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Xfinity is one of the most popular internet service providers in the U.S., serving millions of customers in its 41-state footprint. Whether it is high-speed internet you want for your home or TV, phone, and home security services, Xfinity has you covered on all fronts.
That said, just providing reliable services is not enough in today’s time. In fact, what makes a provider stand out from the crowd is excellent customer service. And Xfinity knows how to take good care of its customers. In this article, we discuss the times and days when Xfinity customer service is operational – both the in-store and the online customer care centers. So let us jump right in!
Xfinity has over 530 stores spread out across the country with California boasting the highest number of retail stores. While these stores primarily deal with retail and the purchase of new services, you can also get assistance as an existing Xfinity customer. Whether it is a malfunctioning router you need to get checked out or any help with billing or your account, Xfinity customer service at these locations will be more than happy to sort out your troubles.
The timings for most Xfinity store locations are from 9:00 a.m. - 5:00 p.m. or 10:00 a.m. - 7:00 p.m. for days Monday through Saturday. On Sunday, some stores are closed and those that are open typically operate from 11:00 a.m. - 5:00 p.m. This way, you get assistance no matter what the day, and you are not kept hanging in the dark. To find an Xfinity store near you, you can simply use the store locator tool on the Xfinity website.
Xfinity online service and customer care are available around the clock – and you can find it on the official Xfinity website. Other than a ton of material on Xfinity customer service pages, you can also find an option of live chat through an agent who can help solve your issues.
Similarly, you can also reach out to Xfinity customer support at the 24/7 helpline if you ever get stuck. To purchase a new service or related questions, call 844-207-8721 at any time, whether it is day or night. Spanish speakers can call Xfinity Telefono de Numero at 844-207-8725. There are no closing hours for online and phone service so you can reach out at essentially any time of the day.
Most Xfinity stores are closed for any big events or national holidays in the U.S. Celebrations such as Christmas and Thanksgiving are enjoyed fully and stores are closed until the holidays are over. This is true for most locations and while an odd one or two might be open, it is definitely not the norm.
As for online chat and phone assistance, Xfinity is available all through the year. This service is seldom halted, even during major holidays. You can reach out at any time and find the help you need with Xfinity customer service taking care of you, every step of the way!
The Xfinity Customer support is available via multiple channels; in-store, online, and on a phone helpline. You can visit the stores for assistance throughout the week at set hours. However, for phone customer service, you can receive help at any time of the day. Just call at 844-207-8721 and an agent will be happy to help you throughout the entire process.