Call for the Best Cable, Phone and Internet Deals: 855-349-9328
Call For Best Deals: 855-349-9328

Choppy internet connectivity is one of the quickest ways to ruin your mood and one of the worst things to get stuck with. Your weekend plans to play online games with friends, binge-watch your favorite show, or just lazily scroll through social media are all totally ruined. An unstable internet connection is simple to identify. Unfortunately, you are a victim of a dead-end internet connection if your web pages take longer than normal to open, the buffering icon continues flashing on your screen, or your game keeps lagging endlessly.

But with a Ziply Fiber connection, you rarely become a victim of a snail-speed connection. And in those rare times that you do, there’s a lot you can do to instantly improve your Ziply Fiber Internet speed. This article is exactly what you need to help you get out of those tough times. Keep reading to learn more!

How Much Internet Speed Do I Need?

There isn't a single answer to this question. It differs from person to person, based on usage. And from the perspective of the user, a fast internet connection allows you to perform your tasks without facing any lag. Here is a detailed table that outlines the speed you need to choose for your online activities.

0–5 Mbps 5–40 Mbps 40–100 Mbps 100–500 Mbps 500–1,000 Mbps
Best for: web surfing, checking emails, and streaming music on one device Best for: Video streaming on a single device, video calling and online gaming Best for: Playing multiplayer online games, downloading large files, and streaming HD video on several devices Best for: Playing multiplayer online games while streaming UHD video across multiple screens and downloading huge files quick Best for: Almost anything you want to do online


It all relies on your browsing habits, as you can see. A 5 Mbps connection will suffice if all you do is check your email and use a search engine to conduct searches. On the other hand, a 40 Mbps connection will be ideal if you wish to engage in online gaming, video streaming, or video calling. But keep in mind that the speed you require also relies on the number of internet users in the household.

More than ten internet-connected devices are frequently active in a single family. Each device has to obviously use the available bandwidth that might slow down your speed. Luckily, a gigabit fiber connection gives you the same high speed up and down. Access up to 20 times the amount of data compared to some 50 Mbps cable connections with Ziply Fiber Internet, helping you to work, learn, stream, and play online without skipping a beat.

Tips to Optimize Your Ziply Internet Speed

Although Ziply Fiber works hard to make sure its customers hardly ever have to deal with sluggish connectivity and weak internet signals, Ziply Fiber subscribers might have to optimize their Ziply Fiber Internet connection on rare occasions. If you’re one of them, you’ve come to the right place. We’ve got all the tips you need to optimize your Ziply Fiber connection for seamless browsing, streaming, and gaming! Check them out below.

  • Use the automated troubleshooting tool

To get started, log in and let Ziply Fiber refresh your equipment.

You can manually restart your router, gateway, or modem if you're having trouble logging in:

  1. Unplug the device.
  2. Pause for 30 seconds
  3. Connect it again
  4. Allow it to fully charge for a few minutes.


  • Ziply Whole Home WiFi

The goal of Ziply Fiber is to provide the greatest in-home internet service. Super-fast connectivity is made possible by the speed and capacity of its network. Once service has been established at your residence or place of business, our Ziply Fiber Gateway takes over, providing internet access via wireless (Wi-Fi) or wired connections.

Do you have any dead zones or unreachable areas in your house? We have a quick fix for that. With the use of mesh network extenders, Ziply Fiber Whole Home WiFi is designed to handle those pesky WiFi problems, allowing you to take advantage of strong room-to-room coverage.  To build a smooth WiFi connection, you can purchase a Ziply Router that has been optimized for use along with up to three mesh-network extenders for $20 per month. One of Ziply’s qualified technicians will visit your home to evaluate and ensure strong Ziply Fiber Internet access throughout the entire house.

Don't fret, Ziply Fiber has got your back!

  • Use an Ethernet Connection as a Backup

Although wireless connections are practical and widely available, can they match the strength of a conventional Ethernet connection? An Ethernet connection always provides the highest internet speeds for all of your devices, even at peak times, severe weather, and high online traffic, but wireless connections are simple to disrupt and stutter.

If you're looking for faster speeds, reliable connectivity, and 99.9% uptime, an Ethernet cable is a terrific investment. They're safe and easy to use!

  • Run a Speed Test

Hardwired computers operate at a different speed than WiFi-enabled devices. Your network is directly connected to your hardwired computer. Your devices catch the WiFi signal as it travels through the air. Because of this, walls or other signals have an effect on it.

Test your network by on a speed testing tool! The speed test determines how fast the particular device you're testing is.  We recommend using a PC that is wired to the Ziply Fiber router to run this speed test. Using a wireless device to test your network connection speed isn't the best way to go it only measures the speed of your Wi-Fi network.

  • Limit the Number of Connected Devices

If your home network is shared by a number of wireless devices, your connection will eventually slow down. Limit the number of devices sharing the bandwidth to ensure fast connectivity.

Check to see whether someone is:

  • Streaming media
  • Downloading and transferring large files
  • Gaming online
  • Streaming live video

Consider updating your modem or boosting your Ziply Internet speed if your household has a lot of traffic.

  • Configure your devices

  1. How far is the router from your device?  Is there anything obstructing the WiFi signal? If it's a PC, try using an Ethernet cable to connect it directly to the router.
  2. Is your device infected by a virus?  Run a quick scan on your device with anti-virus software to detect issues.
  3. Your device will benefit from a quick refresh and update.
  4. Try deleting the cache in your web browser's preferences and settings.
  5. Unused browser add-ons should be disabled.
  6. Get the most recent version of your browser (it's free).
  7. Rebooting your smartphone or tablet will be extremely helpful if you haven't done so in several weeks.
  8. Consider upgrading if your device is running an outdated OS version or another operating system.

To Wrap It Up

Your internet performance will be affected by a variety of factors, including the placement of the router, the number of users connected to the network, the hardware and software configuration of your device, any background programs that are running on it, and more. Using these tips and trying the basic reset and reboot router method can help you optimize your Ziply Fiber Internet speed.

If none of these tips work, get in touch with Ziply Fiber customer service immediately at 844-622-7230 and improve your Ziply Fiber connection ASAP!


Which is the fastest Ziply Fiber plan?

Ziply Fiber announced its multi-Gig service that includes 2 Gbps and 5 Gbps plans. Call 844-622-7230 to find out the fastest available plan in your area.

Do I have to sign a contract with Ziply Fiber?

No. You don’t have to sign a contract to use Ziply Fiber Internet plans.

Is Ziply Fiber available in my neighborhood?

With a footprint in many towns and cities throughout Oregon, Washington, Idaho, and Montana, Ziply Fiber covers the Northwest and West of the U. S. Call 844-622-7230 to check whether Ziply Fiber offers are offered in your area.