Xfinity Customer Service Number 844-207-8721

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Xfinity Customer Service

Get live help for your questions and concerns about Xfinity services.

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Benefits of Xfinity Customer Support

As the largest Cable provider in the U.S., Xfinity from Comcast provides coverage across 36 states―backed by an expansive customer support setup. You can contact us through many channels―phone, chat, social media, email, retail stores, etc. Our services and products are popular not only for ready accessibility, quality and value, but reliable 24/7 customer support.

When you choose to join the Xfinity Family, we ensure to make the process as quick and smooth as can be―both pre and after sales. Trained Xfinity customer service professionals can answer all your questions instantly―confirm Xfinity availability in your area or ask us about the best current deals available at your address, and order.

Xfinity phone number for Internet & TV

Ready to switch to the largest Gig speed network in the U.S.? Find all about the latest Xfinity Internet plans and special offers in your area.

Let the Xfinity Internet customer service walk you through speeds available at your address. Experts can also help you choose the best matched option for your needs, take your order, and arrange service setup for you.

Looking for the best TV and streaming options? Xfinity delivers an innovative cable service and streaming options at the best price.

Speak to Xfinity TV customer service and ask about available channels and prices in your area so you can pick the right plan. They can confirm channel availability, and help you compare X1 TV packages so you can get exactly what you want.

Xfinity agent explaining internet plans

Xfinity customer service numbers is all you need

Xfinity phone number for sales

Xfinity Internet and TV service plans vary from one region to another―speak to a live Xfinity sales support representative and find out if services are available at your exact address.

Call to check Xfinity availability

Get details on the latest promos, special offers, and discounts. Explore packages and bundle deals. Ask experts for help if you are confused about what may be the best fit for your home.

Call to find the best Xfinity deal

Xfinity phone number for customer support

Xfinity customer support for existing customers is available around-the-clock. We understand how frustrating an unexpected break down in service delivery is―so we always strive to get you up and running as quickly as can be.

Get advice to troubleshoot service and equipment issues―we can also set up a service visit to resolve the problem, if required.

Get answers from Xfinity

Are you unable to find your way to registering your Xfinity credentials? Do you need to learn about your payment options? Perhaps you’ve concerns about your bill. Speak to Xfinity customer support for answers.

Let the pros at Xfinity customer service for existing customers provide you the help you need to reach the right solution.

Find solutions with Xfinity

Why do people call Xfinity Customer Service?

Here are some of the frequent questions people ask us:

Do you have any of these or a similar question?

Xfinity Support rep addressing customer queries

What can Xfinity Customer Support do for you?

Customer service agents ready to help you

Here are some of the frequent concerns people share with us:

  • How can I optimize my xFi WiFi connection to get better range?
  • I ordered a self-install kit, but I need help to complete the installation. What do I do now?
  • How can I manage my services through my Xfinity account?
  • How can I add premium networks to my Xfinity X1 TV subscription?
  • Why do I see extra charges on my current bill?
  • I’m moving to another state/city. How can I transfer my services to the new address?

Are you facing any of these issues or a different one?

Have this info ready before you call Xfinity

Xfinity customer service aims to process all your questions and concerns as quickly as possible―whether it is related to your sales order for new Xfinity services or you’re facing a problem as an existing user. To expedite the process it is necessary you keep a few things on hand before you call Xfinity―including note-taking tools so you can jot down any names, numbers or other pertinent information that is provided during the interaction.


Your Xfinity account number―you’ll find it on the paper bill or the online billing statement that you can view by logging into your Xfinity account.


Your complete address with the ZIP code―if the service and billing addresses are different, have both jotted down & ready to share.


You’ll also need the phone number associated with your Xfinity account. This is the number you’d have to provide Xfinity for a callback.


If you’re planning to move and calling to transfer Xfinity services, have your new address handy, as well as the dates you’re due to move on.

Ready to call the Xfinity customer service number?

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More ways to contact Xfinity

Xfinity chat icon

Start a live chat with the Xfinity Assistant whenever you need instant help

Here you can get answers about services/products/billing/account etc. And, you can also get redirected to a live representative, depending on the nature of your concern.

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Meet Xfinity on social media

Hear about the latest innovations at Xfinity, services/products and upcoming promotions. Or find out what other Xfinity customers are saying. Find Xfinity on Twitter, Facebook, and Reddit.

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Visit an Xfinity store location

Drop at your nearest Xfinity store location or book an appointment beforehand. You’ll enjoy the innovative and engaging experience at any of our 500+ store locations. Share concerns, ask questions, make bill payments, and get help with service or equipment-related matters.

