Spectrum Customer Service

Call the Spectrum Phone Number

Número de Teléfono Español

What is Spectrum Customer Service Phone Number?

Charter Communications® merged with Time Warner Cable and Bright House Networks in 2016 to become the fastest-growing internet service provider in the US. The operations of the two acquired networks were thereafter united under the umbrella of Spectrum, a brand name used by Charter Communications to market consumer cable TV, internet, voice, and mobile services since 2014.

Spectrum strives hard to ensure the delivery of seamless services. However, in rare cases, when you stumble upon an issue or have a question, you can call the Spectrum number and trained professionals will promptly help you out. Make sure that you are calling the right number.

For Charter Spectrum™ or Spectrum Customer Support call this number:


Para el servicio al cliente de Spectrum en Español, llame al:


For Bright House Networks Customer Service call this number:


Para el servicio al cliente de Bright House en Español, llame al:


For Time Warner Cable (TWC) Customer Service call this number:


Para el servicio al cliente de Time Warner en Español llame al:


Servicio al Cliente de Spectrum

A separate Customer Service page is dedicated to the Spanish-speaking Spectrum subscribers. Spanish customers can easily visit Servicio al Cliente de Spectrum and find a resolution to issues they face. You can also call the dedicated Spectrum Spanish customer service line at 1-844-487-2710 and trained professionals will guide you in the language you are comfortable with.

The Highest Level of Spectrum Customer Care

When you choose an internet service provider you don’t want a company that installs the service and just vanishes away. You want a provider that offers you value-added services included in the price you pay to be online. Spectrum has accumulated incomparable experience in the industry and offers customers the most appealing incentives for being part of the fast-growing Spectrum Family—no less in terms of excellent customer care!

Spectrum Customer Service Phone Number

Call 1-888-267-6535 for Spectrum Customer Support

This Spectrum phone number is the resource to call for people who need any kind of help with Spectrum Internet®, Account & Billing, cable TV, Voice, and Home Security. Are you moving residence and would like to have your services transferred to a new address? Or would you like to take advantage of a promo price for new customers? This is the number to contact. Spectrum’s friendly representatives are ever ready to assist you.

Spectrum Customer Service Agent

Spectrum Internet® Customer Service

Call 1-888-267-6535 for help with Spectrum Internet® Customer Service

Have you been experiencing any issues related to your Spectrum Internet® connection? It’s rare but when you do experience an issue with the internet service, this Spectrum contact number is your best resource for a quick solution. For new customers, the staff can walk you through a step-by-step procedure to set up your home network. Existing Spectrum Internet® customers can resolve an issue with their router or modem, or bring attention to any other service-related problem. This Spectrum number is a life-saver when you want your internet to get back to its best shape, no matter what time of day or night it is.

Spectrum Internet Customer Service

Spectrum TV® Customer Service

Spectrum Cable TV Customer Service Number is 1-888-267-6535

Do you want to find out about the best Spectrum Cable TV® deals in your area? Are you considering switching from another cable provider to Spectrum? By calling this number you may be able to get Spectrum’s contract buyout offer of up to $500◊ (Offer Details) if you subscribe to Spectrum TV as part of a double play or triple play bundle. Additionally, Spectrum Cable Customer Service staff is well versed in channel lineups in your area, and can get you sweet deals on your favorite premium movie or sports channels. If you want information on Spectrum Pay-Per-View rates and events, ask away. Any issues with the TV service of existing Spectrum TV customers are handled on a priority basis by the Customer support department.

Spectrum TV Customer Service

Spectrum Voice® Customer Service

Talk to 1-888-267-6535 for Spectrum Voice® Support

Spectrum Voice® customers can call this Spectrum support number for help with home phone features. Can’t figure out how to use any of the over two dozen features that your phone is equipped with? Call this Customer Service number and a helpful Spectrum Voice expert will guide you on how to use the phone correctly. Besides this, you can learn how to set up voicemail, or block spam and robocalls. Spectrum Voice customers are usually interested in finding out the latest rates for international calling, which you can obtain on a call with Spectrum Voice Customer Service.

Around the Clock Phone Support

Spectrum New—Customer Service

Spectrum does not bind you with complex contracts, so you don’t need to worry about being held liable for walking out on the provider. You can easily switch at any time you want, just that Spectrum knows you wouldn’t want to.

