet Bill?

As we said, AT&T gives you several choices in how you can pay your bill every month.

You can pay the AT&T bill by phone. You can choose to stay old school and make the payment in person. Or go with the traditional snail mail to send in your monthly dues. And, if you love the convenience of doing things online, go ahead and pay your AT&T Internet bill that way.

Plus, you can use bill-paying services such as eBill through your financial institution — credit union or bank. So contact your ISP or check out eBillPlace to determine if your bank allows electronic billing service. Else, you can use doxo to take care of all your billing in one place with one password. Visit doxo.com to learn more.

Pay Your AT&T Bill Online

To pay your AT&T Internet, AT&T Home Phone, AT&T Wireless, or even DIRECTV bill, all you need is your myAT&T account — which you can access via https://www.att.com/ or the myAT&T app on your mobile device. But in order to access the account, as a new customer, you first need to create an AT&T user ID. If you have multiple accounts — wireless, internet, TV, or home phone — you’ll be able to use this one user ID to manage all your AT&T accounts and services.

Click here to create your AT&T user ID, and follow these instructions:

Select your account type from the listed options.
Enter the AT&T account number or AT&T phone number listed for the service.
Enter the billing ZIP code.
Enter an ID and set a password for your account. Remember your password must not be the same as your ID, your first or last name, your account number, or your email address. It should be at least 8 characters long and must consist of a mix of numbers and letters.
You’ll be prompted to enter contact info for the user ID you have created. And asked to set up your security questions and answers. You may also be prompted to accept or decline the paperless billing option. If you choose to go for paperless billing, you’ll be provided with a link via email. Select it to verify your email address.

Now, that you have an AT&T user ID and password, you cannot only pay your bill online but manage all secondary accounts and services you are subscribed to via myAT&T.

Pay AT&T Bill via myAT&T Web Portal

If you wish to access your AT&T account and make a payment via a computer, here are the two options you get:

You can Make a Fast Payment without having to sign into your account. Just use your active AT&T phone number or your AT&T account number, and make a quick and easy payment. Make sure to remember the amount you intend to pay.
Alternatively, you can sign into your account and Make a Payment . Keep your account passcode handy. If you cannot recall this information, then learn how to reset or change it. Review the amount of payment. And, if you want to split the payment between two payment methods, or two separate dates, choose the Split this Payment option. AT&T lets you make late payment arrangements to avoid a late fee, in case you need to make the payment after the due date for any reason. Next, follow the prompts to make the payment. And, repeat the process for more accounts, if you have any that are not linked.

Pay AT&T Bill via myAT&T app

And, when you choose to pay via myAT&T app on your mobile device, this is how you’d go about it:

Sign into your account, and tap on Balance.
In order to view or pay select See My Bill, and a summary of the charges on your current AT&T bill will be displayed. If you wish to see the previous bills, there is an option in the drop-down menu to review your past bills. If the phone service is included in your subscription, you will also see a table with the billing history.
Now, go to the Bill Summary section where you will see the due balance. When you are ready to pay, select Make a Payment. Depending on your account, you may have to scroll down a little. Enter the payment amount, choose the date, and select the Payment Method. If you wish to schedule the payment for a later date, use the calendar.
When ready to make the payment, select Continue.
Review your payment and select Submit.

Please do note, when you are paying online, you can do so via debit/credit cards — MasterCard, Visa, American Express Card, Discover Card, JCB, and Diners Club. You can pay the AT&T bill via your checking account, or for that matter a savings account. AT&T promotional gift cards can also be utilized for this purpose. Apple Pay, BitPay, MasterCard Click to Pay, and PayWithMyBank are some of the other options available for bill payment.

Pay AT&T Bill over the Phone or via Text

AT&T has set up an automated system for subscribers to call in and make their bill payments via phone. You can also speak to a customer care representative if you choose to. But in that case, there is a small convenience fee to process your payment request.

The process includes verification of the phone number linked to your AT&T account, verification of your account via the last 4 digits of your SSN, and billing ZIP code. Whether you are using the automated system or plan to speak to a customer service representative, do make sure you have a copy of the bill handy along with your payment information. You may also need your passcode.

AT&T customers except for AT&T Wireless can call the AT&T phone number 1-800-288-2020.
AT&T Wireless customers can call 1-800-331-0500 or 611 from their wireless phone.
AT&T Wireless customers can also pay their bill by dialing *PAY (*729) from their AT&T wireless phone. Spanish-speaking customers can dial in *PAGAR (*72427). Choose your payment method — to pay with a bank account press “1”, and to pay via a credit/debit card, press “2”. Follow the voice prompts, and enter your payment information. Once the payment is made, you’ll get a confirmation number.
Alternatively, AT&T Wireless customers can use the TXT-2-PAY service, which is free of charge. AT&T sends you a notification about 6 days before your bill due date. You can reply to the message, and your bill will get paid according to the payment information you have set up. If you need to enroll in the TXT-2-PAY service, you can do so via your AT&T account.

