Already a WOW! customer and looking for help with your after-sales experience?
WOW! understands it can be a challenge to switch your home service provider. But the transition doesn’t have to be stressful. To make your big decision as easy and hassle-free as can be, WOW! customer support for sales comes to your rescue at the time you need it.
Whichever service you may be looking for―high-speed internet or home phone―trained professionals can share their insights and help you choose the package that fulfills your needs and meets your budget requirements.
Let us eliminate the hassle-factor for you.844-343-1373
WOW! commits to serving its customers―from the time you become part of the WOW! Family through the life of your relationship with us.
We understand how disturbing an experience it can be when you face a problem with the delivery of your service(s). This is why we ensure our skilled professionals are available 24/7 with the tech support you need.
You can call at the relevant WOW! phone number and speak to the support staff about connection issues, technical problems with the equipment, getting devices connected & more.
Our aim is to ensure a stress-free customer experience and minimum downtime.
WOW! offers subscribers a live online chat option. Visit this support page, and initiate your live interaction with WOW!
Here you can ask questions related to WOW! services, your account and billing, connection issues, technical problems, and more.
From 7 a.m. to 11:45 p.m. WOW! live chat is available to take your questions and concerns, and help you find a resolution as quickly as can be.
Do you spend a good part of the day on social media? Do you prefer to interact with brands via their social media handles?
Find all about the latest product and service updates, share your experience with fellow customers, ask questions, and voice any concerns you may have about WOW! services.
WOW! customer support portal is designed to provide help in a few clicks―when you need assistance, all you have to do is access the portal online and browse through the resourceful library of FAQs to find the information you’re looking for―here are the key categories covered on this portal.
This section covers general inquiries regarding account and billing, questions about autopay and paperless billing, email, WOW! taxes, charges and fees & more.
Here you’ll find information about speed & data, WiFi performance, equipment & installation, troubleshooting, and WOW! internet security.
Get answers about phone equipment & installation, international calling rates, Robocall blocking and Caller ID Alerts, E911, troubleshooting & more.
Stay updated with the Maintenance Advisory page on the portal―it is a great way of finding out the current status of service(s) in your area.
Be carefree with our Service Protection Plan.
The optional WOW! Service Protection Plan makes it a stress-free customer experience for you.
Add it on and let WOW! cover maintenance and repairs on the inside cables, and data & telephone wiring in your home that is used to provide WOW! services.
Technician visit fee is covered in many situations, depending on the nature of the issue.
This plan may not be available in all WOW! service areas, but its worth asking about and adding on when you call to place your order.
You can pay your bill online with maximum ease.
You can pay your WOW! service bill online in just a few taps―to get started all you need is to register your WOW! account online. Once you’ve your WOW! credentials, log into your online account and―
Online payments to WOW! are posted to your WOW! account immediately.