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Cable giant Cox Communications unveils the pilot launch of a new mobile phone service—Cox Mobile—in three of its markets. The service puts at your disposal unlimited talk and text with two high-speed data plans to choose from, access to 4G LTE and 5G coverage, and the ability to stay connected with Cox Internet anywhere.
This article covers everything you need to know about the Cox Mobile service launch. So, read on if you want to level up your connectivity experience.
Cox has a fair share of history with the US wireless industry. In 2010, the company launched its 3G network utilizing Huawei equipment and 700MHz spectrum. It even sold its internet services through Sprint as an MVNO. However, the cable giant pulled out of wireless space in 2012. At the time, this was considered a failed attempt by another cable provider to enter the highly competitive space of wireless mobile networks.
However, things are different this time around. The President of Cox Communications Mark Greatrex said in the tell-all august press release that they have extensively researched the market and have a better understanding of what the consumer wants in a mobile provider.
With Cox’s announcement to launch mobile services, the company has joined Charter, Comcast, and Altice in offering cable and mobile services. Currently, the Cox mobile service is available in Las Vegas, Omaha, and Hampton Roads. And Cox’s 4G LTE and 5G services are exclusive to Cox home internet users.
Why did it take Cox so long to start offering mobile services? Well, Cox Mobile would have launched last year in October had it not gotten involved in litigation with T-Mobile. Cox had a previous contract with Sprint. Sprint, which is now acquired by T-Mobile, argued that the contract required Cox to use their network for Cox Mobile service. However, Cox found the MVNO deal with Verizon to be more beneficial.
A supreme court ruling earlier this year decided in Cox’s favor and paved the way for the broadband giant to roll out its mobile services. Better late than never! Cox is offering mobile services as an MVNO or Mobile Virtual Network Operator. This means it does not have its spectrum or radio network but is reselling wireless technology from another carrier—Verizon, in this case.
Cox Communications hopes to stand out with its mobile service launch in three cities—with plans to launch service in the rest of its footprint on a rolling basis soon. The company has carefully designed its mobile service to fit all lifestyles. What you get is a reliable 4G LTE and 5G service along with access to 4 million Wi-Fi hotspots to stay connected from anywhere. And that’s not it, the service offers a flexible and reliable mobile experience that an average consumer looks for. With two high-speed data plans, unlimited calling throughout the US, and reliable service, Cox is ready to take the wireless industry by storm.
Cox Mobile is offering two data plans—4G LTE and 5G—exclusively available for Cox home internet users and designed to fit a hyper-connected modern lifestyle. Stream HD videos, download and upload large files, and play games online. Here is a little more on what you get with each plan:
Why pay for a one-size-fits-all internet plan, when you can have one customized according to your usage? If you have limited data usage, the pay-as-you-gig plan is for you. You can enjoy 1 GB of high-speed internet at $15 a month. Once you exceed the 1GB internet threshold, the plan will charge $15 for each extra GB you use. With this plan, you also get unlimited texts and unlimited calls in the US.
If you have heavy-duty data usage, this is the perfect plan for you. You get unlimited data alongside unlimited texts and calls in the US for $45. Plus, you do not have to worry about hitting a cap or running out of data at any point throughout the month.
Here are a few exciting features that set Cox mobile plans apart from your regular mobile plans.
Annual contracts are incredibly limiting but unfortunately, with many mobile carriers they are unavoidable. Both Cox mobile plans do not require any binding annual contracts. Furthermore, there is no early termination fee that you have to worry about. If you do not like the service, simply opt out of it without having to pay a hefty fine.
Cox communications is already a household name for cable internet services. It is the third largest cable internet provider in the states. You can expect the same quality of service and reliability from Cox mobile. To help you avoid overspending on a data plan, Cox offers up to 4 million Wi-Fi hotspots around the country. This way you have Wi-Fi access on the go without going over budget on a data plan.
Cox mobile plans are designed with the consumer in mind. Cox offers simple and flexible mobile plans that are well-equipped to meet a modern user’s internet needs. You can pay as you go so you do not have to overpay for data or run out of it at any point during the month. There is a basic internet plan offering 1GB of internet at $15/mo. and an unlimited data plan for heavy-duty data users at $45/mo. You get unlimited texts and calls with both plans.
Whether you need help choosing a plan, setting up your account, or upgrading your data plan, Cox customer service is there to assist you. All you need to do is call 1-855-349-9316, and Cox representatives will provide you the necessary support and guidance.
Here are a few things you should know about Cox mobile plans before you invest in them. They offer limited device support. Currently, Cox Mobile only lists seven supported Samsung devices on its website. However, a Cox spokesperson said that the company would provide network support for other devices later in the year. So stay tuned!
Keep in mind that you cannot utilize unused data the month after so there is no need to save data or hold yourself back. Furthermore, there is a speed restriction after 5GB of data usage.
As mentioned above, Cox mobile has launched its service first in three US cities—Omaha, Nebraska, Hampton Roads, Virginia, and Las Vegas. If you do not reside in one of these locations, fret not! The broadband giant plans to roll out its mobile service to the rest of its market as the year goes by. So, keep your fingers crossed till Cox launches mobile service in your neighborhood!
4G and 5G are the newest addition to the ever-evolving world of telecommunications. The technology’s impressive low-latency performance and incredible network speeds have enhanced cellular network capacity and enabled a brighter more connected future. Cox communications realize how attractive the wireless technology market is. Even though their service area is currently limited, it will surely grow given the popularity of 5G internet. If you have the chance of trying Cox mobile, do give it a shot and experience the future of wireless technology.
For more details, reach out to a Cox Customer Service representative at 1-855-349-9316, and let experts guide you as necessary. Visit Cox Servicio al Cliente if you're a Spanish user.
Yes, Cox announced the launch of its 5G and 4G LTE mobile service in August of this year. However, the service is currently available only in three US cities—Omaha, Hampton Roads, and Las Vegas—with plans to extend to other Cox service areas soon.
Cox offers reliable and flexible mobile plans. Call Cox Customer Service representative at 1-855-349-9316, and an expert will guide you about the best Cox plans available at your address.
Yes, Cox Communications has launched its mobile phone service under the name Cox Mobile—available to qualifying Cox Internet customers.