What are Cox customer support hours?

Customer support for sales is available around the clock at this Cox Cable customer number: 855-349-9316. For account and billing you can speak to Cox Communications customer service representatives from Monday to Friday (8 am to 6 pm local) at the Cox number for your location. Tech support operates 24/7, and you can also chat live with Oliver around the clock.

How do I contact Cox customer service?

For sales support, you can speak to a Cox customer service representative at 855-349-9316 anytime. But if you’re an existing customer looking for support for account & billing or technical issues, you can contact Cox via phone or live chat.

How can I pay my Cox bill?

Customer satisfaction is the top priority for Cox. So Cox gives customers multiple ways to pay their bill. You can do it online through your Cox account or via the Cox app, and you can also make the payment over the phone, via mail or in-person.

Is Cox customer service available on Saturdays?

Cox Communications makes tech support available 24/7 via phone and live chat. But for account services and billing, support is available via phone from Monday to Friday during business hours. 855-349-9316

What is the Cox Communications phone number for customer service?

If you are looking to order Cox services, call at 855-349-9316 for sales support anytime. And if you’re an existing customer looking for service-related support, click here to pick the right channel.

Is Cox customer service available 24/7?

Cox Communications customer service is available 24/7 via live chat. Tech support is also available over the phone 24/7. But for account and billing support via phone, you must call in from Monday to Friday during business hours.

Contact Cox Customer Service

Ways to Connect with a Cox Representative

Connect with a Cox live agent at your convenience through the following channels:

Cox Phone Number

Contact a Cox representative at 800-234-3993. To become a new subscriber, dial 855-349-9316.

Online Chat

Connect with an expert online with the Cox live chat feature.

Cox Support Forums

Read informative guides and blogs on Cox support forums and learn more about their services.

Social Media Support

Connect with Cox agents on its X, Facebook, Instagram, and TikTok social media accounts.

How to Pay Cox Bill?

Pay online

Pay online using Cox's automatic bill payment service. You can also make a one-time payment online from any computer or mobile device.

Pay via the Cox app

Access your Cox account from your smartphone or tablet via the Cox app and make the payment.

Pay via Phone

Find contact info for your location, and use Cox’s automated phone service to pay your Cox bill.

Pay In-Person

Visit your nearest Cox store to pay your bill in person. Or submit a cash payment after hours at an authorized third-party location.

Pay via mail

Detach the payment coupon from the paper bill, if available, and mail it along with a check or money order, to the address listed for your location

Frequently Asked Questions

Cox EasyPay is a safe and automatic payment method that allows you to pay your bill automatically using a credit card or bank account.

Cox sends out a proactive message regarding every outage. You can also confirm an outage in your area and get assistance by logging into your Cox account, using the Cox mobile app, or contacting Cox customer support.

No, Cox does not have any cancellation or early termination fees.