EarthLink is an American internet service provider founded in 1994. The company offers residential and business broadband connections in more than 30 states. And, also caters to digital marketing needs of small enterprises. California, New York and Texas enjoy the greatest network coverage from EarthLink.
The EarthLink internet service originally started out over 25 years ago. With an aim to make dialup internet access easy and affordable. The provider was one of the first to practice the concept of unlimited internet at a flat rate. From dialup coverage in 98 cities in its early years, EarthLink has grown to become one of the largest broadband service providers in America. Over 170 million people are able to access EarthLink DSL. And, about 25 million can enjoy the futuristic EarthLink Fiber. The company is fast upgrading its network infrastructure and expanding the reach of the fiber optic backbone. So that, more and more communities across its service states can come to benefit from the power of cutting-edge fiber optic internet.
EarthLink is one of the pioneers in the ISP industry. And, has remained true to its tradition. Even today EarthLink undertakes to bring internet within the reach of the underserved. And, even in this day and age, EarthLink does not believe in limiting access to the internet. Or making it so expensive that it would be not be accessible to the mass population.
EarthLink serves residential neighborhoods in its service locations with two types of internet connections. Fiber optic and DSL. And, in recent years EarthLink has introduced high-speed HyperLink™ internet to audiences in most service locations.
EarthLink HyperLink brings you a variety of speeds. And aims to take care of the deal-breaking dilemma that every internet user faces. Speeds that are too high or too low.
Depending on the infrastructure in your area, you can get pure fiber or Fiber-Copper hybrid speeds. These speed tiers are designed so that you are able to pick one which suits your needs—big or small.
EarthLink Internet Plan |
Max Speed*
(Download & Upload) |
EarthLink Pricing*
(for 12 months) |
---|---|---|
HyperLink 1000 | 1 Gbps ↑ | 1 Gbps ↓ | $99.95/mo. |
HyperLink 200 | 200 Mbps ↑ | 200 Mbps ↓ | $89.95/mo. |
HyperLink 100 | 100 Mbps ↑ | 100 Mbps ↓ | $79.95/mo. |
HyperLink 50 | 50 Mbps ↑ | 50 Mbps ↓ | $49.95/mo. |
From the time it set its foot in the ISP industry a quarter of a century ago, EarthLink has had a straightforward approach. Aimed at delivering total ease to the consumer. That is why when you choose a DSL or fiber-based internet connection from EarthLink, you get to make the most of it.
EarthLink does not like to tease you. Rather gives you rates that are transparent. And, prices that stick.
You know what you will pay upfront and every month for the next 12 months.
EarthLink lets you build your plan in line with what you need. Pick the speed you need and add what you must in order to enhance the experience.
EarthLink does not believe in limited internet. So what you get is unlimited data every month. And, freedom from the stress of running out of data, being throttled, or paying an overage fee.
EarthLink vows to provide you with a fast and reliable connection whenever and wherever you need it. With over one million subscribers, EarthLink continues to spread the reach of its fiber powered network to more and more localities.
True that currently fiber-rich EarthLink HyperLink™ is available more so to metropolitan neighborhoods where a developed fiber-optic infrastructure is present. But, EarthLink has advanced over the years in its capacity to bring the benefits of new networking technologies to the masses. And, with the current level of service availability, it would be safe to say the spread of EarthLink HyperLink™ is only a matter of time.
You cannot go wrong when subscribing to a provider who knows the internet as well as EarthLink does! No surprise why EarthLink is ranked among the top-most DSL and Fiber broadband providers nationwide.
EarthLink ensures its customers get much more than just fast speeds. It wants to deliver them an “experience”. EarthLink subscribers get access to valuable services that are designed to protect their online activities, and make their online life hassle free. Be it EarthLink Guardian which draws upon the innovation of Bark, or EarthLink Protect which is powered by NortonLifeLock™. Either way you can trust EarthLink to ensure you and your family will be safe as you socialize online, make bank transactions, or shop.
Another jewel in the EarthLink Crown of Convenience is the MyEarthLink App. MyEarthLink App is available for Android and iOS users. It’s a convenient mobile application, that is easy to use. And, brings all your essentials in one place. With the EarthLink App in your phone you get instant access to:
Installing the MyEarthLink App is as convenient as the application itself. To download it on your respective phones, here’s what you must do:
Here comes the most crucial part. Understanding things like the contract, and other upfront costs that you incur when you subscribe to the EarthLink service.
EarthLink offers internet plans with a 12-month contract. Meaning you get to pay the same price for one full year with no surprises. But, if for any reason you cancel the contract before the end of the term, EarthLink would charge you an Early Termination Fee up to $200. The exact amount depends on how many months remain under your contract.
