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24/7 Grande Communications Customer Service

Are you thinking about switching to Grande Services for your Texan home? Would you like to check if Grande Internet network covers your area? Do you want to see if you can get your hands on a hot promotional offer?

For Grande sales support call at this number at anytime!

1-844-381-0817

Grande is always working to ensure the delivery of seamless services. But if you do find yourself facing a service or equipment related problem, or you have a question about your Grande account & billing―efficient local customer support is just a call or a click away.

To choose how you want to contact Grande

Click Here

Grande gives its customers an always available library of online resources that can help you resolve minor hiccups on your own. Internet, TV, Phone, Account, Billing, Webmail―you will find a wealth of useful information ―including an exclusive Welcome Guide for new customers!

To check out Grande Support Center

Click Here
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Are You a New Grande Communications Customer?

Are you a new Grande customer? Did you just order services and are waiting for installation to be carried out? Check out the Grande Communications Welcome Guide to soak in all the information you need to start enjoying Grande Internet, TV, and digital home phone services.

Online Grande Communications Customer Service resources enable you to get started with things and go at your own pace in a systematic manner. Should you find the instructions confusing, or something still does not work for any reason, by all means, contact at the relevant Grande Communications phone number for around the clock help.

My Account

Learn how to manage your account or enjoy services on-the-go. You can access your Grande account from anywhere!

Billing FAQs

Check the FAQs for instant answers to your questions about billing for any Grande service that you may be subscribed to.

Webmail

Learn to make the best of your Grande Communications email accounts and popular webmail features.

Internet

Customer support materials for the internet help you with many aspects of the service―from self installing the modem to setting up Whole Home WiFi and more!

TV & TiVo®

Get to know the digital equipment you get with your Grande TV subscription―find answers to your questions about the TiVo setup―from parental controls to the voice remote.

Phone

Learn all about using the many useful features included with your phone service such as blocking spam calls. Check out international call rates, info on battery backup & more.

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Connect with Grande Customer Service Anyway You Want

Grande Phone Number

Want to know about Grande services in your Texan neighbourhood? Call at 1-844-381-0817 to speak to a sales representative of Grande.

Facing a concern regarding your Grande connection or account and billing? Find Grande Customer Support here.

Grande Live Chat

Are you working on your laptop or phone―and would rather start a chat with a customer service expert to get answers?

To start a live chat with a Grande expert and have your question answered and concern addressed―Click Here

Grande on Social Media

For avid users of social media platforms, you can check for the latest updates on services, company news ask questions, leave a comment, or voice any concerns―Grande has a presence on Twitter, Facebook and YouTube!

Experience Award-winning Customer Care with Astound powered by Grande

Call to Order NOW!
Phone icon 1-844-381-0817

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Winning Hearts around Texas with Grande Services

Grande Communications Networks is a go-to internet, cable TV, and digital home phone service provider for the residents of Texas. The people working at Grande are all locals, fully invested in the towns and cities, where they live and work. For every Grande employee, the customer is the focal point. Grande’s corporate policies are structured around that notion.

Wondering how Grande managed to become one of the top service providers in Texas? Allow us to give you a glimpse of the reasons why Grande Communications is chosen by Texans.

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30-Day Money-Back Guarantee

30-Day Money-Back Guarantee

Grande Communications stands confident about the services it delivers.

And, so you get a 30-day trial period―if you’re not fully satisfied for any reason, you’ll get your money back as long as you let Grande know within the 30-day time window.

Contract-Free Grande Services

Contract-Free Grande Services

Grande is all about earning loyal customers through excellent service. That is the reason you’ll never be forced to enter a contract.

You can cancel your services at any time you need to―without having to fear a financial penalty.

Award-winning Grande Customer Care

Award-winning Grande Customer Care

Grande is a 3-time recognized internet service provider in PCMag’s Annual Reader’s Choice Awards―in 2021 Grande ranked #1 in 5 categories including Customer Service―and surpassed many industry giants!

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Meet Us at a Nearby Grande Service Location

Austin, Texas

1100 E Howard Lane Building 6 Austin, TX 78753

Mon-Fri: 9:00AM - 6:00PM Sat-Sun: Closed

Corpus Christi, Texas

6441 Saratoga Boulevard Corpus Christi, TX, 78414

Mon-Fri: 9:00AM - 6:00PM
Sat-Sun: Closed

Lewisville, Texas

500 Tittle Road, Suite 400 Lewisville, TX, 75056

Mon-Fri: 9:00AM - 6:00PM
Sat-Sun: Closed

Missouri City, Texas

5777 Sienna Pkwy, Suite 200 Missouri City, TX 77459

Mon-Fri: 9:00AM - 6:00PM
Sat-Sun: Closed

Midland, Texas

3001 W Cuthbert Avenue Midland, TX, 79701

Mon-Wed: 9:00AM - 6:00PM
Thurs: 10:00AM - 6:00PM
Fri: 9:00AM - 6:00PM
Sat-Sun: Closed

Odessa, Texas

2401 E Interstate 20 Odessa, TX, 79766

Mon-Wed: 9:00AM - 6:00PM
Thurs: 10:00AM - 6:00PM
Fri: 9:00AM - 6:00PM
Sat-Sun: Closed

San Antonio, Texas

6480 N New Braunfels Avenue San Antonio, TX, 78209

Mon-Fri: 9:00AM - 6:00PM
Sat-Sun: Closed

San Marcos, Texas

401 Carlson Circle San Marcos. TX, 78666

Mon-Fri: 9:00AM - 6:00PM
Sat-Sun: Closed

Temple, Texas

7595 W U.S. Hwy 190 Belton, TX 76513

Mon-Fri: 9:00AM - 6:00PM
Sat-Sun: Closed

Waco, Texas

7200 Imperial Drive Waco, TX, 76712

Mon-Fri: 9:00AM - 6:00PM
Sat-Sun: Closed

Frequently Asked Questions

You can call at 1-844-381-0817 and a customer representative will determine Grande offer availability in your area as well as guide you to the best possible package for your home.

To check if there is an outage in your area you can call at 1-800-427-8686. Representatives are available to take your questions and concerns regarding the service. Online chat is also available here.

Yes. Grande strives to fulfil its pledges to the customer. You have Grande’s support available 24/7. And you can choose any channel to communicate―phone, live chat or social media platforms. Grande pledges to resolve the issue the first time and its award-winning customer care works to make that happen. For sales Grande sales representatives are available 24/7 to take your questions at 1-844-381-0817.

Grande Communications lets you pay your bill in a number of ways, so you can choose the most suitable mode.

  • Access your self-care account via the web and make a one-time payment or set up autopay.
  • Use the mobile app to sign into your account and pay your bill.
  • Make the payment through the Astound Broadband automated phone system.
  • Send the payment by mail at P.O. Box 679367, Dallas, TX 75267-9367
  • Make your payment in-person at a nearby retail store location.

Yes. Grande offers customer care 24/7. Whether it’s a service or billing related issue or you are interested in exploring Grande availability and offers in your area, representatives are available anytime. For information on service plans offered at your address call at 1-844-381-0817.

You can contact Grande via phone or initiate a live chat here by clicking on the bubble at the bottom right hand corner of the web page. And for sales you can call at 1-844-381-0817. You’ll find Grande experts ready to help.

For information and details of current offers from Grande, call at 1-844-381-0817. And if you are looking for assistance regarding service issues, account or billing, just click here, and pick a channel of communication that suits you the best.