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Ever dropped your smartphone in a pool, or cracked your phone screen while running on a treadmill? Well, that sounds like a mess! After all, that little device you just broke comes at a high price, and you probably aren’t prepared for the sudden expense of getting a new phone!
According to Statista, the average price of a smartphone for our everyday use is expected to amount to around $823, while a business smartphone might cost somewhere around $822 in the current year. Now, that price tag seems a bit too high for most of us – isn’t it? Well, the good news is that this expense can be easily avoided in certain scenarios!
For example, if you are an Xfinity Mobile user, you can sign up for the Xfinity Mobile Protection Plan which not only helps you avoid hefty repair and replacement fees but also helps you solve technical issues within no time! Below is a detailed overview of what Xfinity Mobile Protection Plan (XMPP) covers, its numerous benefits, and latest price. Let’s take a look!
Xfinity has partnered with Assurant to offer a robust mobile protection plan to its customers. XMPP covers your device during the following events.
Xfinity Mobile Protection Plan covers your device in events of accidental damage such as spills, cracks, or drops. So, the next time you drop your phone, Xfinity will have the repair expense covered for you, just at the cost of a minor monthly fee.
Also, Apple customers who have signed up for XMPP will have access to AppleCare Services, as well.
Note: Please refer to Apple’s website for more information. Service fees/deductibles apply per approved claim.
XMPP offers device repair/replacement services if there has been an electrical or mechanical breakdown. The best part is that there is no service fee or additional deductibles for this coverage. However, you need to remember that this service can only be utilized if your manufacturer's warranty has already expired.
One of the best advantages of XMPP is that it includes loss and theft coverage. So, just in case you lose your phone, or have it stolen, the provider will cover it for you and you will get a phone replacement almost immediately.
Note: Conditions and deductibles apply to the above offer.
XMPP offers unlimited repairs for your phone screen for up to $29! So, just in case you have broken your phone screen, or cracked it, Xfinity will have the repair expense covered for you!
Want to get your hands on a newly-released phone on the market? Well, Xfinity has got you covered! Included as part of the XMPP, now you can easily get a new phone for yourself, once you have paid 50% of your existing device price!
However, for Comcast Business Mobile devices, you need to have at least a year of Xfinity service before you become eligible for an early device upgrade.
The best part? Even the Xfinity users who have not signed up for XMPP are eligible for this offer! Simply pay an early upgrade fee and enjoy the upgrade!
You can enroll your device for XMPP right after you purchase it, or up to thirty days after that. Terms and conditions apply.
Just in case you have already enrolled in the Xfinity Mobile Protection Plan, and receive a replacement phone from Assurant, Apple, or Xfinity Mobile, the replacement will be enrolled automatically.
Once you sign up for the Xfinity Mobile Protection Plan, you will be charged a nominal monthly fee, depending on your device type. This fee can be anywhere around $7, $12, or $15 per device.
Each XMPP billing cycle will include a flat monthly charge. However, if you sign up for XMPP during the mid-cycle, then the provider will charge a prorated amount on your bill. After that, you will receive a flat charge on your XMPP bill each month.
You can file an insurance claim with Xfinity via the Pocket Geek Mobile by Assurant app. Most users who have signed up for XMPP should have this app already installed on their phone, however, iPhone users might need to install it first.
Note: Please call 844-207-8721 for more information regarding the Pocket Geek Mobile app.
Below are a few other ways to file an insurance claim with XMPP. Let’s take a look!
Note: You will receive repair/replacement options once your insurance claim gets approved by Xfinity.
The Pocket Geek App by Assurance is approved by Xfinity, however, it is solely for XMPP claims. Just in case you need help with Xfinity’s online account management, bill payment, etc., then download the Xfinity Mobile App on your phone.
You need to have the following details ready before you file a claim.
Note: You can pay your deductibles via a debit/credit card, or eCheck (if accepted).
The provider might ask for additional documentation under certain scenarios, such as government-issued proof of device loss, a police report for device theft, or more.
Xfinity Mobile Protection Plan does not cover certain devices, such as intentionally damaged devices, pre-existing faulty conditions, and defects subject to a manufacturer’s recall or warranty. More details of insurance exclusions can be found in the handout of XMPP Terms and Conditions – which is provided to you right after you sign up with XMPP.
You can cancel your Xfinity Mobile Protection Plan subscription whenever you want via its Live Chat feature on the official website.
However, the amount of the refund will be based on the time frame in which you cancel your subscription – for example, if you cancel the service within the first 45 days, then you will be eligible for a full refund of your total payments.
On the contrary, if you cancel your subscription after 45 days, then you will be eligible for a pro-rated refund for the unused amount.
Note: XMPP cancelations are immediately effective and cannot be reversed. Once you cancel your XMPP subscription for a certain device, you cannot re-enroll for the same device.
A big yes! It is absolutely worth subscribing to the Xfinity Mobile Protection Plan due to the plethora of perks it offers at such an economical rate. So, subscribe to XMPP now and say goodbye to hefty phone repair and replacement charges!
Also, just in case you aren’t aware, the provider offers a wide range of telecom services as well. Some of them include TV, and Home Phone services. Reach out to Xfinity Customer Support at 844-207-8721 if you wish to know more about Xfinity Internet plans, TV deals, or more.
You can enroll your device for XMPP right after you purchase it, or up to thirty days after that. Just in case you have already enrolled in the Xfinity Mobile Protection Plan, and receive a replacement phone from Assurant, Apple, or Xfinity Mobile, the replacement will be enrolled automatically. Terms and conditions apply.
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