There are one too many ISPs in the U.S., but Xfinity from Comcast is the largest cable provider out there. The ISP is commonly referred to in many different ways. Some call it “Xfinity by Comcast”, others refer to it as “Xfinity from Comcast”, while at times it is even called “Comcast Xfinity”. So not a surprise the audience often gets confused. And, people wonder if Xfinity and Comcast are one and the same thing or 2 different entities.
Let us walk you through some factual information regarding the industry-leading ISP, so you are able to understand whether you are dealing with a single body or two distinct ones. And, we will also talk about products/services which Comcast puts on the Xfinity menu.
A to-the-point simple answer is “Essentially yes!”. With that said let us explain the “why & how”.
Let us rewind back in time to understand what is Comcast.
Comcast Corporation (formerly registered as Comcast Holdings) originated in 1969 when American Cable Systems was re-incorporated under this new “Comcast name”. From being a small cable operator in Tupelo, Mississippi, with 5 channels and 12,000 subscribers, American Cable Systems went onto increase its market share via multiple acquisitions under the Comcast identity. And, in 2002 it eventually became the largest cable TV company in the US with almost 22 million subscribers. The same year Comcast launched its HDTV and high-speed internet services. And, 3 years later Comcast Digital Voice and the popular Triple Play package were introduced.
Today, Comcast is the largest cable provider with the most number of subscribers, and in Q1 2021, its broadband subscriber base stood at an estimated 31 million. The company accounts for over 40% of all U.S. broadband internet subscribers. It is also one of the biggest media companies in the U.S., and a leading telecom operator worldwide.
As a leading global media and technology company Comcast Corporation has multiple assets, Divisions & Subsidiaries, under its belt. For instance, Comcast Cable Communications markets residential consumer cable TV, internet, phone, and wireless services. Comcast Business, which handles the sales, marketing, and delivery of these services to businesses. And media and entertainment assets such as NBCUniversal, DreamWorks Animation, and more.
In 2010 Comcast decided to rebrand its consumer triple-play service offerings and chose Xfinity as the new trade name. Subsequently, Comcast Digital Cable TV became Xfinity TV, Comcast Digital Voice was renamed as Xfinity Voice, and Comcast High-Speed Internet came to be known as Xfinity Internet. And, Xfinity thus became the new name of Comcast Cable Communications. Albeit, as before, the Division continued to run under the parent company Comcast Corporation.
Skeptics undermined the rebranding effort by Comcast and portrayed it as an endeavor to whitewash its problematic customer service repute. And, in 2014 Comcast had to face a barrage of negative publicity born out of lacking customer service in an episode that went viral. Yet facts and figures appear to be in favor of the industry giant. Thanks to the serious effort put into improving billing, customer service, and other aspects which influence customer satisfaction.
By listening more, innovating better, and making the environment of its retail stores more interactive and customer-friendly, Xfinity has gone from 59 points in 2016 on the American Customer Satisfaction Index (ACSI) to 67 in 2021. It is positioned #3, just below AT&T and Verizon, while it stands above Cox, Spectrum, and CenturyLink.
So now you know why and how Comcast and Xfinity are essentially the same. In a nutshell, Comcast Corporation is the parent company and Xfinity is one of its Divisions!
Affordable internet, TV, and voice services for residential subscribers in 39 states! With a BIG cherry on top: the great value of its bundle offerings. Xfinity from Comcast is also an industry leader when it comes to innovative and user-friendly tech incorporated into high-end internet and TV equipment. Products such as the xFi Gateway and X1 TV box are among the most popular and deliver a next-gen experience of in-home WiFi and cable TV.
Xfinity predominantly delivers its broadband internet service via a hybrid Fiber-Coaxial network while its Fiber-to-the-home internet is currently available in select service locations. Xfinity Internet covers a wide range of download speeds from 25 Mbps to 1200 Mbps. And, the service is flexible when it comes to a long-term commitment. You can either opt for a term agreement or a no-term agreement plan.
However, available speeds may vary with region depending on network capacity. Also, if you were to choose a plan without a term agreement, it is important to understand you will be charged the standard rate from the beginning. In other words, you will pay month-to-month, and have the flexibility of canceling the service at any point in time without fearing a penalty fee, but you will not be able to benefit from the promo discount.
Xfinity gives you the ability to have a worthwhile internet experience with its fast and consistent speeds paired with the advanced xFi Gateway. Your xFi WiFi experience is completely secure because advanced security is built into the device. And, when you are on the go millions of Xfinity WiFi hotspots nationwide keep you online via a secure connection.
The best part is Xfinity offers a 30-day money-back guarantee so there is absolutely no risk involved. If for any reason you do not like the service, cancel within 30 days of service activation and get a full refund on service charges.
If you have ever considered subscribing to Xfinity TV packages, now would be a good time. Xfinity Cable TV service is noteworthy, and like the internet offers flexible plans. You can go for a term or no-term agreement plan. The pricing works the same way between these plans as with the internet. Meaning you can earn the freedom to cancel anytime in lieu of the savings you make with the promo discount. You can take your pick according to what you prefer.
Xfinity X1 TV is what watching cable TV should be like in the 21st century! It is integrated with cool features and gives you a simple and fast way to search for favorites and discover new ones. While the Xfinity Voice Remote makes it still more quick and convenient to use the advanced search features and browse through the program guide. What is more, do parents gain complete control of what their young ones watch with Parental Controls?
The Xfinity TV channel lineup includes local broadcast TV favorites and a great number of popular cable TV networks. On-Demand content is available to watch anytime. And if you want, you can customize your plan with add-on channels. The best part is you can watch your TV favorites on the go with the Xfinity Stream app!
Subscribe to Xfinity X1 TV
$49.99/mo. for 12 months
with 1-Year Agreement. Includes $10/mo. automatic payments and paperless billing discount for 12 months
While Xfinity TV Extra is great for casual TV watchers, the Preferred TV package gets you a wider variety of channels for only $10 more. It is a popular choice among TV buffs and sports fans, especially because of its channel-to-cost ratio.
Let us add Xfinity Voice is a great addition to an internet and TV package from Xfinity. At less than half the cost of standalone service, you can include a reliable home phone service in your bundle and maximize the value of your Xfinity subscription.
To sum it up, Xfinity from Comcast is worth your shot if available in the area. With all the experience accumulated by Comcast Corporation in offering innovative and cutting-edge consumer services, you can rest assured Xfinity will get you great value for money.
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