Optimum is an internet service provider with operations that span 21 states. It provides internet, TV, and other services to over 8 million subscribers. Optimum is known for its high internet speeds, no contracts and limitless internet plans, and an innovative entertainment experience that is one-of-a-kind.
As an Optimum user, you may sometimes have to struggle with a bill that does not quite align with what you had in mind. Under these conditions, you may have to contact Optimum customer service to figure out how to lower it. Our article today discusses just that. So let us begin!
Depending on what services you are getting from this internet provider, your Optimum bill may be more than what you initially signed up for. This is primarily because while Optimum does offer some incredible promotional pricing for the first year, price hikes are expected in the second year which may increase your monthly total a bit. But what can you do to combat this situation?
Here are a few tips we think might help you lower your Optimum bill:
Getting the provider to negotiate the Optimum bill and lower it is a way to deal with hefty bills, but it may not always be successful. If it does not work, you are left to choose between two options. You can downgrade your service and stop paying for things you are not using and go for a smaller TV channel lineup, or slower internet, etc. Alternatively, you can consider changing your internet provider entirely, which would get you the perks and benefits of a new service as well as a promo pricing discount.
The choice is yours alone!
If you want to lower your Optimum bill, there are a few things you can do. You either try and negotiate a lower bill with Optimum customer service. If you tell them you are considering leaving the service you might get a retention rate for a certain time. Alternatively, you can consider downgrading your internet service. If that does not work, switching your internet provider may be the only thing you can do.