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Let’s face it. For many internet users accessing your WiFi modem, router or a 2-in-1 gateway, appears like a daunting task. Because you imagine the process would require in depth know-how of the technicalities involved. But, logging into your wireless modem or router is not rocket science. Rather a simple process that only requires you to be aware of a few basics. All you need is instructions for the equipment you have been suppled by your provider, and you can access the modem/router settings interface to manage aspects of your in-home WiFi network.

Our article today is aimed at helping new CenturyLink subscribers get started with personalizing their CenturyLink in-home network. And while this process will inevitably require you to login to the CenturyLink Gateway, you’ll find clear, and simple instructions to do so.

Follow the logical sequence of the process. And you’ll soon be proficient at handling the nitty gritty of your CenturyLink in-home WiFi. Change router settings, update info for your home network, or implement parental controls etc. Once you have had hands-on experience, chances are you’ll feel more confident about logging into your CenturyLink gateway device every now and then, and keeping a tab on the health of your in-home network. 

CenturyLink Internet service offers different models of wireless gateway device. All these devices combine the functions of a modem and wireless router in one. And not only connect you to the CenturyLink network, but deliver wireless connectivity around the house.   

While each gateway device may have some specifics, largely speaking the CenturyLink router setup process involves steps that are pretty similar. The process of logging into the device, once it has been all setup, also does not vary much between models. Here is what you’ll need to do in order to log into the CenturyLink Internet equipment:

  • Connect a device e.g. a laptop or tab, to CenturyLink Internet over WiFi or via Ethernet.
  • Launch your preferred browser and in the address bar type in
  • Now login to the CenturyLink wireless gateway settings with the default Admin username and Admin password. You will find this info printed on the label at the side or the back of the CenturyLink gateway device. Make sure you understand this is not the same as the default WiFi password.

The first thing you must do after logging into the CenturyLink router is change your access credentials. Meaning customize the default username and password you found printed on the device label. This can play a key role at keeping your network secure.

Here is how you can proceed with changing your CenturyLink admin login credentials.  

  • Once you are logged into the CenturyLink equipment, select the Advanced Setup tab from the main menu.
  • Next select Administrator Password in the left hand side bar under the Security tab
  • Here you’ll enable the edit option, and enter your new username and password. Confirm the password when prompted.
  • Click on Apply to save changes, and you are done!

Login problems are not something we are unfamiliar with. But we also know more often than not login issues occur because wrong credentials get typed in.

While it may seem obvious, it is advisable to always double check the typed in credentials. As a general rule, the “copy and paste” approach should be avoided when it comes to login credentials. It is recommended to type in the information each time for the CenturyLink login, and not rely on login credentials saved by the browser either.

Also, make sure you are not using the WiFi password for logging into the CenturyLink modem settings user interface. As we said earlier, the two passwords are not the same, and are used for different purposes.

If you notice that your modem lights are blinking red and green repeatedly, then it is not just a log-in issue, there is another issue with your router and to fix that, you can follow the steps given here.

In case you changed the default username and password at some point earlier on, and are unable to recall the instance or the credentials, you will have to reset the gateway device. This way you can revert to the default admin username and password info. But remember when you reset the device, CenturyLink WiFi router settings also revert to default info. So you will have to use the original SSID (network name) and WiFi password provided to you on the device label, until you are again able to customize the information.

Normally, the CenturyLink gateway device can be reset in 2 ways. Either via the user settings interface or by using the reset button on the device itself. While the first of the 2 is preferred, when you forget the login information, it is not possible for you to access the settings interface. Thus you reset your CenturyLink router manually. And, here is how:

  • While the modem is plugged in and powered on, use a bent paperclip or the tip of a pen to press the reset button until you feel or hear a slight click.
  • Keep pressing for about 10 seconds or so. And release it when the power light turns orange.
    Note: In case you continue to press the reset button for 15 seconds or so, the power light will turn red, and the modem will start to reboot. If that happens, wait until the device reboots completely. And try resetting it again.
  • Wait for up to 5 minutes for the CenturyLink Gateway to complete the factory reset. When the process is complete, the power light will again turn orange.
  • Now you need to go through the process of modem activation as is required the first time it is set up. Open a browser on your PC and go to Follow the steps to complete the process. As long as your PC is connected to the modem, you’ll be able to access the web page even before the CenturyLink service is fully activated. Just make sure you have your account login information handy so you can configure the modem.
    Note: You can also use the My CenturyLink mobile app to activate the service.
  • When the internet status light on the CenturyLink device turns green, you will be able to access the internet.

Once the process is complete, you can personalize your CenturyLink router login credentials. And, also the CenturyLink WiFi network info. Remember devices which connect wirelessly to in-home WiFi will also have to be reconnected using the new SSID and WiFi password.

Learn about how to change your CenturyLink WiFi password

Concluding Words

We hope the information we have provided helps you feel comfortable with accessing the CenturyLink gateway settings interface. As we said earlier, once you know how to go about it, you’re likely not to dread it the next time you need to log into the CenturyLink WiFi router for any reason. If you still feel confused, contact a CenturyLink Customer Service representative at 1-855-349-9310 anytime. They’ll direct you as necessary.

Frequently Asked Questions (FAQs)

How does my CenturyLink Internet service get installed?

CenturyLink offers subscribers the option to go with self-installation or standard installation. But if you do not already have a working phone jack in the spot where you wish to place your modem, a technician will have to install the service for you. Customers who opt for self-install receive a kit with all the equipment you require as well as detailed instructions about setting it up.  

Is CenturyLink Cable, DSL, Fiber or Satellite?

CenturyLink uses different technologies to deliver residential broadband in 35+ states. You will find high-speed DSL connections in most service locations, while pure Fiber is also available in select areas. CenturyLink high-speed internet is delivered over a network that utilizes a mix of DSL-based technologies and is able to deliver up to 100 Mbps downloads.

What do I do if I forget my CenturyLink router login credentials?

If you forget your CenturyLink router login credentials you must reset the device. This will cause it to revert to default CenturyLink admin username and password. To reset the CenturyLink wireless gateway, you can use the reset button at the rear of the device.