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Xfinity Home is one of the fastest growing and much-famed home security systems in the U.S. The system is powered by Xfinity internet via the xFi Gateway and comes in different service tiers so you can pick whatever works best with your home. Novel technologies and innovative equipment make the Xfinity Home system intuitive enough to handle and address any threats. There are multiple options for professional monitoring with Xfinity Home, to ensure that your family and home are always protected, no matter where you are.

Access your live camera footage, recordings, and more from anywhere in the world with the smart Xfinity Home App. Control the automated devices in your home such as garage doors, smart locks, thermostats, and more remotely. Xfinity Home hence not only takes care of your home and protects it but can also automate your home to make your life easier. In this blog, we discuss some of the common Xfinity Home Zones so you can handle their configuration better.

 

What is a Zone on Xfinity Home?

In the simplest of words, a zone is an area monitored by any separate sensor or detector. The name of these zones are usually set by the technician at the time of installation and tend to be descriptive to help you understand and differentiate between all the different zones in your house. For instance, zones can be labeled ‘Front Door’, ‘Back Door’, ‘Hall Window’, etc. Depending on the number of sensors and other Xfinity Home equipment you have, there can be multiple zones in your house.

Each zone has a status displayed on the Dashboard or the touchscreen of your main control panel. The terms used are sensor-specific such as open or closed for door sensors and things along those lines.

 

Zone Terms to Know for Your Xfinity Home System

The zone status on your Xfinity Home allows you to know what your sensor is doing at any given moment. Some of the most common zone configurations you would come across on Xfinity Home are given below.

  1. Un-faulted: A status of the sensor that would not trigger the alarm. This would be considered the resting state of your sensor zone.
  2. Faulted: A status of the sensor that could trigger an alarm. For instance, if your front door is expected to be closed while the security system is armed – an open door would trigger an alarm.
  3. Bypassed: You can bypass a certain zone by disregarding it while arming the system such that a faulted sensor does not trigger an alarm. For example, if you want to leave a window or a door open (faulted), while still arming the rest of the security system.
  4. Entry/Exit: A status configuration of entry/exit on your zone gives you time to enter or exit your home safely after arming the system – that is without triggering any alarms. An entry delay allows you to enter your home and disarm the system without sounding any alarms.
  5. Perimeter: A status configuration of the perimeter on your sensor triggers the alarm as soon as it is faulted. There is no entry or exit delay. For instance, if you have set your garage door to the perimeter, it would sound an alarm as soon as it is opened.
  6. Connection Problem: This is not a configuration, but rather an error in the system. This would display when the sensor is not connected to your Xfinity Home touchscreen.
 

The settings on your zone configurations are usually assigned and decided by the technician at the time of installation. You can ask your Xfinity technician to guide you and explain the system if you are confused.

 

Xfinity Home – Zone Configurations

Zone configurations are basically rules for the Xfinity Home system, under which it operates in the system’s armed mode. This allows you to determine how the Xfinity Home System will respond to a sensor’s status. You can see the configuration of any sensor or detector on the Xfinity touchscreen, under the device settings.

 

1. Entry/Exit

 This is assigned to zones used as entry and exit points such as main entrance doors. The configurations available with this zone include:

  • Faulted Unarmed: No action taken.
  • Faulted Arm Away: Initiates entry delay and sounds the alarm if entry delay ends.
  • Faulted Arm Stay: Initiates entry delay and sounds the alarm if entry delay ends.
  • Faulted Arm Night: Triggers immediate alarm.
  • Tamper Armed: Detects tamper attempts and immediately triggers an alarm.

 

2. Perimeter

This is assigned to the sensitive sensors on external doors and windows. The configurations available with this zone include:

  • Faulted Unarmed: No action taken.
  • Faulted Arm Away: Immediately triggers an alarm.
  • Faulted Arm Stay: Immediately triggers an alarm.
  • Faulted Arm Night: Immediately triggers an alarm.
  • Tamper Armed: Detects tamper attempts and sounds an immediate alarm.

 

3. Interior Follow

 This zone is assigned to motion sensors that routinely monitor movement inside your home. The alarm is triggered only when the system is Armed Away. If faulted during the Entry Delay, you are allowed to step in and make your way through the zone to disarm the system. The configurations available with this zone include:

  • Faulted Unarmed: No action taken.
  • Faulted Arm Away: Immediately triggers an alarm.
  • Faulted Arm Stay: No action taken.
  • Faulted Arm Night: No action taken.
  • Tamper Armed: Detects tamper attempts and trips an immediate alarm.

 

4. Interior with Delay

This zone is for motion sensors used at entry and exit points within your home. The configurations you get with this zone include:

  • Faulted Unarmed: No action.
  • Faulted Arm Away: Starts the entry delay and an alarm is triggered if the entry delay expires.
  • Faulted Arm Stay: No action.
  • Faulted Arm Night: No action.
  • Tamper Armed: If detected during Arm Away, it follows an entry delay and only triggers the alarm once the entry delay expires. If detected during Arm Stay and Arm Night it displays an icon on the touchscreen depicting trouble.