What is even better is Spectrum can help you get rid of your old contract. If you are not satisfied with your existing internet service provider and want to switch, you will find Spectrum at your service to make the entire process easier. Spectrum will buy your old contract for up to $500◊ (Offer Details). So, you can easily make the switch instead of putting up with your current sub-par service just because you have to, and not because you want to.

As a new Spectrum customer, you also get to take advantage of the special deals and promotions, so you get to subscribe to quality Spectrum services at prices that are hard to beat.

If you have made up your mind or you have a few more questions that you need answered, you can call Spectrum Customer Service at 1-844-481-5997, and they will guide you regarding packages, availability and the subscription process.

Moving Spectrum Services

If you are moving to another place and want to take your trusty Spectrum services with you, don’t fret. You can deal with the movers while Spectrum takes care of your digital needs at your new address, so you don’t have a hard time adjusting.

All you need to do is call the Spectrum phone number i.e. 1-888-267-6535 and schedule the move. It is recommended you schedule the transfer of services two weeks before your relocation to avoid any last-minute hassle.

You may incur a small fee, however, this feature of Spectrum’s service allows you to focus on other important aspects of the relocation, and ensures your peace of mind, so it is totally worth it. You will be charged a transfer fee of $9.99.

In some cases, you may have to pay for the new installation as well, especially if you don’t transfer your services within 30 days of moving. You can avoid the installation fee if you opt for self-installation. But do call and make sure whether you are eligible for that or you would have to stay without access to Spectrum services for a few days before a professional can come to your new address and conduct the installation process. Spectrum Internet® customers have to pay a one-time WiFi activation fee, regardless.

Spectrum Business Customer Service Phone Number

Spectrum offers internet, TV, and phone services to businesses in 40+ states, and is renowned for its fast and reliable connectivity solutions.

Along with exceptional services that ensure smooth functioning of corporate operations, businesses get access to 24-hour Customer Support so your business doesn’t have to face any downtime and lose clientele. If you experience issues, you can reach out to the Spectrum Business Customer Service Phone number i.e. 1-888-267-6507. In case of an outage, you can check affected areas or call Spectrum and ask for an update.

You can also call this number if you are an entrepreneur looking to subscribe to exceptional Spectrum Business services, and check for Spectrum Business coverage . As for fiber services, call Spectrum phone number to find out if it is available in your area.

Watch How to Reach Spectrum

Other Customer Service Channels

Spectrum Customer Service is professionally managed to respond to customers quickly. Here are some other channels through which you can bring your problems to the attention of Spectrum Customer Care.

Spectrum Chat Customer Service

Go to the Spectrum website and click the bubble in the bottom right corner to start a chat with a Spectrum representative. You can explain what issue you’re facing or ask any question for an instant answer.

Spectrum Sales Customer Service

Call 1-855-243-8892 for Sales Support

Here is a Spectrum contact number to find out the latest offers. Get info on the latest promos, plans, and bundles available in your area. If you’re moving and want your services switched to your new address, the Spectrum Sales staff will get it done.

Spectrum Account Support

Call 1-800-892-4375 for Services & Account Support

Do you want a friendly Spectrum Customer Support person to make changes to your account instead of tinkering around on the Spectrum portal yourself? No problem! Spectrum has staff standing by to do just that for you. Change services, or any details of your account by calling this Charter Spectrum™ phone number.

Spectrum Online Customer Support

Spectrum’s Online Support Center is a comprehensive library of helpful content designed to let you take steps to resolve issues. It has both informative articles as well as step-by-step guides to help you achieve a particular task. Get support for Spectrum Internet®, account & billing, TV, and Voice.

Manage Spectrum Account

Spectrum’s Online Support Center lets you manage your account and services. On the home page, you get an account summary detailing the services you’re subscribed to. Billing information can be viewed and altered. TV services can be requested or canceled. Internet packages or plans can be subscribed or unsubscribed to. Voice international minutes can be requested. And, settings for managing your account can be changed.

Watch Spectrum TV® Anywhere

Out and about? Login here to start watching channels you are subscribed to no matter where you are! All you need is an internet connection. Use one of the hundreds of thousands of Spectrum WiFi hotspots in public areas across the country to enjoy live streaming of TV channels or to set your Spectrum DVR to record anything you’d like to watch when you get back to the comfort of your living room.

