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ADT has been in business for nearly 150 years, serving a wide range of customers through its system's compatibility with many smart home products. One of the provider’s most commonly used products is ADT Camera. You can choose from an ADT doorbell camera or a wireless ADT outdoor camera and indoor camera.

If you're using the ADT doorbell camera and need help with it, this article will guide you through the steps to reset your ADT camera.

Resetting your ADT Doorbell Camera

Let’s say you’ve had your ADT security camera for a long time. Your home is protected by the best in the business and you sleep at night knowing that everything is taken care of. However, one day you noticed that your ADT doorbell camera isn’t properly doing its job. A little reconnaissance showed that your ADT camera needs to be reset so any errors or glitches can be resolved. There are two variations of the ADT doorbell camera, the wireless and wired version.

Let’s get right into it:

Resetting Wired ADT Camera

The first step is to ensure your ADT camera is plugged into power so you can see how the camera responds to each step.

  • If you look behind the camera, you will see a square button.
  • Press this button and hold it for 15 seconds.
  • Next, you wait for at least 2 minutes while the camera turns back on.
  • After following this process, your security camera will be reset.

Resetting Wireless ADT Camera

If you’ve opted to get wireless ADT cameras, the process to reset your ADT doorbell camera is as follows:

  • Behind the camera, there is a small button next to the power port.
  • Click and hold that button for 10 seconds.
  • Next, wait for at least 2 minutes while the camera turns back on.
  • This process will reset your wireless ADT camera.

Enrolling Your Camera Back Into the ADT Pulse Application

After resetting your ADT camera system, all of its data and settings get reverted to default. If you want to use the camera again, you are required to re-enroll in your ADT pulse app in order to use it. Here’s how to do it:

  • Ensure you have a stable internet connection
  • Launch the ADT pulse app on a tablet or phone
  • Click on ‘devices’
  • Click on the ‘+’ icon found in the top right corner.
  • Click on ‘add camera’
  • Pick the right type of camera corresponding to the one you have.
  • You will see instructions on the screen. Follow them.
  • Once done, you are good to go.

To ensure this process is smooth, here’s what you need to do:

  • Ensure the camera is within the range of your Wi-Fi router for ideal connectivity.
  • Consider restarting your router to ensure a consistent flow of bandwidth.
  • Multiple cameras need to be enrolled individually – a one-time job.

Power Cycling Your ADT Camera

Besides the traditional reset methods to reset your ADT camera, another way would be to power cycle it. The process is simple and anyone can do it. You need to simply turn your camera off, leave it for a few seconds, and then turn it back on. This can be done on the spot or the power source can be changed.

Need more information? Please call 844-343-1168 or visit here.

Common Issues with ADT Cameras and their Solution

Doorbell cameras are electronic devices with immense capabilities. However, they are also susceptible to common technological issues that many devices face. A few are:

The Doorbell Camera Is Not Connecting to the Wi-Fi

We can be grateful for the internet adding so much convenience to our lives. However, when it doesn’t connect to your ADT doorbell camera, functionality will suffer. To counter this, follow these steps:

  • Ensure your doorbell camera is within Wi-Fi range for a smooth flow of bandwidth
  • Check and see if the Wi-Fi password is entered correctly. If you changed it, re-enter it on your ADT system.
  • Routinely restart your router and ADT security camera

The Doorbell Camera Is Not Sending Notifications to the Pulse App

Modern home security systems offer many smart features. One of these includes sending notifications to your device each time someone enters your camera’s field of view. If you’re not getting notifications, here’s what you can do:

  • Start by ensuring your internet is connected properly.
  • Check your notification settings in the ADT application. Sometimes the application might auto-update and reset your settings.
  • Restart the camera and the application.
  • If the issue persists, consider resetting your camera to its factory settings.

The Doorbell Camera Is Not Recording Video

Smart doorbell cameras like the ones that ADT offers come with the ability to record video. This allows you to review the footage later or store it for personal use. If for some reason your camera isn’t recording, here is what needs to be done. 

  • Check your internet connection. With unreliable internet, the camera won’t be able to stream live video or store it in the cloud.
  • Check if you have enough storage available to save recorded video. Sift through your library to see if you’re holding to useless footage. High-definition video can quickly take up a lot of space so consider spring cleaning regularly.

Final Thoughts

ADT has made a name for itself in the home security business. It has been around for a long time and built a name for itself by providing a top-quality product. However, sometimes your security equipment might stop working or give off an error. Don’t worry, we’ve listed down how you can reset your ADT doorbell camera, wired or wireless.

This will allow you to bring it back to its best and ensure your home is protected by the best of what ADT has to offer. If you still have any questions or concerns, reach out to ADT customer service to get professional support. Simply dial ADT phone number i.e. 844-343-1168, and a representative will be happy to assist you!