Call For Optimum Deals: 844-520-8978

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Get the best Optimum deals at a great price!

Call the Optimum customer service number & switch TODAY!

Optimum phone numbers―dial the right one!

Optimum phone number for sales

Looking to check Optimum service availability, plans & packages, special offers?

Get all the details you need to know so you can bring home the right package. Experts are available around the clock, and will be happy to help you make the best choice.

Optimum Spanish customer support number

Understand all about Optimum services in the language you’re comfortable with. And learn what you need to know to help yourself make an informed decision.

Sales support for Spanish-speaking customers is available around the clock.

Optimum after-sales support number

Already an Optimum subscriber and looking to speak to a customer support representative?

For service-related problems, questions about your Optimum account or concerns about your Optimum bill, dial the number below:

Optimum customer service

More ways to find fast and easy solutions

Optimum live chat support logo

Start a live chat with Optimum

Contact Optimum via live chat―whether it is a general inquiry you need to make or you have questions about your account & billing, and even if you are facing a technical issue―you can get instant help!

Optimum support app logo

Download Optimum Support app

The free Optimum Support app is an excellent way of reaching out for solutions―from account management to bill-pay and self-help resources, this app puts it all at your fingertips.

Optimum web portal logo

Visit Optimum self-help web portal

The Optimum self-help portal is a great place to learn about services and make the most out of each―Internet, TV, home phone, account & billing―on this portal you can access FAQs, tutorial videos and more!

Optimum social media customer support logo

Contact Optimum on social media

To ensure maximum flexibility and convenience for subscribers, Optimum keeps official social media handles on Twitter and Facebook. You can get in touch with the Optimum customer support staff via these channels too.

Optimum retail store logo

Visit an Optimum retail store

Do you prefer one-on-one interaction? Find the Optimum store location nearby, and make a quick trip―you can ask questions and share concerns with representatives in-person, and find solutions that you’re satisfied with.

Learn about Optimum bill-pay

It is as easy as can be

Pay your Optimum bill online

Never miss a payment with autopay―an automatic deduction from your bank account or debit/credit card will never let you be late.

You can also make a one-time payment using your bank account, credit/debit card.

And, if your bank offers online bill-pay services, you can add Optimum as a payee using your Optimum account number.

Pay with a few taps via the Optimum Support app

The Optimum Support app lets you pay your bill with the ultimate ease of a few taps on your mobile device.

The free app gives you ready control of your account―and also lets you pay your bill on the go!

Go to the My Bill tab, and make a payment using your bank account or credit/debit card.

Send your payment via mail

Prefer to pay via check or money order? Optimum gives you the option to send the payment to this address:

P.O. Box 70340
Philadelphia, PA, 19176-0340

Don’t forget to include your remit stub and Optimum account number―that can be found on the My Profile page.

Make a payment to Optimum via phone

Call Optimum at 866-213-7456 and use the automated system to pay by check or debit/credit. You can also receive assistance from a Care Specialist during designated hours.

Visit an Optimum store location to pay your bill

Pay your Optimum bill at a store location nearby―via cash, money order, check, debit/credit card. It takes 2-3 days to process, but many locations also offer drop-box facility for after-hours payment.

Optimum customer support web portal

Find support from online resources when you face a technical issue―a few simple instructions can help you with a successful DIY attempt. Optimum encourages that―with plenty of guidance on its self-help web portal. Also, here you’ll find answers to your account & billing questions and other information that helps you familiarize yourself with Optimum services.

  • Having issues with your Internet or have a device that doesn’t connect to WiFi? Find step-by-step guidance, and restore seamless connectivity.
  • From rebooting your set-top box to programming your remote, and troubleshooting missing channels to parental controls―its all covered here.
  • Troubleshoot phone issues, whether it is the humming or the static, audio delay or no dial tone. Or learn about Optimum International calling.
  • Learn how you can mange your Optimum account & billing, how to read your Optimum bill, and understand the charges on it & more.
  • Check for reported service outages in the area―here you can also manage notification settings or request an outage credit.
Optimum customer support portal

Optimum by Altice―get closer, go father!

Optimum by Altice delivers innovative products and services that give you an opportunity to connect and entertain at the best price.

And, Optimum customer support is always there to help you start and build a long-term customer relationship.

  • Connect your home seamlessly for everything you do online and more―Optimum Internet delivers fast speeds with 99.9% reliability!
  • Find unlimited options to entertain the whole family with Optimum TV―you’ll love how innovative your viewing experience can be.
  • Say hello to family and friends with unlimited talk time―add Optimum phone to the Optimum package for your home, and complete the service suite.

Make the optimal choice―subscribe to the Optimum experience!

Optimum customer service number for the English-speaking

Optimum customer service number for the Spanish-speaking

Optimum customer service agent talking

Frequently Asked Questions about Optimum by Altice

If you’re looking to determine Optimum service availability in your area and check for the latest promotions, get sales support at 844-520-8978. For the Spanish-speaking customers, you can call at 844-527-5633. To find ways to reach Optimum for after-sales matters visit this page.

Optimum has many store locations across its 21-state footprint. To find the Optimum store location nearest to you, visit this page.

Speak to an Optimum representative at 844-520-8978 for all questions about Optimum service availability in your area, and the latest offers. If you are looking to speak to someone in Spanish, call at 844-527-5633. To find ways to reach Optimum for after-sales matters click here.

Yes, 24/7 Optimum customer service is available to all customers. For sales support you can call at 844-520-8978 anytime. And for after-sales support Allie is available 24 hours over live chat. You can share technical problems or billing concerns & more.

If you’re looking for sales support with Optimum, call at 844-520-8978 to speak to a live person. For service issues, and account & billing related matters, find the number to speak to a live person on this page.

Yes. Call at 866-213-7456, and follow the prompts from the automated phone system to pay your Optimum bill in just a few steps. During designated hours you can also speak to a Care Specialist for help with paying your bill.

To determine if there is an Optimum service outage in your area, check out the outage map. You can also sign into your Optimum account via the web or the Optimum Support app, and find up to date information about a reported outage in your area.

Optimum Internet installation is a one-time cost. You can choose the Standard or Premium Installation―depending on how many Cable outlets you need and how many devices you have to set up―for $99 or $149 respectively. But Optimum often offers discounts or waivers on the install cost with its promotional deals so it is worth checking. To find the latest Optimum offers call at 844-520-8978 anytime.

Yes. The Optimum Support app is free of cost. You can download it for your mobile device from Google Play or the App Store. The Optimum Support App gives you ready control of your account, and services. View your billing statements, make your payment or update your account status and more.

An Optimum customer service representative is available at 844-520-8978 to check service availability, inform you about the latest Optimum offers in your area, and more. Spanish-speaking customers can call at 844-527-5633 to get answers in their preferred language.

Optimum gives you multiple ways to get heard―live chat, interaction over the phone or in-person at your nearest Optimum store location, Optimum social media handles & more. Visit this page to pick any one mode of communication that suits you.

Optimum customer service is available at 844-520-8978 around the clock. Call to find out Optimum service availability and learn about the latest offers. For after-sales support you’ll find live chat available around the clock.

Sign into your Optimum account online and make a one-time payment using your bank account, debit or credit card. You can also set up autopay to have the payment automatically deducted from your bank account or debit/credit card every month.