Call For Cox Deals: 855-349-9316
Reach out to a Cox support representative your way using any of the channels below:
Pick up your phone and dial the Cox customer support number to get all your service-related worries sorted in a snap.
Sales support: 855-349-9316
Technical support: 1-800-234-3993
Get fast answers to your questions with Oliver, Cox’s virtual assistant, or shoot a quick message to a live agent for real-time support.
Follow Cox’s social media pages to stay updated on the latest deals, exciting promos, important updates, and more.
Ask questions, post reviews, share your thoughts, or just chat with other Cox customers and service members in the Cox Support Forums.
Get real solutions from real people at your nearest Cox store. Inquire about new services, return or exchange equipment, pay bills, and more.
Manage your account, report service issues, pay bills, or talk directly with a live agent using the all-in-one Cox App.
Pull up the following checklist from your Notes app before dialing the Cox customer service number, and speak with facts, confidence, and accuracy:
Pro tip: Jot down any questions you have about the product, service, or ordering process. Also, create a separate file for all the important documents like receipts, payment confirmations, and service notifications, and have it open as soon as you get on the call with the team.
Take the next step…
Call the Cox customer support team anytime for fast, friendly assistance in choosing the ideal plan for you.
Get in touch today!With its wide range of bill pay options, Cox brings a sigh of relief to customers who worry about finding a convenient way to clear their monthly dues.
So, whether you’re the type who keeps a hawk-eye on the payment status or someone with a more laid-back approach who prefers auto-pay, there’s a billing method for everyone:
Pay your bill by connecting with a Cox agent. To find the billing support number, simply click on the ‘See contact info’ link on Cox’s Contact Us page
Set up automatic monthly payments by enrolling in Cox’s EasyPay program, or make one-time payments by signing into your account at www.cox.com.
Stop by your nearest Cox store to make swift bill, on-site bill payments with the help of a representative.
Send your payments by mail in a properly sealed envelope to the mailing address mentioned on the Contact Us page
Log in to the Cox App, go to the ‘Billing’ section, and clear your monthly bill by clicking on the ‘Make a payment’ option.
The SmartHelp option on the Cox website and in the Cox App is your go-to support tool. It offers:
Step into your dream house and easily bring your Internet and TV services with you by following the simple instructions given by the Cox customer service experts. The following steps are part of their guidebook:
Visit the Cox website and quickly log in to your account by entering your credentials.
Go to the ‘My Account’ page and select the ‘Move my service’ option.
Next, carefully enter your new zip code, street address, apartment number, city, and state to see if Cox services are available where you’re moving.
If the services are available, schedule your move by choosing your preferred transfer date.
The representative will guide you on which equipment you need to bring to your new place.
Once you’re settled in your new home, you can either use Cox’s Easy Connect self-installation tool or hire a technician to set up your service.
Whether you need real-time updates or want to report an outage, Cox offers specialized tools and around-the-clock support to help you stay calm when the internet goes down:
Open the Cox App to check what’s causing the outage, get real-time alerts, and see any significant service updates. If you’re getting anxious and want quick answers, you can chat with an agent directly through the app.
Thoroughly explore the outage map on the official website. Simply enter your location details, such as street address, unit number, and zip code, to see the current outage status in your area.
Get regular notifications by text about the outage status, estimated restoration time, and a confirmation when your service is fully restored.
Don’t panic at all. Call Cox customer service today to speak with a representative who will walk you through everything you need to know.
Cox EasyPay is an automatic bill payment service that frees you from the stress of tracking due dates by deducting payments directly from your registered bank account or credit card.
Yes, Oliver, Cox’s virtual assistant is available 24/7 to guide and assist you. So, feel free to message Oliver even at midnight to discuss urgent service-related problems.
If your Cox Internet stops working in the middle of an intense online meeting, you can report the issue to Cox’s technical support team or use the SmartHelp option to try resolving it quickly on your own.
To get in touch with a live agent, follow these steps:
