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Astound Broadband is a rather recent addition to the U.S. ISP industry—founded less than 5 years ago—it has continued to expand its footprint as a nationwide service provider via strategic acquisitions of regional providers. And Grande Communications, the Texas-exclusive ISP well known for its services in multiple cities across the state, is one of Astound Broadband companies—a sub-brand.
With its roots in Texas, Grande Communications has long ranked among the most popular options for consumer services in Austin, Corpus Christi, Lewisville, Missouri City, Midland, Odessa, San Antonio, San Marcos, Temple, and Waco. And it continues to deliver services with a focus on fulfilling the needs of the evolving digital lifestyle in Texan homes, albeit now as an Astound Broadband company—like its other partner sub-brands such as RCN and Wave.
Whether you’ve moved to one of the Grande service cities recently, or you’re a long-time Texas resident looking for reliable internet service providers for your home, this article will help you learn about Grande Internet offerings. Read on so you can assess current service plans and compare better when out to shop.
When purchasing an internet plan for your home, it is necessary to understand what the service gets you as far as features and perks. Price is definitely a deciding factor, but you must always look at the overall value for the money an internet plan gets you. So to start you off, here is a look at the key service features and some add-ons you can enjoy with Astound Broadband powered by Grande.
Grande delivers its internet service primarily via a hybrid Fiber-Coaxial network, and speeds max out at 1200 Mbps for downloads. Fiber-to-the-Home connections are also offered in select locations.
Grande offers multiple speed tiers, but its 600, 940, and 1000 Mbps plans are among the more popular among home users. While the 600 Mbps plan is good for watching Netflix, playing games, working, attending classes online, and live-streaming without disruptions, the 940 and 1000 speed tiers are perfect for ultra-connected homes, pro-level online game streams, and more. In fact, all standard activities are well supported by these plans, and then some.
Just make sure you know how many devices and users connect simultaneously in your home, and how bandwidth-extensive your activities are. If you have a fair estimate of that, you will be able to pick the right Grande Internet speed tier for yourself. But keep in mind offers may vary according to location. And so we recommend you check the availability of Grande offers at your address. For this, you can call 1-844-381-0817 anytime.
Grande Internet plans do not have a data cap. Therefore, you will not have to worry about exceeding the data limit and having to pay an overage fee or face throttled speeds. By industry norms, unlimited data is a $60-$90 value!
Grande does not bind customers by making them sign an annual contract. There is no early cancellation fee unless you subscribe to an offer with a minimum term commitment. While signing up for a promo Grande Internet deal, you can face a penalty charge if you cancel the service before the end of the promotional term.
Grande Internet plans and packages come with a 30-day money-back guarantee. This means you can check out the service for 30 days from service installation/activation a risk! If you find the service doesn’t meet your needs, you can cancel within the 30-day window. Astound Broadband will refund you the monthly service charge and any upfront installation fee if applicable.
Another perk of the service—Grande ensures U.S based local support is available to you 24/7. This way your service-related issues are dealt with by people who better understand what you are looking for. Plus your online security is all taken care of.
Grande offers you to rent a device that is a 2-in-1. You get a modem with a built-in router—one compact piece of equipment—which not only connects you to the Grande network but also gives you an in-home WiFi setup able to support multiple devices seamlessly. Work from home, stream HD video, download large files, and more.
Grande rents out the modem for a monthly rental fee of $14.49/mo. albeit the wireless router costs $13.99/mo. Astound does give you the option to skip the equipment fees altogether by bringing your own equipment—if it is compatible with Astound’s network.
For homes that are big in size, and require a signal booster or range extender for whole-home coverage, Grande offers you to add on the eero WiFi system—one base and beacon for $12.95/mo. This way you get a scalable Mesh network that delivers wall-to-wall coverage, and a fast and steady WiFi connection. If you want, you can include more eero beacons to your network for $5 per piece per month.
The eero Secure+ add-on provides exceptional online security tools, helping you protect devices on your network—detect viruses, block ads, filter content, shield your privacy, and manage your passwords. Plus you can manage and control your in-home Grande Internet network via the convenient eero app—check the network status, run speed tests, make user profiles, set up a guest network, etc.
Take a look at popular Grande Internet plans and pricing below:
| Grande Internet Plan | What you Get | Promo Price |
|---|---|---|
|
Power 600 |
|
$39.99/mo. 12-month pricing Equipment priced separately. Includes $10 discount w/ ebill & autopay. |
|
Power 940 |
|
$49.99/mo. 12-month pricing Equipment priced separately. Includes $10 discount w/ ebill & autopay. |
|
Power 1000 |
|
$59.99/mo. 12-month pricing Equipment priced separately. Includes $10 discount w/ ebill & autopay. |
If you need more than one service for your home, you can draw more value from your Grande Internet subscription with a bundle. Grande Communications cable and Internet bundles come with an appealing price tag. Plus, Grande Cable has all you would want to run your in-home entertainment—whether you’re big on TV or prefer to stick to essentials, the extensive Grande channel lineup covers a range of needs. In addition, the service includes access to on-demand content, TV Everywhere, and the option to customize your lineup with add-ons.
