Our home security systems are tasked with protecting us. It is their job to monitor our homes, alert us of any suspicious activity, and sound the alarm when things go south. While ADT alarm systems are known to be some of the best in the world, they are still electronic devices. There are times when things might stop working the way they normally do for a variety of reasons. Sometimes, a false alarm might go off which can be an uneasy situation to be in.
In this blog, we discuss how ADT is addressing false alarm issues for any troubled user of security alarms. So if you’re not an ADT user, then the service is a great choice if you’re planning to switch your home security service because of continued false alarms and such issues.
The ADT alarm system is one of the oldest security services in the U.S., dating back to 1874. ADT did initially start as a telegraph-based call box that doubled as a security-alerting feature. However, with over 140 years of dynamic experience, ADT has become one of the leaders in home security solutions. With home security services, top-notch equipment, and even smart home automation, there is nothing that ADT cannot accomplish.
Now, let’s get into what issues prevail with false ADT alarm and what the provider is doing to resolve this.
Your ADT alarm system could be going off on its own for a variety of reasons. These are:
According to a recent survey held by ADT, pets are the most common cause for triggering indoor and sometimes outdoor alarms. Approximately 27% of false alarms are triggered due to pets. And, it makes sense because they can barely sit straight and keep darting from one end of the house to the other. Luckily, such alarms are categorized as false alarms since nothing actually is the problem. However, it can be very distracting for homeowners to continually have to disarm the system because their dog wants to chase a squirrel or to face a 3 AM alarm because their cat was acting up.
ADT alarm’s powerful sensors are pet-friendly with the ability to distinguish between pets and humans using infrared technology. However, at times, motion detectors won't be able to separate the two, triggering a false alarm if your pet walks by. Here’s what you can do to avoid this issue:
When your system was being installed, there is a chance that some sort of installation process was ignored. For example, sensor nodes might not be aligned properly causing the alarm to go off.
If you are inexperienced with installing your security devices, have an experienced technician come in and do it. Getting it done the right way is incredibly important.
The majority of sensors, alarms, and cameras in your ADT home security system are wireless. This is for the convenience and ease of installation in case you want to move them later. These battery-powered installations are good for several months on a single charge. However, as the battery begins to deplete, functionality is impaired.
Make it a point to regularly check the battery levels for your equipment. When the batteries get low, the devices may start malfunctioning.
Over time, your equipment might begin to give off different errors causing the alarm to misfire. Solve this by resetting your security system.
When your ADT equipment begins malfunctioning, your ADT system will alert you. However, if it doesn’t, then you need to find the ones that are acting up. This is made possible by bypassing all faulty sensors and ADT zones individually. In order to manually do this, here is what you need to do:
Do this for all of your security zones, find the faulty sensor, and work accordingly from there.
ADT has worked tirelessly to ensure that there are as few false alarms as physically possible. To help alleviate customer concerns with false alarm issues, here is what ADT has been doing:
ADT has a proactive approach when it comes to protecting its customer’s homes. This is done by:
ADT employs the use of the SMART Monitoring platform (System Monitoring and Response Technology) to enhance and refine the triggers on sounded alarms within ADT. SMART stands for System Monitoring And Response Technology. Using this technology, the ADT SMART Monitoring security system proactively studies different alarm signals and highlights any possible false alarms. If something of this sort arises, ADT is immediately notified in an effort to weed out any errors.
When the ADT alarm goes off, the Alarm Messenger sends a text message to users and their emergency contacts. This message contains a link to a portal. Customers can open it, check their alarm information, and cancel or call the police—as per the urgency of the matter.
Here is a small list of some of the technologies in consideration by ADT to cut down on the frequency of false alarms
To make life simpler for customers, ADT provides various resources for customers to better understand their technology. Their guides have information regarding how to install the system, train authorized users, secure doors and windows, maintain the system, and more. Sift through these different guides to get a better understanding of your security system. Get as much value out of the service as possible.
Finally, here is what customers can do to prevent their ADT security system from sounding a false alarm.
Since ADT is the pioneer of all modern security services, there has been a lot of novelty in the brand itself. However, there are multiple reasons why choosing the ADT security service can be a win for you. Of course, if you are an ADT user, you already know all of the perks that come with the service.
These are just some of the features and perks that ADT has to offer its users. Pricing for ADT packages starts at $28.99 per month but varies quite a bit especially if you go for a customized package. For more information on ADT security services or plans, please call our expert ADT customer service at 844-343-1168.
ADT is not just one of the oldest security services in the U.S., but also one of the very best with state-of-the-art technology, innovative equipment, and a lot more. The best part of the ADT alarm system is how dynamic the service is, always improving, innovating, and doing what it does best: bringing top-quality security services to your doorstep.
In the unforeseen event that your ADT security system is malfunctioning, you need not worry. ADT has a variety of solutions that customers can implement themselves. If nothing works, you can reach out to ADT security customer service at 844-343-1168. Trained professionals at this number can answer all your questions regarding ADT products and services.
All ADT security service plans come with professional installation. So, you don’t have to worry about setting it up all on your own.
ADT alarm system comes in many pricing plans starting at $28.99 per month but you can choose any plan for your home. You can also customize and build a plan of your choosing. For more information, call now at 844-343-1168.