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Xfinity is not just one of the most well-known internet service providers, it also has great coverage around the country. The provider serves 36 states in total, with millions of customers spread out across the U.S. 

One of the many things Xfinity is popular for is its Wi-Fi and TV equipment innovations, to bring you a unique experience. This article discusses some important aspects of Xfinity equipment and vital updates to keep it all running smoothly. So read on to find out more.

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Xfinity Equipment & Updates - All You Need to Know

Xfinity offers some top-of-the-line products when it comes to internet and TV equipment. The Xfinity xFi Gateway device delivers a seamless internet experience, complete with advanced internet security, supporting faster speed than ever before.

The Xfinity X1 on the other hand is the all-in-one TV box that gets you more than just live TV – with integrated streaming, a cloud DVR service, and an award-winning voice remote.  Xfinity equipment has been built with novelty and the company keeps updating its technology to ensure that the equipment can keep up with Xfinity’s fast-paced and unique ideas.

However, over the years, many innovations have surfaced in the design, quality, supported speeds, and other parameters of Xfinity equipment. Older devices that no longer meet the service standards are not available for rent or purchase anymore. Plus, if you lease your equipment, Xfinity has made it super easy for you to upgrade and update it – for absolutely no charge at all. All you have to do is contact Xfinity customer service and let them know that your equipment is outdated, and they would be happy to send you a replacement for free.

How to Update Your Xfinity Equipment

Once you figure out that you need to update your internet or TV equipment with Xfinity, there are several ways you can approach the situation. Here is a list of the ways you can reach out to Xfinity to request new equipment to support Xfinity service at your home.

  • Go to the official Xfinity page and follow the instructions on it to order your new equipment online. Depending on where you live, this service may or may not be available to you.
  • Contact the Xfinity tech and customer support about the equipment and place an order. Depending on your location, extra charges may apply for some of the services.
  • For Xfinity X1 TV boxes, you can simply use your own TV. Go to channel 1995 if available in your area and follow all the directions to get a new TV box shipped directly to your home.
  • Visit an Xfinity customer care center or store to exchange your existing equipment for a newer version.

Update Your Xfinity Equipment Online – It is Super Easy!

When it is time to update your Xfinity xFi or other equipment, the provider will contact you and let you know an update of the equipment is required. Although as aforementioned, there are several ways to contact Xfinity for an equipment update, doing it online is the simplest one. Let us take a look at the step-by-step instructions for what you need to do for this.

  1. Select the Update Now button in the email sent to you from Xfinity or type in your URL box.
  2. Log in to your Xfinity account using your ID and password.
  3. Click on the Get Started button and wait until the new page opens.
  4. Check the details of What You Have and What You Will Get This allows you to review that all the equipment you have is listed correctly. Select the Continue button when all is done.
  5. Put in or select the delivery address and other details. Finally, select the Submit Order option to finish the process. This is your Getting Started Kit and would help you install your new equipment yourself.
  6. A message will appear to confirm your order as well as a tracking number on your account email address. This will allow you to monitor your shipment process in close detail.
  7. Those who are not eligible for a Getting Started kit, can just Schedule a Callback and have a representative assist them with the installation procedure. You will receive a confirmation message and someone will be available to help you set up your new Xfinity equipment.

Xfinity Equipment Works Even Better With Faster Internet Speeds

The Xfinity internet and TV equipment is designed to not just look good on your shelf, but more importantly, to deliver an experience that you would not forget in a hurry. The newest Xfinity xFi Gateway devices support faster speeds than ever before – as the Xfinity 10G network is introduced to the nation.

To get the best experience possible and the most of your internet service, we suggest you choose an Xfinity internet plan that can keep up with the modern world. Speed tiers ranging from 800 Mbps to 1200 Mbps are guaranteed to leave you happy and sated, with more than enough speed to do everything you love. Whether it is streaming, gaming, video calling, or anything else you might need!


Want the fastest Xfinity speeds available in your area?
Call 844-207-8721 now to upgrade your plan!


In the End…

Xfinity is dedicated to bringing you an internet experience that is a little more exciting than usual. You get to enjoy not just the gig-speed internet but also modern equipment, generous data allowance, and a whole lot more. Xfinity equipment updates are offered free of charge whenever needed by the system and they would help you set it up. All in the easiest ways possible for you!


Frequently Asked Questions (FAQs)

What is an Xfinity Getting Started Kit?

A Getting Started Kit helps you set up Xfinity Internet (or other services) all on your own. It is available to new customers when they sign up for self-install or for existing users when they get Xfinity equipment updates.

Some of the things that you can expect to find in an Xfinity Internet Getting Started kit include:

  • A Welcome Note, Comcast Customer Privacy Notice, and Agreement for Residential Services
  • A Getting Started Manual with a QR code that leads to a video with instructions
  • A leased Xfinity xFi Gateway device
  • A coax cable and a power cord
  • Xfinity Return Equipment Card that lets you know how to return any equipment to Comcast. This is particularly useful for existing customers that have gotten the kit as part of the equipment update

Learn more about Xfinity internet services in your area or call 844-207-8721 now!