Also, if you run a home office or like to keep a backup for the cellular service at home, the Grande phone service is quite a bargain deal really when you include it in your Internet & TV bundle—especially so because it gives you unlimited nationwide talk time!
Here is a sneak peek into popular Grande bundles:
| Grande Bundle | What You Get | Promo Price |
|---|---|---|
|
Grande Power 600 + Basic TV |
|
$59.07/mo. 12-month pricing. Equipment priced separately. Includes $10 discount w/ ebill & autopay. |
|
Grande Power 600 + Preferred TV |
|
$113.69/mo. 12-month pricing Equipment priced separately. Includes $10 discount w/ ebill & autopay. |
|
Grande Power 940 + Preferred TV |
|
$123.69/mo. 12-month pricing Equipment priced separately. Includes $10 discount w/ ebill & autopay. |
|
Grande Power 940 + Preferred TV + Phone |
|
$137.19/mo. 12-month pricing Equipment priced separately. Includes $10 discount w/ ebill & autopay. |
Here’s a comparison of Grande Internet plans with competing offers:
| Internet Provider | Monthly Price Range | Download Speeds | |
|---|---|---|---|
|
Astound Broadband powered by Grande |
$39.99 - $59.99 (terms & conditions apply) |
600 – 1200 Mbps |
Unlimited |
|
Spectrum |
$50/mo. - $70/mo. |
500 – 1000 Mbps |
Unlimited |
|
(High-speed & Fiber) |
$55 - $180 (terms & conditions apply) |
25 – 5000 Mbps |
1 TB/Unlimited (depending on the plan) |
|
(high-speed & Fiber) |
$50 - $70 (terms & conditions apply) |
100 – 940 Mbps |
Unlimited |
According to the American Customer Satisfaction Index, grouped with multiple other service providers in the “All Others” category, Astound Grande rated 65 out of 100 in 2022. This score reflects a 5% improvement since last year. Furthermore, Grande offers a library of online resources to help troubleshoot minor hiccups. The guides and tutorials offered can help you find answers to any questions you may have regarding self-installation, parental controls, channel requests, etc.
It is evident that Grande Communications customer service puts customer convenience above all and is available to answer your queries and provide assistance round the clock. From live chat to in-store service, you can connect with Grande customer service via multiple channels.
Grande Internet plans stand out in the market based on affordable prices, fast speeds, and unlimited data—promo plans get you one of the best speed-to-cost ratios. But we recommend you ask around the neighborhood and shape your final decision based on an assessment of Grande offerings, plus what you hear from first-hand Grande Communications reviews.
If you’re still on the fence about Grande Communications internet service or need to determine offer availability in your area, call the Grande Communications phone number i.e. 1-844-381-0817 anytime.
Astound Broadband Powered by Grande is not a new service so to speak. Previously known as Grande Communications, the service has been exclusively available in Texas for a couple of decades. Most popular Grande internet plans offer download speeds in the range of 600 Mbps and 1200 Mbps. And you get unlimited data with each plan. If you are looking for great speeds at reasonable rates, Grande is a great option.
Grande Communications came under the umbrella of Astound Broadband earlier in 2022, as did some other well-reputed regional providers like Wave and RCN. Now referred to as Astound Broadband Powered by Grande, it is operated as a sub-brand in the Texan market.
Formerly known as Grande Communications, the company is now part of Astound Broadband and is operated as a regional sub-brand in the Texan market. Whereas, Astound Broadband is based in Princeton, New Jersey.
Grande Internet offers a maximum download speed of up to 1200 Mbps. To check availability call 1-844-381-0817.
Astound Broadband Grande primarily delivers its internet service via a hybrid Fiber-Coaxial network. Grande communications also provide a pure fiber internet connection in select locations. However, Grande Internet download speeds max out at 1200 Mbps even via its Fiber-backed Cable network.
Working closely with AT&T and DIRECTV over the years, Nathan has provided readers with insightful and informative content that allowed them to make informed choices for themselves. He has years of experience with content marketing, creating valuable content for internet users. He has worked for other major telecom service providers in the country, including Mediacom, Optimum, and Spectrum. His keen interest to stay atop all the provider news updates allows our readers to find quick and easy fixes for their internet, TV, and phone needs.