Call for the Best Cable, Phone and Internet Deals: 855-349-9328
Call For Best Deals: 855-349-9328

The digital age we live in has done a lot of good for us across all areas of life. This is thanks to the internet and all that it has allowed us to achieve. An internet connection has gone from luxury to necessity with a wide variety of internet service providers (ISP) offering connectivity solutions across the globe.

Having the internet is imperative for everyone but it is also important to consider the realities of life. There are times when life becomes more challenging than it needs to be and we might need to cut corners to stay afloat. In simple words, home internet service isn't cheap. It can cost so much that some people strive to connect at all. For this reason, you must consider pricing and customer satisfaction along with speed when searching for a good ISP for your home.

Fortunately, some ISPs aim to assist households afford the internet connections they need to survive in this digital world. And Optimum is one of them! Let’s find out if Optimum does payment arrangements!

Optimum Payment Arrangement

When it comes to your Optimum Internet plan, there are different ways for you to pay the bill. However, when it becomes difficult to pay your dues, there are a few ways to go about this. That said, Optimum does not offer payment arrangements. However, Optimum also does not want to leave you hanging, which is why it offers assistance to customers who cannot afford Optimum Internet. Here’s how:

Optimum Autopay & Paperless Billing

When signing up for an Optimum Internet connection, make sure you enroll in autopay and paperless billing discount—worth $5. This way, whenever your due date comes around, your Optimum bills will be automatically paid. This way, you can save yourself from the hassle of entering your details in the Optimum bill pay login page. Plus, when the bill is paid on its own, you don’t need to worry about missing the due date of your bill.

A word of advice would be to align your autopay date with when you have the funds in your account. Try to have the payment made the day your salary comes into your account.

Affordable Connectivity Program (ACP)

The Affordable Connectivity Program is an internet lifeline that is great for low-income households. The ACP is a long-term program launched by the federal government to support low-income household stay connected. Optimum takes pride in being a part of this program, which offers eligible households $30 credit per month or up to $75/mo. for residents of Tribal Lands—in an effort to bridge the digital divide.

However, to qualify for the ACP, your gross annual household income needs to be equal to or lower than 200% of the Federal poverty guidelines. Plus, you need to meet any one of the criteria below:

  • Federal Pell Grant recipient during the current award year.
  • Part of any of the following assistance programs:
    • WIC
    • SNAP
    • Medicaid
    • Public Housing
    • Veterans Pension
    • School Breakfast Program
    • Supplementary Security Income
    • Project-Based Rental Assistance
    • Housing Choice Voucher Program
    • Free and Reduced Price School Lunch Program
    • An affordable housing program for American Indians, Native Hawaiians, or Alaska natives.

The best part is all households that enroll in the Federal Government’s Affordable Connectivity Program (ACP) can receive Optimum 300 Mbps internet service for free after the $30 monthly credit is applied. Here’s what Optimum Internet plans would look like with the ACP credit applied to them:

Optimum Internet Plan Price ACP Credit New Price
500 Mbps $60/month. $30 $30/month.
1 Gbps $80/month. $30 $50/month.

Thanks to the ACP, low-income households don’t need to skip out on top-quality internet. This program allows everyone to remain connected to the rest of the world, regardless of income. When you qualify, your credit will be applied to your bill automatically.

Optimum Advantage Internet

For all the value the ACP offers, it isn’t the only option. Optimum Advantage Internet (OAI) is another offering aimed at making the Internet more readily available to the masses.

Optimum Advantage Internet is the name given to a low-cost internet program for eligible seniors and households. With the OAI program, you get internet speeds up to 50 Mbps for $14.99/mo. With this, you can comfortably browse the internet, create content, and even run a small business. The best part? There are no data caps so you can use the internet to your heart’s delight. Plus, you get free installation. It also comes with a Wi-Fi router at no extra cost.

To qualify for Optimum Advantage Internet, you must be in one of the following groups:

  1. Households with Students
    • Qualifies for or participates in the National School Lunch Program (NSLP)
    • A New York City resident attending a New York City public school
  2. Seniors
    • 65+ and eligible for or receive Supplemental Security Income (SSI)
  3. Veterans
    • A Veteran who receives state or federal public assistance.

What sweetens the deal is when Optimum Advantage Internet is combined with the ACP benefit, participants can receive free internet service. Simply amazing!

Final Thoughts

We live in a digital age where having the internet can change your life entirely and Optimum has different ways to make this happen. Instead of offering a payment arrangement, the provider has two different affordable internet programs for customers.

If you want to learn more, get in touch with Optimum customer service today at 844-520-8978. Whether you have questions or want to sign up for a new connection, Optimum is more than happy to help.

Frequently Asked Questions (FAQs)

Can I create a payment arrangement based on my needs?

Well, check if you qualify for Optimum Advantage Internet or ACP program. If not, you can call Optimum customer service at 844-520-8978 and try to negotiate your Optimum pay bill. You can also downgrade your internet package to settle for a plan that best suits your budget.

Can I set up automatic payments with my payment method of choice?

Yes. If you turn on autopay, your bills will be paid on the set date, so you never have to miss a payment. It is best if you line this up with payday so you don’t come across any surprises.  

How can I contact customer service for payment issues or queries?

If you have any questions, Optimum customer service is available for you. Call them at 844-520-8978 and ask away.