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Optimum Customer Service Numbers

Find the Assistance You Need!

Optimum Customer Service

Optimum believes in backing its services with easy to reach support. The provider knows active customer service builds and sustains relationship with customers. Optimum customer service staff is well trained to assist you with a variety of questions and concerns.

Are you having trouble with setting up your Optimum equipment? Or do you need professional tech assistance because your DIY effort did not work? Do you need a Optimum expert to advise you about the package that fits your needs? Or is there a new internet plan that you are looking for? Is it that you are looking for help with your account and billing information? Or you want to know the status of your order?

For all these questions and more, call at the Optimum customer service number i.e. 1-844-520-8978. And talk to a Optimum customer service professional, who will be glad to assist you.

Optimum Spanish Customer Service

Optimum does not forget its subscribers after they place an order. The provider offers a separate window of assistance to the Spanish-speaking among its customers. Spanish speaking subscribers can talk in the language that they are comfortable with. The Optimum customer service staff makes sure to provide help in an easy to understand manner.

So, is it a minor technical issue or a billing inquiry that you need to make? Or may be you are moving to another address and want to transfer Optimum services. Call the Optimum phone number i.e. 1-844-527-5633 and speak to a Optimum customer service representative in Spanish. Get easy to follow guidance in your own language.

With Optimum Internet Customer Service

Help is Only a Chat Away!

The Optimum customer service number is not the only channel available to you. The provider understands different people may have different ways of doing things at different times. So, if you are not in the mood of dialing the Optimum phone number you don’t have to. You can always chat Live.

Optimum customer support team is knowledgeable about Optimum services and products. And, they are willing to help you anytime you need support. So ask questions and share concerns from A to Z, at any time on any day. The Optimum internet customer service staff is there to help you find solutions!

Get Information about Optimum Internet

Are you looking to subscribe to Optimum internet service? Do you have questions about a deal that you saw online? Would you like advice about what speed may be good for your needs?

Well, you don’t need to tax yourself over these questions. Start a Live Chat with Optimum internet customer service and get expert advice.

Make an Inquiry about Technical Issues

Facing trouble with your Optimum internet equipment? Don’t know how to set up the many pieces of equipment that just arrived? Or your DIY effort has not been able to solve the problem with a weak Wi-Fi connection?

Whatever the situation, Optimum internet customer service can help. All you need to do is make a few clicks and a couple of taps on your smartphone. Connect to Optimum Live Chat and share the problem. Optimum customer support representatives are there 24/7/365 to lead you to the best solution.

Need Help with Setting up Your Optimum Email?

Optimum email is a useful feature of the Optimum internet service. You can use third party email clients like Outlook and Mac Mail to access your account. Or just sign in to Email at You can stay connected via your iOS or Android mobile device as well.

Optimum email is easy to set up. You will find the information you need online. But, if for some reason you are stuck at a point and don’t know what to do, just start a Live Chat. Optimum customer service representatives will be happy to solve the problem.

Optimum Customer Service Extends the Scope

You Can Also Get Help in These Ways

Optimum Social Media Handles

Your neighborhood internet service provider Optimum is also present on social media platforms. Do you often connect via social media venues like Twitter and Facebook? If so, you can get a timely response from a Optimum expert or technician on these platforms. And, you can also find out about service and product updates.

All you need to do is visit the Optimum account on Facebook or Twitter. Read about what is new from Optimum or send a message to the Optimum team. You don’t have to be an existing subscriber to get in touch with the Optimum Customer Support staff via these social media handles.

Optimum Support App

The Optimum Support App is a useful portal that lets you take care of your Optimum service related matters. You can access your Optimum account with ease wherever you are. Have questions about your billing? View your billing history as well as manage payments via the app. Need to know where the Optimum store is in your area? Let the Support app find the Optimum store location near you. Moreover, you can manage service appointments, as well as contact the provider and give feedback through the Support app.

Download the app free of cost from Google Play or the App Store.

Visit the Optimum Store Nearby

You have many solid ways to get in touch with Optimum. Contacting the Optimum customer service number or chatting with a professional Optimum customer support representative via Live Chat or interacting via the Support App – all these options are on the menu. Yet in-person consultation tops the list in terms of maximum customer satisfaction.

So, if you feel your questions and concerns require a face-to-face meeting with a Optimum representative, find a store location near you. Optimum saves you from the trouble of typing in ‘Optimum stores near me’ on the Google search console. How so? With its official Optimum store finder!

Make a visit. The Optimum customer support staff will not dispoint you.

This is How You Can Pay Your Optimum Bill

There are different ways to pay your Optimum bill. For the old-school bill payer who prefers to pay in person or by mail to the tech savvy customer who prefers paying online or via phone – there is a method of paying the bill to suits everyone’s preferences.

Optimum High-Speed Internet

Pay Online

The most convenient option to pay your Optimum bill is to do it online. It’s the quickest route and it’s effortless. You can make your payment no matter where you are. Just head to your Optimum account, and choose to make a one-time payment via your credit/debit card or checking account.

You can also set up EZ Pay and allow your bill amount to be charged to you automatically every month. This particularly helps if you are likely to forget making the payment on time.

Optimum High-Speed Internet

Pay over the Phone

You can make your Optimum bill payment via phone as well. Call the Optimum phone number i.e. 1-888-822-5151 to reach the automated phone system. Follow the prompts and make your payment. It is simple, and you can use your credit/debit card to do so.

