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Mediacom customer service

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Xtream Powered by Mediacom Customer Service

Get Any Kind of Help in Any Way, Every Day!

  • Determine service availability in your area

  • Place an order for Mediacom services

  • Find out about channel lineups

  • Get installation appointments or find order status

  • Change your package

  • Subscribe to add-ons

  • Transfer services to a new address

  • Learn about bill payment

  • Get help with managing your account

  • Access technical user guides

  • Find current Mediacom network status

  • Get troubleshooting help for your Internet, cable TV or phone services

Looking for the Right Mediacom Phone Number?

Mediacom Phone Number for New & Existing Customers

Talk to a human and get help any time of the day for Xtream Internet, TV, and Home Phone services.

  • For general inquiries about Xtream services

  • To determine offer availability at your address

  • For pro recommendations on the right Xtream package for your home

  • For placing your purchase order, checking on installation appointment or order status

Mediacom Tech Support Number

Facing service issues with Xtream Internet, TV or phone? Or do you have an account or billing related concern? Or perhaps you are looking to order new equipment.

  • Get help with self-installation & advice on troubleshooting internet, TV or phone service issues

  • Find support for repair of existing equipment or order new

  • Check on repair request status or Mediacom network outage

  • Ask account & billing questions & share concerns

Contact Mediacom for Business Services

Business Services Phone Number

Mediacom Communications makes it convenient for new business subscribers to connect with Mediacom Customer Service for general inquiries, service availability, orders, and more!

For the best business offers available today, click here or speak to sales representatives at 888-298-6080 and request a quote.

Business Technical Support Phone Number

For 24/7 Mediacom Business tech support that helps get your internet, TV, and phone services up and running at the earliest, call the right Mediacom phone number any time, any day!

Small/Medium Business

Call Now: 833-889-0437

Fiber Enterprise Solutions

Call Now: 844-741-0293

Have Questions about Xtream Powered by Mediacom?

Before You Call Xtream Powered by Mediacom Customer Service

Make sure you tick applicable items on this checklist before you call Mediacom Customer Support―representatives will need the necessary information to start processing your request whether you are a new or an existing customer.

  • Your Mediacom account number to help identify your account or the phone number associated with your account

  • Your Social Security Number for verification

  • Answers to any security questions associated with your account

  • Billing & service addresses (if different) to help confirm service availability―and if moving, also the new address

  • Pen & paper to take quick notes

Mediacom customer service agent talking to customer

Other Ways to Contact Mediacom Customer Support

Text Molli for Instant Help

For ready help around the clock you can rely on Molli―Mediacom’s award-winning virtual assistant that uses advanced AI to deliver superior customer service.

Text your question to 66554, and get an instant answer. If Molli is unable to help she’ll put you through to a live representative.

MediacomConnect Mobile Care App

Make your life a little easier with a simple yet complete solution that puts all things Xtream in one place.

Check account balance, pay your bill, keep an eye on usage, access support resources, track any scheduled appointments, check for outages, and troubleshoot issues.

The Mediacom Answer Center for Xtream Services

A resourceful library of online self-help materials including articles, tutorials, installation guides, how-to videos & more.

Learn how to optimize your Xtream WiFi or discover guides & menus that talk about the TiVo user experience. Here you also find support for account & billing, and service related questions/concerns.

Call Mediacom Customer Support NOW!

Xtream Powered by Mediacom

Get Support in One Click

Looking to find the latest deals on Xtream Internet and TV bundles?

Want to upgrade to a higher speed? Explore your best options with us.

Do you need your Mediacom email login so you can explore its advanced features?

Find your way to the New Customer Welcome Guide so you can make the best of your Xtream services.

Get a New Connection from Xtream Powered by Mediacom

Quick Tips to Pay Your Mediacom Bill with Ease

Pay via the Pay Bill Service & set up a recurring payment

Enroll in autopay and make payment via credit/debit card or your checking/savings account

Pay your bill via the MediacomConnect Mobile App

Don’t forget―in order to pay your bill with the ultimate ease of a few clicks you must create an account first!

Frequently Asked Questions

Yes. Mediacom Communications is one of the top ten cable service providers in the U.S. with network coverage in 22 states. Its Xtream Internet service is delivered over an advanced network powered by Fiber, and is one of the best in the industry. To check for Mediacom services in your area call at 855-349-9315.

If you’re looking for high-speed Internet, Mediacom offers 100 Mbps for only $29.99*/mo. The 1 Gig Xtream Internet service is also one of the most affordable at $69.99*/mo. To check for Xtream Internet and other Mediacom services in your area call at 855-349-9315.

*for 1 yr. plus a $100 credit. Plus activation, installation, modem rental, & taxes also apply. Price includes $10/mo discount for autopay & paperless billing.

You can call at 855-349-9315 and find all about available Mediacom services and current offers at your address.

Mediacom Communications offers a 90-day Satisfaction Guarantee, which goes into effect from the day of installation of your services. If during the first 90 days, you are not satisfied with Mediacom service(s), you may cancel and get a refund against the monthly service charges. The one-time installation and activation fees, transactional TV or phone purchases, and data overage fees are non-refundable.

You will be required to contact Mediacom for cancellation of service(s). You can call them over the phone, or seek virtual assistance for a quick response.

If you are looking to check on service and offer availability at your address you can call the Mediacom phone number i.e. Call now 855-349-9315 and speak to a representative anytime.

Mediacom Communications makes it easy for you to pay your bill online. All you need is to register your account, and connect either via the MediacomConnect Mobile Care app or the web portal. And you can make a one-time payment or set up autopay.

Call at 855-349-9315 and speak to a representative anytime to check on deals for existing customers that may be available at your address.

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