Some costs are upfront like the professional installation fee. EarthLink HyperLink connections require a pro-install which costs a one-time fee of $69.95. But, if you have a DSL connection, you can choose to self-install for under $20.
As for the internet equipment with your EarthLink internet plan, you can pay an equipment rental fee of $6.95 a month. Or, you can opt to pay a one-time cost and purchase the equipment upfront. Again, with a HyperLink connection you must use EarthLink provided modem with Wi-Fi. But, with an EarthLink DSL connection you can opt to BYOD.
After its launch in 1994, EarthLink service was available in 98 cities. But, with changing times, evolving internet tech, corporate mergers and acquisitions, EarthLink network coverage expanded.
Today, the EarthLink internet service is available in 30+ states. And, most urban service locations have fiber optic lines running either up to a distribution point in residential neighborhoods, or the subscriber’s location. Suburban and rural areas tend to depend more on twisted copper lines to carry data over longer distances. But, EarthLink is spreading its fiber optic tentacles fast, with an aim to make fiber powered internet reach underserved America. So, it may not be too long before all EarthLink service locations come to enjoy the benefits of Fiber powered internet.
State | Population Covered | State | Population Covered |
---|---|---|---|
Alabama | 3,055,700+ | Mississippi | 2,245,600+ |
Arkansas | 1,582,500+ | Missouri | 3,749,300+ |
California | 26,332,900+ | Nevada | 527,800+ |
Connecticut | 22,700+ | New Jersey | 6,482,000+ |
Delaware | 596,000+ | New York | 12,212,700+ |
District of Columbia | 555,700+ | North Carolina | 4,056,900+ |
Florida | 10,098,000+ | Ohio | 5,908,200+ |
Georgia | 7,054,300+ | Oklahoma | 2,484,400+ |
Indiana | 3,390,500+ | Pennsylvania | 7,931,700+ |
Illinois | 9,879,200+ | Rhode Island | 688,700+ |
Kansas | 2,099,500+ | South Carolina | 2,537,600+ |
Kentucky | 1,942,500+ | Tennessee | 4,361,400+ |
Louisiana | 3,454,400+ | Texas | 17,184,000+ |
Maryland | 4,158,500+ | Virginia | 5,184,700+ |
Massachusetts | 5,027,500+ | Wisconsin | 3,225,700+ |
Michigan | 7,332,200+ |
Houston, Texas | 2.7+ million people covered |
Chicago, IL | 2.5+ million people covered |
Brooklyn, NY | 2.4+ million people covered |
Los Angeles, CA | 2.1+ million people covered |
Miami, FL | 1.6+ million people covered |
New York, NY | 1.5+ million people covered |
San Antonio, TX | 1.4+ million people covered |
EarthLink is committed to serving America with the benefits of new networking tech. That is why EarthLink Customer Service stays on its toes post-sale. Ready help is available to make your EarthLink subscription all the more valuable. Whether it’s a technical issue that needs fixing. Or a question that needs answering. Award-winning EarthLink customer support has your back!
Chat online for real-time support. For sales information you can call 1-844-343-1171 at anytime. When you need residential internet customer support contact at 1-888-327-8454 or send SMS to 1-833-458-4360. And if you want to provide feedback post your comments here.
EarthLink is available in 30+ states, both in urban and non-urban areas.
EarthLink HyperLink™ costs $49.95 for a 50 Mbps connection. The highest speed tier gives 1000 Mbps which costs $99.95 a month. On the other hand, EarthLink pricing for DSL plans depends on the available speeds in any given locality. So, it is recommended you call at 1-844-343-1171, to get an exact estimate of the cost.
EarthLink Internet offers two types of connections, DSL and Fiber. But, an increasing number of EarthLink service locations is now being served by a hybrid Fiber-Copper network.
Trive Capital completed its acquisition of EarthLink in 2019.
EarthLink offers internet connections via its DSL and fiber optic networks.
EarthLink offers modems that also function as wireless routers. You can go for a DSL or fiber broadband connection from EarthLink. And, with a modem-router combo device you can connect multiple devices over a strong Wi-Fi network.
No, EarthLink does not provide cable broadband.
EarthLink offers high-speed HyperLink™ connections. These connections come powered by fiber optic lines for the greater part, if not all the way. And, fiber optic cables transmits data via light pulses without much degradation over longer distances. So, what you get is fast and reliable internet speeds starting from 50 Mbps going as high as 1000 Mbps in select areas.
No, EarthLink does not offer TV.
EarthLink offers a choice of security tools like EarthLink Guardian, EarthLink Protect & Protect+. These low cost services help keep online activities well monitored and safe from potential cyber threats.
When you subscribe to EarthLink internet service, you are offered 8 email accounts with automatic virus and spam protection included in your plan.
Yes, EarthLink email is encrypted.
Not. EarthLink and Charter Spectrum™ are two different broadband providers.
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