Alternatively, you can call the Optimum phone number listed on your billing statement. And speak to a representative to make the payment. There is a service charge of $10 for Representative Assisted Payment. Just make sure to call between 8am and 8pm local time.

Optimum High-Speed Internet

Pay in Store

Official Optimum stores are easily accessible in the regions the provider serves. You can check on the Optimum store locator to find a Optimum store near you. Visit during business hours if you wish to hand over your payment to a Optimum representative. During non-business hours, you can use the drop box available at many locations. However, drop box payments can take up to 3 days to process.

Optimum High-Speed Internet

Pay by Mail

Paying via mail is still possible. Optimum understands how some subscribers will always prefer sending their monthly dues via regular mail. It is a convenient and secure method of bill payment. You can either send in a check or money order, made payable to Optimum.

If you have the payment stub, mail you payment along with the stub to the “remit to” address you see on the bill. But, if you cannot place the stub, mail it to:


P.O. Box 70340

Philadelphia, PA 19176-0340

And, if you want the payment to be received in time to avoid a late payment, you can mail to the following overnight payment address:

Remitco/Deluxe – Optimum

P.O. Box 70340

400 White Clay Center Drive

Newark, DE 19711

In either case, you must include your name, address, account number and phone number along with the payment.

Optimum Customer Service Empowers You

Quick Help and Troubleshooting Tips

Network disruptions can be frustrating. Most of the times technical issues arise when you’re least expecting. If you are not tech savvy it may scare you, but fixing most technical malfunctions is no rocket science. Very often, you can fix them yourself without having to call the Optimum customer service number. Especially so, since Optimum provides plenty of information online to guide you.

Self-Help Online Resources from Optimum

The Optimum online help center is an excellent portal. Here you will find loads of information about Optimum Internet and TV as well as account and billing related matters.

Find out how to fix On Demand Error Codes, set up Parental Controls or program your Optimum remote. Get tips for troubleshooting internet problems or learn about what may be affecting the speed of your connection. You can also get answers about managing your account and billing at the Optimum Help Center.

In addition, Optimum offers you the convenience of video tutorials. If that works better for you for learning new things, click on the one that may solve your issue.

Quick Answers to Common Questions about Optimum

Change Your Account Password

If you don’t keep a password manager, chance is that you will forget your password. Optimum allows you to reset your password conveniently. You can reset your password here. In no time! And just in case you don’t remember your user name either, you can get help here .

Restart Your Optimum Modem & Router

Optimum understands how frustrating it gets when you disconnect from the internet. After all, if you’re streaming on Netflix or playing a competitive game with your friends online, that is the last thing you would want to happen. But, Optimum has a quick fix for it. An easy DIY exercise.

  • Unplug the power cable on your modem, wait for 30 seconds and plug it back in.
  • Unplug the power cable on your router, wait for 30 seconds and plug it back in.
  • Once done, your internet connection should be up and running. Check by opening a new browser window.
  • If the problem is not resolved, restart your computer or another device that is facing an issue. And repeat these steps.
  • If the problem persists, call Optimum Customer Service.

Restart Your Optimum Cable Box

Facing an issue with your Optimum cable TV service? If you have checked for an outage, and you have also made sure all cables and connections are in good shape, then before you call the Optimum Customer Service for help try restarting your Cable Box. Here is how:

  • Unplug the power cable connected to your cable box.
  • Wait for 30 seconds and plug the cable back in.
  • Your cable box will take 3-5 minutes to reset.
  • Once it resets, you can turn on the cable box and TV. There is high chance you will be able to watch your favorites without glitches.
  • If however, the service does not resume, by all means call Optimum Customer Service.

Looking to Explore Optimum Services?

So, are you convinced that Optimum takes care of its subscribers? Not in one way but many! The provider understands the post-sales service makes or breaks customer relations. That is why Optimum Customer Service is always within your reach. And well trained support staff is always available to bring you the solutions you need.

Subscribing to Optimum can be the beginning of an unusual experience. Quality services coupled with empathetic customer service. So, go ahead and explore what is on offer from Optimum. Find what you think is cut to fit your needs. And start a long-haul relationship with Optimum!

Subscribe to the Optimum Experience

Call Optimum Customer Service Phone Number NOW!

Frequently Asked Questions About Optimum

You can get Optimum Customer Service at the following numbers:

Optimum Customer Service: 1-844-520-8978.

Optimum Spanish Customer Service: 1-844-527-5633.

You can check for service outages in your area via the Optimum2GO app. When you are signed into your account either via the app or the web, you will find outage details under the My Services tab. You can also call the Optimum customer service number and get information.

Sign in to your Optimum account, use your credit/debit card or checking account to make a one-time payment. Or sign up with EZ Pay and set up auto payments.

Optimum customer support is available 24/7 via Live Chat. You can also call at 1-844-520-8978 anytime of the day. Spanish subscribers can contact at 1-844-527-5633.

Click here to find Optimum store locations near you.

Get in touch with a Optimum customer support representative at 1-844-520-8978. For services in Spanish, you may call 1-844-527-5633. Optimum representatives will direct you to the concerned personnel or department based on the problem you are facing.

You can reach out to a live Optimum customer support representative anytime at 1-844-520-8978.

Yes. Dial the Optimum phone number 1-888-822-5151 to make the bill payment. The automated system will prompt you to pay your bills in just a few steps at no service charge. You can also call the number listed on your bill between 8 am and 8 pm to make a payment. A $10 transaction fee is charged when you use this option.

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