Call for the Best Cable, Phone and Internet Deals: 855-349-9328
Call For Best Deals: 855-349-9328

A reliable internet service provider is going to have the most responsive and well-equipped customer service. From the time you purchase the service and get the installation done to the time there are any unforeseen outages, a good ISP’s customer service is available for your assistance.

To ensure its customer’s peace of mind and satisfaction, Optimum customer service is available 24/7. It provides excellent customer support through various channels, ensuring that no customer is left waiting with excruciating long queues and unproductive outcomes.

With its range of residential services spread out in over 21 states, Optimum is one of the most well-reputed cable providers in the country – and rightfully so. There may be several reasons and occasions where you would need Optimum’s assistance. Here is how you can contact Optimum Internet customer service:

How to Contact Optimum Customer Service

Optimum offers multiple channels through which you can contact its customer service representative. Here is everything you need to know.

Optimum Customer Service Number

You can contact Optimum simply by dialing the Optimum customer service number. New customers wanting to subscribe to Optimum can call its customer support at 844-520-8978.

If you are a Spanish-speaking customer, you can get assistance in Spanish too! Para servicio al cliente en español, llame al número de teléfono de Optimum 844-527-5633.

Optimum Chat Support

If you have hit a technical snag and need some help, or can’t get your Optimum bill through, Optimum chat support will be your savior. The chat support is available 24/7 and responds immediately to all your questions and concerns. It is the quickest and most efficient way of contacting Optimum customer service. To use Optimum chat support, click here

Optimum Physical Stores

Whether you are a new customer or an existing Optimum customer, you can get a lot of help by visiting a physical Optimum store. In-person interactions are always more efficient and help you clear the air regarding several technical confusions.

To visit an Optimum retail store near you, use this zip tool

Optimum Social Media

If you are an avid social media user, you will find contacting Optimum extremely easy. Not only can you reach out to Optimum through its social media handles, but you can stay up to date with pricing updates, new plans and offers, and other news regarding the provider.

Find Optimum on these social platforms:

Optimum Support App

Want to take immediate action and resolve your Optimum services query? Use the Optimum Support App to troubleshoot all the problems by yourself. The My Optimum support app is available for both Android and iOS devices.

From paying your Optimum bill every month to managing your WiFi network, the app is all you need. It also has several features like checking Optimum internet speed, managing devices connected to the network, and much more.


Optimum customer service is available around the clock to assist you during technical difficulties, billing issues, and to help you subscribe to the right plan. You can choose from a variety of different communication channels, ranging from customer support phone numbers to physical retail stores and live chat support.

Call the Optimum customer service number to find the best deals in your area.

Call Optimum Customer Service Now!

Frequently Asked Questions (FAQs)

How Do I Talk to Someone on Optimum Customer Service?

To talk to someone on Optimum Internet customer service, call them at 844-520-8978 You can also use the Optimum chat support feature, visit an Optimum retail store, or catch all the recent updates and developments from Optimum social media handles.

What Time Does Optimum Customer Service Open?

Optimum customer service is available 24/7. Learn more about Optimum customer service availability with us.

Is Optimum Customer Service 24/7?

Yes, Optimum customer service is 24/7.

What Is the Customer Service Number for Optimum?

Optimum phone number customer service is 844-520-8978 for new customers.

Can I Email Optimum Customer Service?

Optimum Business customers can reach out via email. However, Optimum Residential subscribers can use the Optimum customer service phone number, chat support, or social media.

Macy Davis

Macy Davis is an SEO expert with a passion for content writing, enabling her to curate some of the most detailed and thorough guides for our readers. She has been working closely with Optimum, DIRECTV, AT&T, and has an eagerness to stay up-to-date with all recent activities. Macy is an ambitious writer and a staunch SEO analyst who focuses greatly on the quality of blog pieces, so they can provide all the information that our readers require. Her FAQ guides, troubleshooting guides, and internet review blogs have proved to be extremely helpful for subscribers in making informed choices for their home’s internet, TV, and phone needs.