Spectrum sure cares for your needs and wants!

Spectrum Weather Outages

Call Spectrum Outage Number 1-833-267-6094

Spectrum’s storm center is the place to check out whether your services have been disrupted because of inclement weather conditions. Ask whether your services are down because of any weather event. You can also report a service outage due to bad weather. Get an approximate ETA on when to expect service restoration and set up a notification for when services do get restored.

Spectrum Twitter Customer Service

Twitter is a great way to connect with Spectrum Customer Service. You can also find out the latest offers from the provider. Follow Spectrum:

Spectrum Facebook Customer Service

The provider’s presence on Facebook is great for keeping track of the latest Spectrum offers, as well as the company’s activities across various states. Also, read what other Spectrum customers are saying. Like Spectrum on Facebook to get future updates.

Spectrum Remote Assistance

Let a Spectrum technician connect to your computer remotely. It’s a super quick way to have an expert attempt to fix any technical problem without having to wait for Spectrum staff to physically show up at your doorstep. Click to begin your Spectrum remote assistance request.

Spectrum Store Locations

Looking to do it the old-fashioned way? Spectrum has many stores across the country where you can speak to Spectrum staff and get your issues resolved, order new services, or alter your current services. Find out the nearest Spectrum Store location Spectrum Store Locator.

Before You Call Spectrum Customer Service

Are you about to call a Spectrum Customer Service Number? The staff member who will be assisting you will need some information before they can start the process to get your issue resolved. So keep the following with you before you call:

How Can I Pay My Spectrum Bill?

Spectrum goes the extra mile to ensure your convenience. With Spectrum, you don’t have to worry about a tedious bill-paying process. You can opt for a method from among a number of ways, and pay your bill!

Pay over the Phone

The easiest way is that you dial 1-888-267-6535 and pay your bill through your phone. You can make the payment via your checking or savings account or your MasterCard, Visa, American Express, or Discover credit cards. A debit card may also be used.

Pay via Spectrum.net

You can easily pay the bill through the Spectrum website. Just login to your Spectrum Account and navigate to the Make Payment option. Follow the prompts and complete your payment. You can either make a one-time payment or set up AutoPay.

Pay via the Spectrum App

If you have downloaded the My Spectrum App on your smartphone, sign in with your Spectrum credentials, navigate to the billing option, and then go to Make Payment. Follow the prompts and pay your dues.

Pay at the Spectrum Store

Spectrum has stores located across the country . Just pay a visit to your nearest store and make your payment. Spectrum stores accept payment in cash, via money order, debit card, MasterCard, Visa, American Express, or Discover credit cards, as well as checking or savings accounts.

Pay by Mail

You can also mail your payment to Spectrum. The mailing address is printed on your billing statement. Go to Spectrum.net and sign in to your account. You will find this information in the billing section. Just put your check or money order in an envelope along with your remittance statement. Remember, don’t mail in cash.

Check out the detailed guide for paying the Charter Spectrum™ bill .

Spectrum Internet® Customer Service Ensures Minimum Downtime

With speeds ranging from 200 Mbps to 940 Mbps, Spectrum Internet® takes good care of your connectivity needs. Each Spectrum Internet plan comes packed with a plethora of benefits that ensure you get the maximum value out of your service. Top-notch wall-to-wall in-home WiFi, a free internet security suite & modem, and unlimited data—plus a robust customer service that is easily reachable and dedicated to solving your issues promptly.

Enquire about Availability, Deals, and Installation

Spectrum makes sure its staff is highly trained and well-equipped to help you out with any issues and able to answer any questions you may have. Regardless of the medium, you use to approach Spectrum, you can rest assure you will be provided with reliable solutions.

If you are a new customer, you can reach out to Spectrum and ask about Spectrum availability in your area, ongoing Spectrum promotions and deals, the installation process, and the fees you may incur.

Existing customers can resolve most of their concerns through this link . However, if you are not satisfied, you can reach out to Spectrum and negotiate your plan, upgrade your service or schedule a move.

Get Instant Technical Support

In case you run into a problem with your hardware, or you have issues with self-installation, you can reach out to Spectrum Support at 1-855-423-0918. Just make sure you have your Spectrum account number and the last digits of your social security number on hand. A customer service representative will guide you about the process. In case your issue is not resolved over the phone, Spectrum will send a technician to your address to fix the problem.

