Contact AT&T Customer Service & Support

How to Contact AT&T Customer Support

We all have preferences, and AT&T understands that. Need support? Here are the different ways you can reach out to AT&T customer service for expert assistance:

AT&T Phone Number: Call AT&T’s official phone numbers for billing, account, and tech support.

AT&T Live Chat: Visit the support page to start a live chat with one of AT&T’s customer service representatives.

AT&T App: Download the myAT&T app from Google Play or the App Store to pay your bills, manage your account, and get support directly from your phone.

AT&T Social Media: Head over to AT&T’s social media pages for quick response from representatives and get service news and updates.

Reddit Facebook Twitter

AT&T Forums: Post your queries directly on the AT&T forums to get prompt replies from customer service representatives and even other community members.

Reasons to Call AT&T Customer Service

When You Have Service Requests

To inquire about order status
To create/change your AT&T Account
To upgrade your plan
To move services to a new address
To pay your AT&T bill

When You Need Technical Support

To schedule service installation
To activate and set up wireless device
To check internet speed
To troubleshoot equipment
To get help during outages

Prep Steps Before Dialing AT&T Customer Service Number

Before calling AT&T for support, make sure to have the following necessary information ready for a smoother experience:

Your Social Security number
Your preferred payment method
Your street address, including the Zip Code
Your AT&T account details

Pro Tip: Keep a notepad or something to take notes with during the call.

AT&T Bill Payment Methods

Paying your bills has never been easier with AT&T’s versatile payment options; choose among the different convenient ways to pay your home internet and wireless bills:

Pay Bill via Phone Call

You can pay your bill by calling the AT&T automated support, which is free of cost, and following the prompts. If you want to talk to a human agent on call to pay your bill, then there may be a small processing fee for that.

Pay Bill via Mobile:

Download the myAT&T App on your mobile device and log into your account to pay your bills from your smartphone.

Pay Bill Online

To pay your AT&T bill online, visit att.com/pay, and sign in to your account. Review the payment amount and follow the on-screen instructions to complete your payment.

Pay Bill by Mail:

Find your payment mailing address and mail a check or money order along with your statement. It may take up to 10 days to dispatch your bill payment.

Pay Bill In Person:

Locate your nearest AT&T store or an authorized payment location via the store locator, and visit during business hours for an in-person payment.

Frequently Asked Question(s)

What are AT&T customer service hours?

You can reach out to AT&T Internet and Wireless billing & account support Monday to Friday (7 a.m. - 9 p.m. CT) and on Saturday (8 a.m. - 9 p.m. CT). Tech support is available Saturday to Sunday (4 a.m. CT - 1 a.m. CT).

How do I talk to a live person at AT&T?

To speak to a human representative at AT&T, your can dial the following phone numbers:

AT&T Internet Customer Service
(800) 288-2020
AT&T Wireless Customer Service
(800) 331-0500

How can I report an AT&T service outage in my area?

To report an AT&T service outage, use the myAT&T app on your smartphone, call AT&T customer support at (800) 288-2020, or visit AT&T’s outages page and sign in to your account.

How do I log in to my AT&T account?

To access your AT&T account, go to the myAT&T sign-in page. Enter your user ID and password in the designated fields and select ‘Sign in’. You can also log in to your account using the myAT&T app on your mobile device.

Call For AT&T Deals: 855-925-2541

Connect with AT&T Customer Support 24/7