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How to Contact AT&T Customer Support

We all have preferences, and AT&T understands that. Need support? Here are the different ways you can reach out to AT&T customer service for expert assistance:

AT&T Phone Number: Call AT&T’s official phone numbers for billing, account, and tech support.

AT&T Live Chat: Visit the support page to start a live chat with one of AT&T’s customer service representatives.

AT&T App: Download the myAT&T app from Google Play or the App Store to pay your bills, manage your account, and get support directly from your phone.

AT&T Social Media: Head over to AT&T’s social media pages for quick response from representatives and get service news and updates.

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AT&T Forums: Post your queries directly on the AT&T forums to get prompt replies from customer service representatives and even other community members.

Reasons to Call AT&T Customer Service

When You Have Service Requests

  • To inquire about order status
  • To create/change your AT&T Account
  • To upgrade your plan
  • To move services to a new address
  • To pay your AT&T bill

When You Need Technical Support

  • To schedule service installation
  • To activate and set up wireless device
  • To check internet speed
  • To troubleshoot equipment
  • To get help during outages

Prep Steps Before Dialing AT&T Customer Service Number

Before calling AT&T for support, make sure to have the following necessary information ready for a smoother experience:

  • Your Social Security number
  • Your preferred payment method
  • Your street address, including the Zip Code
  • Your AT&T account details

Pro Tip: Keep a notepad or something to take notes with during the call.

AT&T customer service number

AT&T Bill Payment Methods

Paying your bills has never been easier with AT&T’s versatile payment options; choose among the different convenient ways to pay your home internet and wireless bills:

Pay Bill via Phone Call

You can pay your bill by calling the AT&T automated support, which is free of cost, and following the prompts. If you want to talk to a human agent on call to pay your bill, then there may be a small processing fee for that.

Pay Bill via Mobile:

Download the myAT&T App on your mobile device and log into your account to pay your bills from your smartphone.

Pay Bill Online

To pay your AT&T bill online, visit, and sign in to your account. Review the payment amount and follow the on-screen instructions to complete your payment.

Pay Bill by Mail:

Find your payment mailing address and mail a check or money order along with your statement. It may take up to 10 days to dispatch your bill payment.

Pay Bill In Person:

Locate your nearest AT&T store or an authorized payment location via the store locator, and visit during business hours for an in-person payment.

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Frequently Asked Question(s)

You can reach out to AT&T Internet and Wireless billing & account support Monday to Friday (7 a.m. - 9 p.m. CT) and on Saturday (8 a.m. - 9 p.m. CT). Tech support is available Saturday to Sunday (4 a.m. CT - 1 a.m. CT).

To speak to a human representative at AT&T, your can dial the following phone numbers:

  • AT&T Internet Customer Service
    (800) 288-2020
  • AT&T Wireless Customer Service
    (800) 331-0500

To report an AT&T service outage, use the myAT&T app on your smartphone, call AT&T customer support at (800) 288-2020, or visit AT&T’s outages page and sign in to your account.

To access your AT&T account, go to the myAT&T sign-in page. Enter your user ID and password in the designated fields and select ‘Sign in’. You can also log in to your account using the myAT&T app on your mobile device.