Call For Optimum Deals: 844-520-8978

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How to Reach Optimum Customer Support?

Optimum customer support provides assistance through various channels. Use the methods mentioned below and get answers to all your queries.

Optimum Phone Number

Call your area’s designated Optimum customer support number to talk to a live agent. The following are the Optimum numbers area-wise:

To sign up: 844-520-8978

For support:
Nassau - Suffolk Counties, NY: 631.393.0637
Connecticut: 203.870.2583
Bronx - Brooklyn - Westchester, NY: 718.860.3514
Hendersonville - West Jefferson, NC: 877.491.0050
New Jersey - Pennsylvania: 973.230.6048
All other areas: 877.694.9474

Optimum Chat Support

You can contact Optimum customer service 24/7 through chat support. Simply hop on the Optimum Support page, and click on “Chat with us”. A chat box will open, allowing you to talk to a live agent.

Optimum Store Near You

For any type of query or to return or exchange equipment, visit an Optimum Store near you today and get in-person support.

My Optimum App

Facing trouble managing your Optimum account? Download the My Optimum App to access resources, manage WiFi, live chat support, and optimize your speed.

Optimum X Support

Looking to promptly resolve your issue? Log in to your X account and get in touch with Optimum customer service at @OptimumHelp.

How to Pay Your Optimum Bill?

Paying bills can get a bit intimidating for some, but Optimum makes it easy with its seamless and secure billing methods. Through the following options, you can easily pay your Optimum Internet, TV, and other bills.

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Optimum Bill Pay by Phone

To pay your bills via check or debit/credit card using Optimum’s automated system, call (866) 213-7456 between 8:00 am – 8:00 pm.

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Optimum Bill Pay by Mail

Optimum allows you to pay your bills through check or money order by mail. Include your remit stub and/or 14-digit account number with no dashes or spaces. Following are the payment addresses area-wise: Optimum
P.O. Box 70340
Philadelphia, PA, 19176-0340
P.O. Box 4019
Carol Stream, IL 60197-4019

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Optimum Bill Pay Online

Pay your Optimum bill without any hassles at You can also view your current and previous 12 billing statements there. Enroll in auto-pay to avoid missing due dates.

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Optimum Bill Pay via App

My Optimum App makes billing a piece of cake for you. Download it for free on your devices from the App Store or Play Store. Launch the app, go to My Account > Billing, and view your payment options.

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In-Person Optimum Bill Payments

Visit an Optimum store near you or an authorized third-party payment center to pay your Optimum bill via cash, money order, check, or debit/credit card. Some locations may also have a drop box for after-hours payment. However, these payments can take 2-3 business days to process.

Frequently Asked Questions (FAQs)

Call 844-520-8978 to talk to a sales agent at Optimum.

Dial (866) 213-7456 between 8:00 am - 8:00 pm to pay your bill over the phone.

Optimum customer service can assist you with any technical issues related to your Optimum Internet, TV, Phone, and Mobile services. You can also contact them for bill payments and signing up for new services.

Optimum customer service is available 24/7 to sign up for new services and to get technical support.