 

5. Interior Follower Arm Night

 This zone is assigned to motion sensors that monitor areas with low movement and foot traffic – including basements, attics, garages, etc.

  • Faulted Unarmed: No action.
  • Faulted Arm Away: Sounds an immediate alarm.
  • Faulted Arm Stay: No action.
  • Faulted Arm Night: Sounds immediate alarm.
  • Tamper Armed: If detected during Arm Away, it follows entry delay protocol; only triggering the alarm if the entry delay expires. If detected during Arm Stay and Arm Night it displays an icon on the touchscreen depicting trouble.

 

6. Interior Delay Arm Night

 This zone is assigned to motion sensors used at the entry and exit points in your home, especially those that should be active while the system is Armed Night.

  • Faulted Unarmed: No action.
  • Faulted Arm Away: Immediately begins entry delay and trips an alarm if the entry delay expires.
  • Faulted Arm Stay: No action.
  • Faulted Arm Night: Immediately begins entry delay and trips an alarm if the entry delay expires.
  • Tamper Armed: If detected during Arm Away and Arm Night, it follows entry delay protocol; only triggering the alarm if the entry delay expires. If detected during Arm Stay it would display a troubled icon on the touchscreen.

 

7. 24-Hour Inform

 You may assign this to zones that send you timely notifications. The configurations available with this setup are:

  • Faulted Unarmed: No action taken.
  • Faulted Arm Away: No alarm and the system stays armed.
  • Faulted Arm Stay: No alarm sounded and the system stays armed.
  • Faulted Arm Night: No alarm sounded and the system stays armed.
  • Tamper Armed: This only displays a troubled icon on the Xfinity Home

 

8. Audible 24-Hour

This setting is generally assigned to a zone holding an emergency button. It sends a report to the Central Monitoring Station and sounds an alarm – both at the keypad as well as a loud external alarm.

  • Faulted Unarmed: Triggers an immediate alarm.
  • Faulted Arm Away: Triggers an immediate alarm.
  • Faulted Arm Stay: Triggers an immediate alarm.
  • Faulted Arm Night: Triggers an immediate alarm.
  • Tamper Armed: Only shows a troubled icon on the touchscreen.

 

9. Silent 24-Hour

 This setting is normally assigned to a zone that has an emergency button. It sends a report to the Central Monitoring Station but does not sound an external alarm at the keypad or otherwise.

  • Faulted Unarmed: Immediately activates a silent alarm.
  • Faulted Arm Away: Immediately activates a silent alarm.
  • Faulted Arm Stay: Immediately activates a silent alarm.
  • Faulted Arm Night: Immediately activates a silent alarm.
  • Tamper Armed: Shows up as a troubled icon on the Xfinity touchscreen.

 

10. 24-Hour Fire

 This setting immediately sends a report to the Central Monitoring Station about the fire. It also sounds like a loud external alarm and one at the keypad.

 

  • Faulted Unarmed: Immediately activates a loud alarm.
  • Faulted Arm Away: Immediately activates a loud alarm.
  • Faulted Arm Stay: Immediately activates a loud alarm.
  • Faulted Arm Night: Immediately activates a loud alarm.
  • Tamper Armed: Shows up as a troubled icon on the Xfinity touchscreen.

 

11. Trouble Day/Alarm Night

 This setting is assigned to zones that are to generate an alarm when the system is armed. Similarly, they create a troubling icon on the Xfinity touchscreen when the system is not armed.

  • Faulted Unarmed: No action.
  • Faulted Arm Away: No action.
  • Faulted Arm Stay: No action.
  • Faulted Arm Night: An alarm is triggered immediately.
  • Tamper Armed: A trouble icon appears on the touchscreen.

 

Zone Configurations by Sensor or Detector Type

Zones for the sensors and detectors with Xfinity Home come with an in-built configuration. However, during installation, your technician can assign other functions to a zone. This way you get the complete flexibility to customize your Xfinity Home security system to fit your household needs. Each sensor or detector type has a certain set of available zone configurations with which it can function. These are given below.

 

Sensor/Detector Type Configurations Available Default Configuration
Door or Window Sensor Perimeter
Silent 24-Hour
Audible 24-Hour
24-Hour Inform
Trouble Day/Alarm Night
Entry/Exit
Motion Sensor 24-Hour Inform
Interior with Delay
Interior Delay Arm Night
Interior Follower Arm Night
Interior Follow
Glass Break Sensor Silent 24-Hour
Audible 24-Hour
24-Hour Inform
Trouble Day/Alarm Night
Perimeter
Water Detector Audible 24-Hour 24-Hour Inform
Smoke Detector - 24-Hour Fire
Carbon Monoxide Detector - Audible 24-Hour

 

Frequently Asked Questions (FAQs)

 

1. What is Xfinity Home?

 Xfinity Home Security gets you the full home security solution. It comes with professional monitoring and top-notch tech and innovative solutions installed by experts and powered by the xFi Gateway.

For more information, call us now at 1-844-207-8721.

 

2. How to replace batteries in Xfinity Home devices?

 Replacing batteries in Xfinity Home system devices is simple but varies from device to device. Learn more or call our experts at 1-844-207-8721 for more info.