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ADT Security: Customer Service Phone Numbers

Are you an existing ADT customer seeking technical support? Or are you looking to join the ADT Defender Family, but have a few questions to ask before you make the decision? You don’t have to drive to an ADT store near you. Or type in a lengthy email to ADT. Because ADT is just a call away when you need them!

Want to Explore ADT Services?

Speak to an ADT representative at 1-844-343-1168. They’ll be happy to check for ADT availability in your area, and answer all your questions about ADT security packages and services. Ask them for a free quote if that’s what you want.

Need Help with Account & Billing?

ADT encourages customers to make use of digital portals for account and billing related matters. But at the same time ADT customer support makes itself available for any questions you may want to ask. Call 1-800-246-9320 for inquires about your ADT account or billing.

Are You Looking for Tech Support?

Is it a trouble signal that is concerning you? Well, there is no need to panic. Most of the times these are caused by minor things such as poor battery status, a loose wire, or sensor that is out of alignment. If the online ADT Troubleshooting resources do not help fix the issue, call ADT for tech support at 1-800-587-4198.

ADT Customer Support: Self-Help Resources

While 24/7 support is available to subscribers via the ADT Customer Service phone number, for your convenient learning, ADT has built a resourceful library of self-help tools. You can tap into an information-rich portal and browse through frequently asked questions—about ADT account and billing, services and products, as well as troubleshooting equipment and devices. Useful video tutorials are also available to help explain how to make the best of your ADT security and smart controls.

Additionally, ADT Defender puts forth a number of portals to help subscribers access support at anytime—you can tap into help via the web or mobile apps—depending on your ADT security package.

ADT Customer Support Portals


The MyADT mobile app puts the control of your ADT account & services within your access at all times from anywhere.

You can make ADT bill payments, view your bill and manage your EasyPay account if enrolled.

Get quick access to the ADT Help Center.

And, run system tests, update emergency contacts, manage verbal passwords, and service appointments as well as get insurance certificates.

Login here.

ADT Pulse®

Manage your ADT Pulse home automation system via your smartphone—manage & modify your smart home security system settings virtually.

Get access to a core set of remote monitoring and security system functions.

Arm or disarm the system, view device status and control smart devices connected to Pulse. You can also view images and video from your cameras.

Login here.

ADT Control

With the ADT Control app, you are in charge of your ADT Command platform even when on-the-go.

Get quick access to your smart security and home automation devices with zero physical boundaries.

Arm or disarm the system, watch live video, control your smart locks, lights and control your in-home “climate”.

The ADT Control puts all of that and more at your fingertips.

Login here.

ADT Identity Theft Protection

Want ready access to tools that protect you from identity threat? With ADT Identity Theft Protection you get just that!

ADT scours the dark web and does more, so that you can rest assure your personal and financial information is not compromised.

With the ADT My Digital Security account portal you get instant alerts and quick access to fraud resolution assistance. A single platform allows you to manage all your activity.

Login here.

ADT Defender Billing: Getting to Know the Basics

You don’t have to call an ADT customer support representative to sort out your billing concerns. ADT Defender lets you keep track of your ADT service bills online via MyADT. But, before you create your account and start paying your bills via the MyADT app, here are a few things that’d be good to know beforehand.

Read Your ADT Bill

Download this PDF to get a step-by-step introduction to each clause on your ADT bill.

You will find a simple explanation to everything you typically see on your ADT bill Statement of Service, Account Summary, Account Details & Services, and more.

ADT Bill Mailing Address

ADT has more than one payment location. Make sure you send the payment to the correct address. You can find the pertinent mailing address on the “Mail Payment To” tag on the payment stub at the bottom of the page. If you are viewing your statement online via the MyADT account, go to My Account and navigate to Statements in the left-hand side menu.

EasyPay & Paperless Billing

Make ADT bill payment online via EasyPay. Enroll in EasyPay and setup payments to be deducted automatically via your bank or credit/debit cards every month.

You can setup EasyPay and paperless billing via your MyADT account. For EasyPay select the option on the overview page and follow the prompts. For paperless billing, select this option in the Billing Statements of your email preferences.

Payment Processing Time

Online payments are posted to your account within 15 minutes. As for mail-in payments, the processing time is anywhere between 7 and 10 business days.

If the payment sent by snail mail goes to the wrong address, it can result in a delay in processing. Meaning there can be an overdue balance on your account.


ADT Customer Service Hours

Seeking technical help? Need to get in touch with a professional? Or do you have basic inquiries to make? ADT customer support window is available 24/7. Call at 1-844-343-1168 anytime. An ADT customer support representative will be available to take your questions or concerns.


ADT Security Services: Availability by State

“I have browsed the ADT security packages but is ADT near me?” Is this the question you have?

Well, ADT Defender brings smart security solutions and much more to Americans in 40+ states inclusive of Puerto Rico. Whether a bustling metropolitan is your home or you prefer to live in the suburbs, ADT security packages will find their way to you.

  • Alabama
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Delaware
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • Ohio
  • Oklahoma
  • Oregon
  • Pennsylvania
  • Rhode Island
  • South Carolina
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • Washington, DC
  • West Virginia
  • Wisconsin

Frequently Asked Questions

What is the ADT customer service phone number?
Can I connect with official ADT social media platforms?
How can I cancel my ADT service?
I am moving, can I relocate my ADT services?
How can I check my ADT account information?
Where can I download the ADT Pulse Android and iOS app?