If your internet is not working at all, there might be an outage. Click this link to see if the internet is down in your area. You can also call and report the issue.

Deal with Slow Internet Speeds

One thing among many that make Spectrum stand out is the super-fast consistent internet connectivity. However, if you feel your internet is acting slow, you can take the speed test to make sure you are getting the speed you pay for. Sometimes your internet can also act slowly because of obsolete equipment, malware in your device, or simply because you need more speed for your household needs.

You can call Spectrum Customer Service and they will tell you how to optimize your internet speed.

Contact Spectrum Support via Email

Spectrum also allows you to make multiple email accounts that you can use for various purposes including contacting Spectrum Customer Support. All you need to do is visit Spectrum.net, sign in to your account, navigate to the internet option, click “create email” and you are good to go!

Spectrum Services in Your Area

Charter Spectrum™ Customer Service is dedicated to solving your issues and questions related to Spectrum’s services. Find out more about what you’re getting other than exceptional Customer Service.

Spectrum Internet® for All Your Needs

We all need high-speed broadband, whether we want to stream a movie on a weekend evening or we want to do important work-related tasks online. Spectrum Internet service is one of America’s most popular—because of the high-quality infrastructure that delivers it, its actual performance versus advertised speeds, and the helpful and effective customer service. With a variety of plans and bundles for you to choose from, never fret over poor internet service again by subscribing to Spectrum Internet.

Spectrum Internet on Computer

Spectrum TV® for Mega Entertainment

The amazing channel lineup of Spectrum Cable is the best option for news, sports, music, series, movies and so much more. Enjoy a huge variety of genres on Spectrum Cable TV, along with a massive On-Demand library. Watch anywhere you want with a specialized app for remote viewing of live TV channels and On-Demand content. Set up parental locks on channels, manage your subscriptions, and a lot more on Spectrum TV online. The rates Spectrum charges are very reasonable for such an epic TV service.

Spectrum TV in HD

Spectrum Voice® Service for Unlimited Talk

The Spectrum Voice service is great for people who love to keep in touch with friends and family. Local and long-distance calling is free on Spectrum Voice, and the international calling rates are highly economical. You never lose touch with those who matter when you have Spectrum Voice. What’s more, the Spectrum home phone itself is a feature-packed device. With up to 28 calling and management features you’ll feel like you have a secretary at home.

Spectrum Voice Plans

Spectrum Bundles for Convenience and Value

Spectrum bundles are a great way to enjoy Double or Triple Play services and get your charges on a single, easy-to-understand bill. There are a couple of advantages to going for Spectrum bundles. You get two or three services for a lower price than they cost on a standalone basis. So, you instantly save when you go for a bundle. Other than that, your Spectrum TV®, Internet, and Voice services are supported by professional customer service which promptly addresses your concerns. You will be treated as a valuable customer and not made to wait for solutions.

Spectrum Bundles for All Devices

Spectrum Cable TV Customer Service Ensures No Break in Entertainment

Spectrum offers the ultimate entertainment packages designed for an entire range of consumer needs. You can either subscribe to the more basic Spectrum TV® SELECT package with 125+ channels, or you can go big on your entertainment and opt for the premium GOLD package with more than 200 channels. No matter which package you choose, one thing is certain that Spectrum Customer Service is available to you 24/7. They are there to ensure all the hardware functions smoothly and your entertainment regime does not encounter a break. Whether you are setting up the streaming on your app, DVR, or cable box, you can reach out to Spectrum and resolve any glitch.

Troubleshoot Common Issues

Spectrum hates to see you running into video and audio issues, as much as you do. That is why it is there 24/7. Whether you run into a blank screen, an error message or a fuzzy picture, all you have to do is dial the customer service number. Explain the issue, and they will guide you through the entire troubleshooting process. You wouldn’t have to deal with the ordeal all by yourself!

Get Guidance about Equipment

The Spectrum cable TV service comes with state-of-the-art equipment complemented by efficient Customer Service which is always there to ensure a seamless flow of entertainment.

Spectrum professionals are proactively at your disposal to guide you in regards to any issues or questions regarding the equipment. More often they will tend to guide you to re-fix wires, re-make connections, and reboot your cable box, as these simple steps often fix majority of common troubles. But in case that does not happen, they will tell you what else must be done.

