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Whenever Spectrum Internet (Spectrum español internet) is down, life all around you feels like it is on a halt. Doesn’t it? You have no Netflix to stream in 4K, no work emails to send back and forth, no cat videos to watch on YouTube, and now you are beginning to get angry at the paused social media feed since the connection went down.
All this time, you were thinking it must be a minor power glitch, but it doesn’t seem so anymore, and you have got to do something about it.
In a nutshell, you have to get your life back on track! You have wandered enough around the Cowtown, gorging on Tex-Mex cuisine, and staring at the artifacts down at Kimbell Art Museum.
But, where to start? You don’t know the first thing about the power outage that has hit your Spectrum Internet Forth Worth connection. Well, worry not, here’s a detailed explanation of why your Spectrum internet connection could be down and how to check for it.
More often than not, when there’s an internet outage it is not only you but your entire neighborhood that is suffering. Also, depending on the extent of the breakdown, it may as well be the entire Fort Worth that has time-traveled to the dark ages. If you have run a speedtest for Spectrum and the results have come back quite disappointing, here is everything you need to know!
**Disclaimer: It doesn’t get as bad as the dark ages might have been, but it sure feels like it.
No, it’s not your internet service provider exacting revenge on subscribers for some non-existent grudge. Internet outages can happen for a number of reasons. And it’s also possible that in any given situation, it is in fact only your address where the connectivity has broken down. Let us explore the possible reasons briefly.
Due to unexpected power surge, your routers and switches can end up so badly fried they would not be edible even for your pet robot. So make sure you have a surge protector in place.
Apart from unanticipated surge, overloading and feature lockups can contribute to the deterioration of equipment. Therefore, implement much simpler configurations on your firewalls and routers, or upgrade to equipment which can process power much quicker.
This happens when the link between your device and the ISP’s server drops and the connection does not restore. Such an instance can occur courtesy of angry storms, strong winds and knocked down wires, or when the link between you and your provider ends up like an animal’s dinner.
Well as you may have guessed, this is when too many people conduct the most data-eating activities over the network at the same time. The network is unable to handle the transfer of as much data and decides it’s not going to work at all and the circuit gridlocks or goes downhill.
Such an occurrence is usually witnessed in public libraries, hotels, residence halls, and in the case of wireless networks too. But this type of outage is easy to deal with and certain measures can ensure it’s prevention.
This sort of error occurs when your internet connection is not set up correctly. Wrong IP addresses, bad wiring, or inaccurately configured firewalls could be one of the reasons.
When you pay a certain rate for a specified range of speed, but the ISP does not fulfill their part of the bargain by consistently providing advertised speeds as per the contract, fluctuating speeds are what you experience. One of the reasons leading to this could be the ineffectiveness of the provider’s line infrastructure.
It’s all right to have internet connection issues on some days. No matter how effective and efficient your provider may be, sometimes things go south regardless.
But it’s essential to know what made connectivity go downhill; it could be a minor glitch on your end that you could immediately resolve or something major at your provider’s end which would require some patience from you.
When the internet is down, you will find yourself prone to thinking the fault is at the provider’s end, and the first instinct would be to contact Spectrum Internet in Fort Worth.
Before you do that, do check to see if your Local Area Network (LAN) is unplugged. It may sound a bit silly and improbable, but there have been instances when subscribers call their provider to complain about lack of connectivity and following a grueling drill, they end up finding out it was just an unplugged network cord.
Even if you are not using a Category 5 cable to link to your network, loss of connectivity could occur due to the cable or DSL modem or the Wi-Fi Access Point (AP) not being plugged in.
If however that is all well, yet your network connection is not working, check to see whether or not your computer is attempting to connect to the correct Wi-Fi Access Point. When you change your AP user authentication code, you are supposed to change it for each of your devices. It can get really frustrating when you are unable to connect, and hours later realize you haven’t changed the password for that particular device.
To check if your Access Points are working well, utilize Network Analyzer Pro - it is an android app, and quite useful at checking for various problems associated with your Wi-Fi setup.
