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Xtream powered by Mediacom is one of the Internet Service Providers (ISPs) that give you speeds up to 1000 Mbps. However, in case you experience distorted pictures or buffering on video streams, you can enhance the speeds with easy steps.

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Run a Speed Test

Just to be sure, run a speed test with your Xtream Internet to know if you’re experiencing issues with the speed. Head on over to our speed test tool and hit go. You will find out if you are getting roughly the same upload and download speed as advertised.

Reasons for Mediacom's Internet Slowing Down

If the speed test reveals slow Xtream Internet speeds, there could be various reasons why it may be compromised, including:

  • Maintenance and service outages
  • Network congestion
  • Weak WiFi due to signal obstruction
  • Background data consumption
  • Outdated hardware/equipment
  • Pending firmware updates
  • Router placement
  • Worn out or loose wires

Identifying Xtream Powered by Mediacom Internet Speed Issues

Figuring out what is impacting your Xtream Internet speed is simple. Here is a quick checklist to tell if the reason for compromised connectivity is your home network or the provider.

Provider Issue

  • Abrupt disconnection even when the WiFi signal is strong.
  • Speed impacted during peak hours of use.
  • Speed test indicates a lower internet speed than your subscribed plan offers.
  • A uniform drop in speed across all devices.

Home Network Issue

  • Ethernet connections work alright while wireless device connectivity suffers.
  • Internet speed drops when multiple users in a home connect.
  • Specific devices face constant lags.

If the fault lies with your provider, you can call Mediacom Customer Service, and they will help you troubleshoot. However, if it is a home network issue, then there are a few simple steps you can follow to improve your internet speed.

Tips to Boost Xtream Powered by Mediacom Internet Speed

There are some fundamental steps to getting your speed back up. Here is a proposed line of action.

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1. Restart or Reset Your Modem

If you are facing a speed slower than anticipated, the easiest tip to counter that is to restart your device. Mostly, glitches are the problem; restarting your device may wipe these away. All you have to do is turn your device off, wait for ten seconds, and then turn it back on.

Re-establishing the connection may take a few minutes. If you are still not getting the desired speed, you can head over to your browser and load this page to reset your modem. Some modems also have the option of manual reset.

The reset button is placed inside a small jack. Insert a pin in this jack and hold it down until the lights turn off and then back on again (after 10-30 seconds).

2. Check for Outages

Your internet malfunction may be due to a planned or unplanned outage from your Internet Service Provider (ISP). Often, they plan the outage to coincide with a maintenance activity. You can check for an outage on Mediacom DownDetector.

3. Minimize Local Network Congestion

Sometimes, people purchase their plans without factoring in the bandwidth. The network becomes overcrowded with too many data packets traveling through it at the same time. This is called under-subscribing or signal congestion; it often happens when a user increases their internet usage. The simple solution to this problem is to upgrade your plan.

If you cannot increase your bandwidth right now because of budgetary constraints or any other reason, try to schedule your internet usage. For example, you can get the data-intensive activities out of the way before peak hours.

4. Improve Your WiFi Signal

Sometimes your internet speed may be bogged down because of a sub-optimal or compromised WiFi network. The easiest ways to maximize Xtream Internet speed in this case are as follows:

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  • Eliminate the obstructions near your router for a smooth-traveling signal. Avoid hiding it away in a place like a cramped closet or your basement.
  • Metal, stone, tile, concrete, and water obstruct signals. Ensure your router is not separated from your devices with one of these materials like under a metal table or behind a fish tank.
  • Invest in a router with enough range to reach all your devices.
  • Your router may be facing signal interference with other devices that emit electromagnetic signals like microwaves, garage door openers, and baby monitors. Keep your signal pathway clear of such devices.
  • Check to see if your Xtream Home WiFi network is overloaded with too many connected devices. If this is the case, you may need to remove some of the devices or close data-heavy programs running in the background of your devices.
  • If the issue persists, consider using long-range routers and WiFi extenders.

Ideally, you need the signal meter on your devices to have three or more bars to function optimally. If it is less than that, consider going through the above steps.

5. Upgrade Your Equipment

WiFi device protocols have undergone dramatic developments in the past five years. If you find yourself restarting your router every couple of weeks, you may need to rent or purchase a new one. An outdated router messes up your connection quality because it is designed to withstand only a couple of connected devices at a time.

Chances are that the number of people using your router or connected devices has increased over the years. Investing in a WiFi 6 router that is great for signal range and data speed is a good idea. You can take a look at recommended Mediacom-compatible modems to experience optimum internet speeds.

6. Upgrade Old Devices

Sometimes, you may notice that you are facing connectivity issues while accessing the internet through a specific device like your smartphone or PC. In that case, the fault may lie with the connected device itself. If other devices get normal speed and one specific device lags, then it may be time to upgrade it.

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7. Update Your Firmware and Drivers

An outdated router can keep transmitting suboptimal signals. To find pending router updates, simply connect your device to the router and check for network updates.

Installing all pending updates will improve your device’s functionality and security.

8. Enable Quality of Service

Advanced routers have features, such as Quality of Service (QoS) and Airtime Fairness (AF). These features allow you to prioritize speeds for your desired tasks and devices. With this, you can:

  • Allocate desired speed and bandwidth to specific tasks.
  • Minimize deadlocks where one process consumes the entirety of the available resources.

Airtime Fairness is usually enabled on the connection from the provider’s end. You can find QoS’s settings by accessing the router.

Contacting Xtream Customer Service

You can contact Xtream customer service to find out if there’s an outage in your area. In addition, you can also request a technical team to check your equipment or connection cable that may be causing internet disruptions.

FAQs

Xtream powered by Mediacom offers internet plans with speeds including 250 Mbps, 500 Mbps, and 1000 Mbps.

Xtream powered by Mediacom offers mobile broadband internet services. They offer their services over 4G LTE and 5G mobile broadband networks.

Xtream powered by Mediacom delivers its internet service through both coaxial cable and fiber networks.

Working closely with AT&T and DIRECTV over the years, Nathan has provided readers with insightful and informative content that allowed them to make informed choices for themselves. He has years of experience with content marketing, creating valuable content for internet users. He has worked for other major telecom service providers in the country, including Mediacom, Optimum, and Spectrum. His keen interest to stay atop all the provider news updates allows our readers to find quick and easy fixes for their internet, TV, and phone needs.

Nathan