Smithville Internet

Ensure Great Customer Service

Quite a few big names in the nationwide ISP industry serve Indiana, and compete for supremacy. But Smithville stands out in spite of being local and smaller. Started as a family business nearly a century ago, the company saw modest beginnings. Yet, its commitment to customers continued to strengthen over time. And, drove Smithville to continuously adapt its services and products. So that it synced in with fast evolving networking technologies. Today, Smithville is an award-winning tech company. And, is proud to have empowered the Hoosiers with state-of-the-art communication and data services.

The family-focused values that sit at the core of Smithville culture make it unique. The company involves itself in community projects in its service locations. Because it believes in investing in organizations and people it serves well beyond the borders of business.

All of that is what makes Smithville subscribers appreciate the quality of service they get. And, acknowledge the committed customer care they receive through the life of their experience.

Get the Speed You Pay For

In recent years, the broadband industry in the U.S. has been quick to utilize new networking protocols. And, quite a few cable and DSL service providers have optimized their networks to deliver fiber rich speeds. But, in most cases their fiber optic lines stop short of the subscriber location. Pure fiber optic internet connections are available only in select neighborhoods. While widely available broadband types get delivered via copper or coaxial cable lines in the “last mile”.

Smithville Fiber gets straight to your home. Meaning it is a Fiber to the Home (FTTH) connection. So, it gets you the speed you sign up for. Bandwidth and speed do not deteriorate in the “last mile”. Like it happens with hybrid networks, which use a mix of fiber optic lines with copper or coaxial. As a result, you are able to connect multiple devices, and still not suffer from poor performance.

Redefines Affordable Quality

Smithville is all about serving the community. Customer care and customer satisfaction sit at the heart of Smithville corporate values. That is why the provider exerts all effort to ensure delivery of quality service at affordable rates. The scale of Smithville network is smaller compared to its nationwide competitors in the Indiana market. But, the provider is very mindful of the cost factor. And, ensures services are always competitively priced.

Smithville offers its subscribers the chance to bundle services as well. Because this way you can benefit from discounted rates. Smithville internet and voice double plays are packed with value for money. You can get over $20 off on the voice service when you pair it with Smithville Internet. The offer is hard to pass. Because having a home phone backup for your cellular service is always a wise investment.

Serving the Underserved

Smithville is primarily a fiber broadband provider. But, the provider still puts its pre-existing copper network to the best use. And delivers a high-speed Copper internet service to multiple communities across Indiana. These are mostly service locations where Fiber to the Home connections are not yet possible due to lack of infrastructure.

Until fiber optic lines reach these neighborhoods, Smithville is committed to serving the Hoosiers with the best possible. So, it utilizes available tech to optimize data transfer speeds over copper lines. And you can get up to 50 Mbps fast download speeds. Upload speeds are typically 15%-20% of the download speeds. However, the speed you get is largely dependent on your distance from the provider hub.

Smithville Copper speeds may be slower relative to Fiber. But for limited to moderate usage, speeds as high as 50 Mbps are adequate. Your line is dedicated. And your bandwidth is not shared. So, you can reap the most advantage of Smithville hybrid Fiber-Copper network.