Having done all that, if you are continue to face connectivity issues, you can finally use an Ethernet cable and see if you can connect to the network via that.
In case everything is in place with the physical aspect of your network connection, switch off your cable or DSL modem, wait for a few minutes and plug it back in. There is a chance your internet would magically begin to work again. And that’s the first thing your ISP will ask you to do if you call them regarding network issues.
Upon rebooting your device, check to see if your other devices are connecting as well. If a specific device is facing connectivity issues, you can go from there.
Assess the firewall settings of your computer to see if there is something blocking the connectivity. Also, open up a different internet browser to check if the issue is confined to your default browser.
You can even run an anti-virus scan to determine if there’s malware impacting the network.
There is always a built-in troubleshooting option in Windows, which can search for and fix issues plaguing your system. The system will try connecting to the network by itself. If it’s able to fix the issue, it will inform you of the development.
Despite all those troubleshooting efforts, if things are not working out, you’d need to look for the exact point, which may be failing the network.
If you have connectivity problems despite a valid IP address, you can deduce the link failure is occurring between your router and the internet connection. So now, you would have to ping and trace its route.
Open the Command Prompt Window again and type “ping”, enter space key, and then input your IP address. Now press the enter key.
The Microsoft Windows ping will send four messages to the address. If your network is up and responding, you would see information related to the following:
Now, trace the route with the following steps:
In the already open CMD Window, type “tracert” (without the quotes), followed by space, then type in your IP address and hit enter. If it’s responding, you would receive information regarding the exact number of hops that were required to connect your computer to the server.
If all the above options and checkups stand exhausted with no remedy, you should know there is nothing wrong at your end, rather the problem lies with your internet service provider.
Your equipment is working in top-notch condition, no cords unplugged, you have a valid IP address, and you have even confirmed the issue is affecting multiple devices outside of your network.
So to determine what’s the issue, contact Spectrum customer support in Fort Worth via any of the channels listed.
In case of an internet outage in Fort Worth, they would let you know. And, if the trouble is indeed at your end, they would first attempt to resolve it on the call but if all else fails, they would send someone to have a look at your setup.
If you want to circumvent the hassle of talking to a human being, you can still find out about the outage by using My Spectrum app.
Upon opening the app, if prompted, enter your username and password for your Spectrum account.
Then choose your equipment and wait, while the app tries to connect with your equipment.
If there is no network outage and no power failure at your end either, then a green circle entailing a checkmark would appear for each piece of equipment.
If however, you see a yellow circle, it means that piece of equipment cannot be reached.
Finally, if there is a network outage, a service interruption message will appear on your app’s dashboard. You can even select the ‘Notify me’ option in order to ensure you are informed when the outage is over.
If you don’t have the My Spectrum app, you can still check for an outage online by logging onto spectrum.net.
Go to the Account & Billing option, and choose Check Service Status. A page will open with a list of your equipment. If there is an internet outage in Fort Worth, a message will appear at the top of the page informing you of that. If there is no outage in the area, you can check your equipment’s connectivity status.
There is another method to quickly find out about an internet outage or online service disruption in your area. Downdetector.com gathers status reports in real-time via social media and reports submitted by users. Having analyzed those reports, Downdetector is able to correctly determine whether there is a large-scale network blackout in your area.
There are plenty of problems in our everyday life, but a few would reasonably equate in seriousness to a dropped internet connection. After all, every activity from shopping, entertainment, billing, learning, and connecting with family and friends is hinged on the internet. So it indeed feels like the world is coming to an end. While you contact your internet service provider and pinpoint the problem plaguing your network, you can implement the aforementioned checkups. You never know where the problem lies and maybe, you would end up resolving the issue immediately, instead of waiting for a Spectrum technician to arrive at your door to assess the network setup.
Check your LAN, run Windows troubleshooter, run an anti-virus scan to make sure there’s no malware detected, check for a valid IP address or contact Spectrum customer support.
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