Are you looking to order Cox services for your home? Would you like to check availability of Cox offers at your address? Do you need pro assistance with picking the right package?
Talk to a representative at this Cox phone number:
855-349-9316Are you an existing residential customer looking to contact Cox Internet customer service? Do you need help with your Cox account? Or you are looking for answers about Cox billing?
Talk to a representative at this Cox phone number:
1-800-234-3993Are you an existing Cox Business customer looking to get help with checking your balance, making a payment or tracking a pending service order? Or perhaps you’re looking for tech support?
Talk to a representative at this Cox phone number:
1-800-261-4021Cox Communications, one of the largest cable internet providers in the U.S., is a family-owned business dedicated to helping Americans create memorable moments of human connection through technology.
We are proud to serve 7 million homes & businesses across 19 states, and lead in customer satisfaction with 36+ awards from J.D. Power & Associates.
Our focus on customer satisfaction, is one of the big reasons that makes our services a perfect match for you. From the time you place the order through the life of your customer experience, you’ll find us happy to help in any way you need.
Switching service providers is a challenge, but it can be made a lot easier with the right support at the right time.
Cox sales support does just that for you, so your transition to our services is as smooth as can be.
Whichever service you’re planning to subscribe to―high-speed internet, cable TV, phone or home automation and security―representatives are ready to share pro insights with you, and help you choose better.
855-349-9316From the time you order Cox services, customer support is there for you.
Cox not only makes your ordering process as hassle-free as possible, but ensures to deliver dynamic support for the length of your relationship. Experienced customer support representatives are available around the clock to facilitate you with service-related issues.
Become part of the Cox Family, and enjoy the peace of mind that help is always just a tap away!
Cox Complete Care is a simple, cost-effective and comprehensive solution for residential customers.
The service combines remote advanced tech support for device & application issues with in-home tech visits for problems with internal wiring.
Protect yourself from potential charges on in-home service calls―and enjoy the peace of mind that advanced tech support is readily available over the phone, via chat, or through remote computer access―for a range of wifi connected devices.
To learn about how you can add Cox Complete Care to your Internet plan, and save, speak to a Cox customer service representative.
855-349-9316Cox strives to ensure you get the best possible support for its services and products. And, if you come across a problem, its our priority to help you reach a solution as soon as possible. To make this 2-way process quick, keep these pre-call checklist tips in mind as you get ready to dial the Cox Communications phone number.
You’ll find it on your paper bill if there is one around, in the email you received after you set up the account or by logging into your account with Cox credentials and viewing your online bill statement.
For new customers, you must have the exact service address along with your social security number ready. And, existing customers must also keep their Cox account details ready―the phone or email linked with your account.
Be ready with your note-taking tools―you may need to jot down names, numbers, addresses discussed or any instructions the representative may give you―save yourself the trouble of missing out details.
Get support on the spot with OliverSM―start a live chat anytime of the day, and let Oliver help you troubleshoot problems, connect you to the support personnel, and help you reach a resolution.
Talk to Cox on social media if that’s where you spend more time. Connect with Cox representatives on Twitter or Facebook. You can also share experiences with fellow subscribers on Cox Community Forums.
The Cox Learn Center welcomes new customers with a trove of educational resources―and for existing customers the Cox Support Center offers a range of resource materials & tools.
Cox My Account is not only a self-service portal but an always-available line of communication. Just log into your Cox account and create a ticket detailing your concern. You can access your account via the web or the Cox app.
If you prefer to interact with support staff in-person, visit your nearest Cox store location. Sort out equipment-related matters, get assistance with upgrades or pay your Cox bill. One visit to the store can bring you a satisfactory solution.
Pay online
Pay online using our automatic bill payment service, start a live chat with Oliver and pay without having to log into your Cox account. You can also make a one-time payment online.
Pay via the Cox app
Access your Cox account from your smartphone or tablet, via the Cox app, and make the payment. You can also enroll for auto payments, make a one-time payment or schedule a future payment.
Pay via phone
Find contact info for your location, and use our automated phone service to pay your Cox bill. During business hours you can also get a representative to help you through.
Pay in-person
Visit your nearest Cox store location to pay your bill in-person. Or submit a cash payment after hours at an authorized third party location for CheckFreePay, Western Union, MoneyGram, or Fidelity Express.
Pay via mail
Just detach the payment coupon from the paper bill, if available, and mail it along with a check or money order, to the address listed for your location. Make sure you include your Cox account number too.
Customer support for sales is available around the clock at this Cox Cable customer number: 855-349-9316. For account and billing you can speak to Cox Communications customer service representatives from Monday to Friday (8 am to 6 pm local) at the Cox number for your location. Tech support operates 24/7, and you can also chat live with Oliver around the clock.