You can also touch base with them for troubleshooting tips regarding the remote control, replacing, or returning equipment.

Learn How to Order Pay-Per-View

The best part about Spectrum is the flexibility in its offerings. So even if you are subscribing to the basic package, you don’t necessarily have to compromise on your entertainment. You can always order pay-per-view that allows you to watch premium content anytime, all within the budget.

You can easily order Pay-Per-View through your remote. If you have trouble figuring that out, you can contact Spectrum and they will do the needful. You can receive good guidance on how to order PPV through the Spectrum Remote, so you don’t have to get on the call each time.

Setup Spectrum TV® App

Spectrum TV App is the true definition of convenience. This complementary feature entertains you anytime and anywhere you want. No longer does your commute or that long wait in the queue have to be boring. You can catch up with your shows, kill the boredom, and save time as well!

All you need to do is create your credentials Spectrum.net, download the Spectrum TV App on your phone, and you are good to go! In case you get stuck, just dial in the Spectrum customer service phone number and you will be watching your favorite shows in no time.

Spectrum Voice® Customer Service Takes Care of Your Connection

What is better than a crystal clear home phone service that always keeps you in touch with your loved ones, and that too at reasonable rates? Spectrum Phone brings you incredible packages helping you bridge the distance between you and those you care for. Unlimited nationwide calling, affordable international rates, and some extraordinary digital features—Spectrum makes the entire experience of subscribing to a traditional phone totally worth it.

Get the Best International Calling Package

The Spectrum Voice® plan already comes with unlimited calling in the U.S., and to Canada, Mexico, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa (for Hawaii residents), Colombia and the Dominican Republic (for New York residents), and more. In case you have to get in touch with someone residing in areas not on the list, you can either subscribe to the unlimited plan for $5/mo. that allows you to make calls to 70 countries or you can use the pay per call option. Call Spectrum Customer Service and ask for the rates since each country has a different calling rate per minute. Or else visit Spectrum.net for the information.

Set up Your Voicemail

Spectrum Voicemail is one of the most useful features of Spectrum Voice® service. If you haven’t figured out how to set up the voicemail yet, you can visit relevant support pages, and perhaps figure it out yourself. In case you need more assistance, you can dial Spectrum Customer Service number and they will walk you through the entire process.

Troubleshoot Equipment Issues

What use is a phone if it doesn’t function smoothly when you want it to? Thanks to Spectrum’s super-friendly customer service agents you can resolve your issues promptly. Contact them in case your Spectrum Voice® modem is not working or even if you want to return the equipment for some reason.

Do you know Spectrum also offers battery backup so you are not left stranded in case of an emergency? If you haven’t bought yours yet, you can call and order now.

Get the Best of Digital Features

Spectrum Voice® digital features are what make the service exceptional. However, they are of no use if you don’t know how to utilize them to the fullest. You can get in touch with a Spectrum customer service representative and understand how all the features work. Enquire about how to set up caller ID on your TV. Or how to use Call Guard to block unwanted calls.

Spectrum Self Help Resource Library

Didn’t Find the Right Spectrum Phone Number

Functions Phone Numbers
General & Customer Support 1-888-267-6535
Billing Enquiry 1-833-267-6094
Spectrum Sales 1-888-267-6507
For new and moving customers 1-844-481-5997
Spectrum Spanish Customer Service 1-844-487-2710
Spectrum Sales Spanish 1-844-527-5635

Last Updated: June 11, 2021

Spectrum Frequently Asked Questions (FAQs)

Yes, due to business mergers Brighthouse is now part of Spectrum.
There is a one-time $9.99 WiFi Activation Fee (in addition to the installation fee). If you are using your own wireless router, there is no extra monthly charge for WiFi on Spectrum, but if you are using Spectrum provided wireless gateway or router, you pay a low fee of $5/month.

Charter Communications, Charter Spectrum, Charter Spectrum TV, Charter Spectrum TV Select, Charter Spectrum TV Silver, Charter Spectrum TV Gold, Charter Spectrum Internet, Charter Spectrum Internet Ultra 100, Charter Spectrum Voice, Charter Spectrum Double Play, & Charter Spectrum Triple Play are trademarks or registered trademarks of Charter Communications.

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