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1-844-343-1171

EarthLink Customer Service

Here are the EarthLink Contact Numbers

EarthLink foundation was laid in 1994. And, the company aimed to offer user-friendl y dial-up internet service to the customers. With the passage of years, EarthLink has evolved parallel to advancement in networking technology. Today the EarthLink network can provide residential subscribers the fastest possible internet speeds. But, the company remains committed to making sure internet reaches subscribers as it was always meant to.

EarthLink makes internet easy to access and afford. And, from the time you subscribe to your after-sales experience, EarthLink customer support staff makes itself available with solutions you may need.

Are you facing a technical error in your internet connection? Do you require information regarding your monthly bill? Or do you have a question about additional services from EarthLink? You can dial a relevant EarthLink contact number. And, EarthLink professionals will make sure you get what you come looking for. Just make sure you dial the right EarthLink phone number depending on what kind of support you seek.

EarthLink Support Phone Numbers

Sales Support

Dial 1-844-343-1171 anytime of the day. EarthLink representatives will be glad to help you with your questions about plans, pricing and availability. Get help with choosing the right speed for your needs from EarthLink experts.

Residential Internet Tech Support

Dial 1-888-327-8454 to speak to an EarthLink professional if you are facing a problem with your internet connection. You can also share your problem via SMS Texting at 1-833-458-4360.

Real-time Help & Quick Solutions

EarthLink offers a real-time customer support option that can be accessed with ease. Click here to reach EarthLink Live Chat.

EarthLink provides 24/7 tech support via the Live Chat. This way you can access EarthLink anytime of the day. And, you can also keep doing other things as you chat. No need to abandon tasks as you sit on the call with EarthLink. All you have to do is initiate the session by typing in your question or request. And, let EarthLink take it from there.

Make Use of Online Self-Help Resources

EarthLink offers plenty of useful online self-help resources. Click here to visit the EarthLink Support Portal. From here, you can browse through the EarthLink knowledge base. And, you can also chat with EarthLink Support if need be.

EarthLink has built a comprehensive database with articles related to the EarthLink internet service, email, account maintenance & billing, add-on services, and more. So, if you are a DIY lover, you are bound to feel empowered.

Troubleshoot your internet connection, or learn how to power cycle your EarthLink modem. Learn how to set up your Email program or set up Windows Live Mail. Get help with understanding your EarthLink billing statement or make a payment. You can also get help with the EarthLink security tools and online backup service here.

EarthLink Customer Service

EarthLink Wants to Know What You Have to Say

EarthLink is eager to gather feedback from customers. If you have an idea that may help improve EarthLink products and services, EarthLink wants you to share it. That is what helps EarthLink move forward with a customer-centric approach. And, build its offerings to deliver the most value. Click here and send EarthLink your comments.

Ensures Smooth Sailing for Businesses

A good and robust internet connection is the backbone of every business. And, key to its success in today’s digital market. EarthLink with its fiber powered HyperLink™ Business internet service is helping countless small businesses stay ahead of their competitors.

HyperLink™ uses the industry’s most favored fiber-optic tech to deliver speeds up to 1,000 Mbps. And, when an enterprise faces a technically challenging occurrence, EarthLink provides quick assistance. With a single aim. Which is to ensure minimum operational downtime. To help your business function at optimal levels, keep note of the following EarthLink support phone numbers.

EarthLink Web Hosting Support

Need assistance with Web Hosting service from EarthLink? Looking to get help with your EarthLink Web Hosting account? Or do you have a question about managing email accounts?

Contact EarthLink at 1-800-955-0186. EarthLink support staff is available Monday-Friday 9am-6pm (ET).

Or Chat Live from 9am-9pm (ET) on weekdays & from 10am-7pm (ET) on weekends. Tech Support over Live Chat is available 24/7.

EarthLink HyperLink™ Business Internet & Digital Marketing Support

Is it an issue with your HyperLink™ connection that is frustrating you? Or you have a question regarding Digital Marketing services from EarthLink?

Contact EarthLink at 1-844-356-5249. EarthLink support staff is available Monday-Friday 9am-6pm ET.

If you are facing a pressing problem get real-time Tech Support over Live Chat around the clock.

Pick the Speed You Need & Let EarthLink Internet Do the Rest

1-844-343-1171

EarthLink Internet Customer Service

EarthLink Ensures Minimum Interruption

EarthLink offers you way more than just unlimited high-speed internet. It offers you customer service which makes your relationship with EarthLink all the more worthwhile. So, whenever you dial the number for EarthLink internet customer service, these factors play a role in getting you ready help:

Sales Professionals with the Latest on EarthLink Internet Deals

You can read through the information on EarthLink Services and browse through EarthLink high-speed internet plans at your leisure. And, your ZIP code can help you narrow down offers that are available at your address.

But, EarthLink has sales professionals available to advise and help you with choosing a plan and placing an order if you want. Sometimes, speaking to EarthLink professionals can bag you a great bargain. Because they have the latest information about all available deals at any given address. Plus they can give you valuable information about the installation process. Even if you want to upgrade your plan talking to an EarthLink pro can land you with 100% reliable information.

Highly Trained Tech Support Staff

EarthLink has a team of support professionals who are trained in all that you may need help with when you face a technical problem. A connection outage, difficulty with self-installation of your DSL connection, problems with EarthLink hardware, unexpected slow downs and more.

Get in touch with technical experts at EarthLink, and have your problem fixed quick. EarthLink Tech support staff can walk you through troubleshooting tips or visit your location if needed. Either way they’ll make sure all the right channels are explored to get you back online fast.

How to Pay Your EarthLink Bill?

Getting to Know the Essentials

EarthLink is all about delivering an effortless customer experience. Paying your monthly bills is not a pleasant task. EarthLink makes it possible for you to pay your dues without getting overwhelmed.

The “Billing Information” section you see when you log into your EarthLink account has everything you need. Here you can manage:

  • Your EarthLink bills and invoices
  • Pay outstanding balance, pay for service in advance, or set up recurring payments
  • View your billing history
  • Change payment or invoice method, and the billing address—mailing or email

EarthLink accepts payments made via credit cards as well as bank draft payments. But, if you must pay by check, you cannot change information from My Account. And, this is where you’d need to contact EarthLink customer support staff.

EarthLink understands for some old-school souls it is a more familiar process to pay their bill by postal mail. So you can mail in a check or money order to EarthLink for the due amount at the address below. Just don’t forget to write your account number on the memo line.

EarthLink Inc.
P.O. Box 790216
St. Louis, MO 63179 - 0216

Frequently Asked Questions

To get in touch, you can call EarthLink Customer Service phone number i.e. 1-844-343-1171 for sales information. If you need tech support regarding your internet service start a Live chat session with an EarthLink virtual assistant. Or call at 1-888-327-8454.

To contact EarthLink by phone, just dial 1-844-343-1171 and you will be guided as necessary.

To cancel your EarthLink account, get in touch with an EarthLink customer representative at 1-888-327-8454. Or write to them and send your account closing request via postal mail to EarthLink Inc. at P.O. Box 790216, St. Louis, MO 63179 – 0216.

Yes, besides the DSL & Fiber connections, EarthLink offers a home phone service alongside DSL internet.

We've updated our privacy policy to comply with Europe's General Data Protection Regulation (GDPR), the EU-U.S. Privacy Shield, and the Swiss-U.S. Privacy Shield. View our HR Data Privacy Policy and Non-HR Data Privacy Policy to learn more about these changes.