Get in Touch with a Live Verizon Representative

img

Call Verizon

Dial Verizon customer service number, 7 days/week, for your Internet and Mobile-related concerns.

800-922-0204
img

Talk to a Live Human Agent

Call our 24/7 customer service hotline to instantly connect with a human expert.

Call Now
img

Download My Verizon App

Manage your account, access support options, and pay your Verizon 5G and Fios bills right from your smartphone.

Download Now
img

Chat Online

Get quick fixes and answers for all things Verizon with the online chat assistant.

844-691-0217
img

Sign In Online

Customize your support experience by signing in to your Verizon account.

Log In
img

Visit a Verizon Store

Find a Verizon store to get expert help from an in-store specialist.

Explore Locations
img

Connect with Verizon Social Response Team

Access 24/7 assistance through Verizon’s Social Response Team via Facebook Messenger.

Chat Online
img

Call Verizon Wireless Customer Service Number

Enjoy dedicated technical and after-sales support for your Verizon Fios service.

800-837-4966

Find More Ways to Engage with Verizon Support

img

Check Network Status

Stay informed on service outages, issues, and disruptions in your area.

See Network Status
img

Manage Ticket Status

Track service appointments, equipment repairs, and shipment status with ease.

Manage Tickets
img

Highlight Security Issues

Report potential or ongoing security vulnerabilities for all residential, wireless, and business services.

Explore Options
img

Join the Verizon Community

Take part in 223K online discussions and explore 34K Verizon community-led solutions.

Sign In
img

Discover Verizon Accessibility Features

Improve your online experience through Verizon’s wide range of accessibility solutions.

Learn More
img

Explore Verizon Socials

Explore Verizon socials for the latest deals, offers, and discounts.

Prep Steps Before Calling Verizon Customer Support

Having your account information ready can shave minutes off your call and help the agent zero in on your issue more quickly. Make sure to collect these details ahead of time for an effortless support experience:

Your Verizon customer service agent will ask for your Account ID and 4-digit security code (if you’ve set one). Your account ID can be found at the top of your bill or under ‘Account Overview’ in the My Verizon app. You can also manage and reset your code in the app’s security settings.

You will be asked to provide your primary phone number listed at the top of your Verizon bill.

Your Verizon customer service representative may ask you to share the last four digits of your Social Security Number (SSN) for security verification (if applicable).

Your Verizon customer service representative may ask you to share the last four digits of your Social Security Number (SSN) for security verification (if applicable).

Having your device model and serial number (IMEI), service type (Fios, 5G, LTE), and Wi-Fi network name (SSID) on hand can save a lot of time when reporting a technical, network, or device-related issue.

Knowing your payment method and keeping your most recent bill nearby can help clarify any billing-related queries with ease.

Saving your support ticket number can help you track previous complaints, upgrades, and change requests while ensuring a faster follow-up on the call.

netmax How to Pay Verizon Bill

You can use the following methods to pay your Verizon bill:

Online

  • Sign in to your Verizon account.
  • Select the ‘Bill’ option from the nav bar and go to ‘Payment Options.’
  • Choose your payment method, enter your details, and confirm.
844-691-0217

My Verizon App

  • Log in to the My Verizon App and select ‘Accounts Tab’.
  • Select the ‘Pay Bill’ option.
  • Choose ‘Full Balance’ or ‘Other Amount’ and confirm.
844-691-0217

Call

844-691-0217

In-Store

844-691-0217

Frequently Asked Questions (FAQs)

Wireless Fios In-Store

After-Sales Service:

Mon – Sat: 8 AM - 7 PM. Sun: 8 AM - 5 PM

Technical Support:

8 AM - 9 PM (7 days/week)

Sales & Service:

Mon – Fri: 8 AM – 7 PM Sat: 9 AM – 5 PM Sun: Closed

In-Store

In-store hours may vary by location. You can use the Verizon store locator for more information.

You can use the Verizon Troubleshooter and follow the simple steps to fix most issues in under five minutes. 

  • Call 1-800-837-4966 for Fios and 1-800-922-0204 for wireless cancellations.
  • Go to My Verizon Account Dashboard or Account Settings page and select ‘Disconnect Service.’
  • Sign in to the My Verizon app, go to ‘Chat’, and type ‘Cancel’ in the question box.

Note: Cancelling your connection online is only available to Fios customers. For other home services, you must contact the relevant customer service number.

Follow these simple steps to set up autopay online through My Verizon:

  1. Select ‘Bills’ from the navigation bar
  2. Select ‘Manage Payment Options’
  3. Enable Auto Pay
  4. Follow simple prompts to set up the payment method and date.

Sign in to the My Verizon app and click ‘Manage Plan’ or simply call 844-691-0217 to explore the latest packages, deals, and offers.

Copyright © 2024. All Rights Reserved.

View our Privacy Policy.