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Download the all-round Xfinity app

Save time and energy―get your Xfinity account registered and download the Xfinity app. You’ll be a click away from answers―check for an outage, contact a representative, or find out the status of a service call―in a few taps & clicks.

Answers to some common questions about Xfinity

How to switch to Xfinity services?

Switching to Xfinity services is easy―primarily because of ready access across 36 states, and because support is available 24/7/365 to attend to your questions.

Call the Xfinity phone number, and subscribe to an extraordinary experience―great services supported by quality customer care. We make it hassle-free for you to explore Xfinity services, choose the best for your home, and order.

How to make changes to your Xfinity package?

Xfinity makes it convenient for customers to make changes to their plans and packages. Add-on or drop premium networks and mini packs from your X1 channel lineup. Switch to a different internet speed tier. And if you want to place your services on hold while you’re away on vacation, you can explore all your options with an Xfinity representative.

How to check for an Xfinity outage?

Extreme weather and other unforeseen circumstances may cause a disruption in service. Xfinity gives you the tools to help stay on top of things.

  • Sign in to Xfinity My Account and navigate to Support. Click on the Status Center option to check for an outage
  • Register your mobile number for real-time updates
  • Text OUT to 266278 (COMCST) to see if there is a service outage in your area

How to pay your Xfinity bill?

Xfinity makes it easy to pay your bill by giving you a variety of channels. Pick the one that suits your lifestyle―go digital or old school―the choice is yours.

  • Make the payment online at or via the Xfinity My Account app. You can make a one-time online payment or setup autopay and paperless billing.
  • Call at 1-800-934-6489 and follow the automated prompts to make a payment over the phone.
  • Pay in-person using the Xfinity self-service kiosks at an Xfinity store or visit a Western Union Quick Collect location to pay your bill.
  • You can also mail-in a check using the insert included in your bill.

Learn & troubleshoot with Xfinity

Facing WiFi issues with your in-home network? Is there not enough range and signal strength? Does the connection drop frequently?

Ask the experts at Xfinity

Are you looking for information on how to connect to out-of-home Xfinity WiFi hotspots so you can save on mobile data on-the-go?

Learn about Xfinity WiFi Hotspots

Do you need to work your way through the Xfinity X1 smart on-screen guide so you can personalize your experience to your preferences?

Learn about X1 with Xfinity

New to the Xfinity xFi, and cannot figure out why your Gateway seems to have a “white light blinking issue” and why is it partially operational?

Learn how to fix your xFi issue

Xfinity Customer Support portal

Quick answers, instant solutions.

  • Need help at getting started with your new Xfinity Internet service or troubleshooting the connection or equipment issues?
  • Learn how to make the best use of your Xfinity X1 TV setup, find help to troubleshoot problems, get an overview of apps, and more!
  • Want to know how to use the spam blocking tech on your Xfinity home phone, or need help with the process of setting up your voicemail?
  • Learn how to arm or disarm your Xfinity Home system and set up rules, prevent false alarms or troubleshoot alerts and connectivity issues.
  • Find out how to make the most of your new Xfinity Mobile service, and get instant answers to questions about service and devices.
  • Learn to manage your services and account information, find out how to keep track of your billing statements & history, pending transactions etc.
Xfinity support portal snap shot

Frequently Asked Questions (FAQs)

How can I contact Xfinity Internet Customer Service?

An Xfinity customer service representative is always available at 844-207-8721 to provide information regarding Xfinity services, guide you regarding service plans, and take orders. For assistance in Spanish, call at 844-207-8725.

Yes. The Xfinity app is totally free. You can download it from the App Store or Google Play, and let it take care of your Xfinity services, account or billing related needs, and more.

You can speak to an Xfinity customer service person at 844-207-8721 around-the-clock. Check service availability or find out about the latest promotions in your area, and more.

Xfinity Customer Service offers 24/7 support at 844-207-8721. Call anytime to check service availability, and get information about the latest Xfinity deals in your area.

You can contact Xfinity customer service representatives at 844-207-8721 on any day of the week, and at any time.

Yes. Xfinity from Comcast provides 24/7 customer service. Call at 844-207-8721 anytime for details about Xfinity services in your area.

Yes. Xfinity offers 24/7 customer service. Call at 844-207-8721 anytime, any day to get information about Xfinity services in your area.

Xfinity gives you more than one way to check for a service outage. Visit this page to find all about how you can do that.

You can reach out to a live Xfinity customer service representative at 844-207-8721 anytime, and ask questions about Xfinity services, offers and availability at your address.

Call at 844-207-8721 anytime, and speak to an Xfinity customer service representative to help you determine Xfinity service availability at your exact address.

Last updated: Oct 25, 2023