Pay AT&T Bill by Snail Mail

Still prefer the traditional way of doing things? Well, that is why AT&T allows you to send your bill payment to them via snail mail.

When you mail in your AT&T bill payment, make sure to include your account number or the remit slip with your account info. You can send in a money order or a personal check for the amount due at the address that shows on your AT&T paper bill. If there is any confusion, click here and put in your ZIP code to get the address you need to send the payment to. You must not send in cash payments via mail.

Pay AT&T Bill in Person

AT&T offers authorized AT&T Pay Stations located in a number of AT&T stores. You can make a visit to your nearest AT&T location, and make your bill payment via cash, check, debit or credit card. Look here for the nearest AT&T store location.

Also, if you are making the payment in an AT&T service area, you can look for an authorized AT&T payment location here. Authorized payment locations are businesses designated by AT&T to collect your payment in person. In order to process your payment via an authorized payment location, you’ll be charged a convenience fee. These locations accept payments in the form of cash, checks, money orders, advance payments, and deposits. But they cannot take credit card payments. If you are paying by check, you’ll need to bring a valid photo ID, and also have your account number handy.

CheckFreePay agent is another avenue for you to pay your AT&T bill in person. At these locations, you can pay for your AT&T Wireless and Telco accounts. Payments get posted to your account in real time. Authorized CheckFreePay agents accept cash, checks, money orders, and advance payments. But, contracted payment centers will take cash and payments in some other forms — they do not take advance payments or deposits. Don’t forget to take your current bill stub along.

How to Set Up AutoPay with AT&T Billing & Payment

For automatic payment deduction every month, you can enroll in AutoPay. When you choose AutoPay with AT&T, there is no chance of you forgetting the bill payment and incurring a late fee. Because your payment gets deducted on its own every month. Plus, you also get to save $5 on your AT&T internet bill.

Go to att.com/autopay. You may be asked to sign in with your AT&T user ID. Set the AutoPay toggle to “on”. Since it can take up to 2 billing cycles for AutoPay to begin, you will be asked if you want to pay the current balance at the time. Select a payment method — you can set up AutoPay via your checking or savings bank account, or your debit or credit card.

It is recommended you continue to pay your bill as before until your bill shows it will be auto-paid on a scheduled date. You can change your payment method with AutoPay anytime you want to. And, also update any payment information.

Note that when you sign up for AutoPay on att.com/autopay, you also get the option to sign up for Paperless Billing — so if you want to keep your choices as environment-friendly as possible, opt for Paperless Billing and get a discount too.

To Wrap It Up

AT&T offers its customers convenience at every step. That is why with AT&T, you have more than one mode of paying your service bill. And, customers who are subscribed to multiple services, are allowed to combine their billing or even add a new service to their existing combined bill. If you still have any questions about AT&T billing and payment, speak to AT&T customer service experts at 1-800-288-2020 for internet & phone. For concerns regarding wireless service, call 1-800-331-0500.

Frequently Asked Questions (FAQs)

How to pay AT&T bill online?

You can do so in 2 ways:

Pay your AT&T bill online without signing in: Just use your active AT&T phone number or your AT&T account number, and make a quick and easy payment. Make sure to remember the amount you intend to pay.
Sign into your account and Make a Payment: Review the amount of payment and if you want to split the payment between two payment methods, or two separate dates, choose the Split this Payment option, then follow the prompts to make the payment.

How to pay the AT&T bill with myAT&T app?

Sign into your account, and tap on Balance.,
In order to view or pay select See My Bill.
Now, go to the Bill Summary section where you will see the due balance. When you are ready to pay, select Make a Payment.
Enter the payment amount, choose the date, and select the Payment Method.
When you are ready to make the payment, select Continue.
Review your payment and select Submit.

Where to pay the AT&T bill?

It all comes down to what you prefer. You can pay the AT&T bill by phone or choose to stay old school and make the payment in person. Or maybe go with the traditional mail service to send in your monthly dues. And, if you love the convenience of doing things online, go ahead and pay your AT&T Internet bill that way.

How to pay the AT&T bill by text?

AT&T Wireless customers can use the TXT-2-PAY service to pay their AT&T bill online. AT&T sends you a notification 6 days before your bill due date. You can reply to the message, and your bill will get paid according to the payment information you have set up. You can enroll in the TXT-2-PAY service via your AT&T account.

Can I pay the AT&T bill at the store?

Yes, AT&T offers authorized AT&T Pay Stations located in a number of AT&T stores. Simply make a visit to your nearest AT&T location, and make your bill payment via cash, check, debit or credit card. Check out your nearest AT&T store location here.

By Caroline Eastman/Provider Updates / 31 Mar, 2023

How and Where to Pay Your AT&T Internet Bill?