What is HughesNet Gen5 & Why the Hype?

HughesNet Gen5 ― You Get it Everywhere!

HughesNet Gen5 is the fifth generation of satellite Internet. Gen5 plans are delivered via the EchoStar XVII and EchoStar XIX satellites, which utilize JUPITERTM high-throughput technology as an ingredient that enhances the service.

The EchoStar XIX is the world’s highest capacity broadband satellite. Since its launch in 2016, HughesNet has come to connect a greater number of American households and small businesses with the fastest available Internet speeds from coast to coast.

Delivered via innovative satellite internet tech, HughesNet Gen5 empowers over 1 million customers across the U.S. It is available where you live today. Even in areas with slow or no high-speed options―in parts of the U.S. where Cable and Fiber do not reach.


HughesNet Gen5―It Brings You Great Value

With HughesNet Gen5, Hughes has fundamentally reimagined what satellite Internet can be, bringing customers more of everything they want:

Fast speeds, built-in Wi-Fi, No Hard Data Limits, Video Data Saver, and the Bonus Zone.

All plans come with 25 Mbps download and 3 Mbps upload*, so it’s easy to choose a plan that’s right for you.

With an idea of how much data would be adequate for internet usage in your home, you can pick any of the Gen5 plans which include 15, 30, 45, 75†, & 100† GB data allowance.

Fast speeds with no hard data limits let you enjoy everything you love to do online, making your experience quick, easy, and efficient!

*Actual speeds may vary and are not guaranteed.
†Availability subject to location.

HughesNet Gen 5―You Can Do Lots More

Gen5 offers a range of service plans to best suit your specific needs. And all affordable high-speed Internet plans include the same exciting features. You can do more of everything you love, wherever you live!

Shop more online at your favorite stores

Learn more and get homework done faster

Share more pictures, videos, and memories

Download and stream more music and video clips

Save more time by doing everything faster online: banking, planning travel, and more!

Connect more with family and friends via email, Facebook, Twitter, and more

Stay more informed with local weather, news, and events in your community


HughesNet Gen5 Service Plans

Match your data usage with our service plans. And pick the one that fits
your home’s specific needs the best!

15 GB Plan

Perfect for the single user or couple who is passionate about fast Internet. Surf fast, download fast, and get instant access to email.

30 GB Plan

Best for a small family with growing kids. Connect multiple devices. Give your kids the edge with a fast connection that lets them learn online.

45 GB Plan

Ideal for today’s connected household. Everybody in a mid-sized family can enjoy fast speeds for work, school, shopping, sharing on social media, and more!

75 GB* Plan

This is the plan that keeps a larger household happily connected. Best for multiple devices that are frequently online at the same time.

*Availability subject to location.

100 GB* Plan

Our biggest data plan which is ideal for keeping a dynamic family connected with confidence. Everyone gets to do more of what they love online, and do it fast!

*Availability subject to location.

Top 5 Reasons to Choose HughesNet

  • All HughesNet Gen5 plans come with the same fast speeds
  • Do all the things you want online faster
  • Fast surfing, fast downloads, and instant email access
  • Work and learn with confidence over a high-speed connection
  • Watch videos, download music, share photos, and more!
  • Connect your wireless devices at home
  • 2.4 GHz and 5 GHz for incredible speeds and excellent coverage
  • Latest Wi-Fi standards and technology (dual-band 802.11ac) to deliver a fast & secure wireless connection
  • Separate guest Wi-Fi for visitors to keep your home network more secure
  • Professionally installed ― installer will connect any 2 devices—such as a desktop computer, laptop, or tablet—to your HughesNet service

With HughesNet Gen5, all service plans feature Unlimited Data—No Hard Data Limits. If you exceed the amount of data in your plan, we won’t cut you off or charge you more. You stay connected at reduced speeds, typically 1–3 Mbps*.

*Video streaming services with minimum speed requirements will not operate properly

HughesNet is available anywhere in the contiguous U.S., Alaska, and Puerto Rico with a clear view of the southern sky.

With HughesNet around, you can live where you love and still stay connected. Even in areas that are removed from the reach of wired broadband infrastructures. Or where you cannot access a high-speed internet service at all.

You can rely on America’s #1 choice for satellite internet!

The HughesNet Gen5 service leverages decades of experience in satellite communications and expertise in providing services based on SmartTechnologiesTM. You know you can count on it to deliver the goods!

The reason why it saves the day for so many communities outside the reach of high-speed wireline services.

HughesNet Gen5 ― There is More Value!

Data-Saving Features

HughesNet Gen5 includes data-saving features so you can get the most out of your service.

Gen5 automatically adjusts data rates for streaming video to deliver great picture quality while using less of your data. As a result you get to watch 3x more videos.*

If you do not wish to watch in DVD quality, you can opt out of the Data Saver option permanently or snooze it for 4 hours.

Gen5 also automatically compresses and optimizes Web content with built-in SmartTechnologies™ to make Web pages load faster while using less data.

Video is optimized to stream at DVD quality (up to 480p). 3 times is based on average HD bit rate of 3.6 Mbps.


The Bonus Zone Lets You Do More

HughesNet Gen5 service plans bring you the advantage of Bonus Zone. During the Bonus Zone (2 am–8 am), you get to use 50 GB of additional data every month!

Do more during off-peak hours, without using data from your service plan.

Schedule downloading of large files such as movies, system updates for your computer or another device, and more.

The possibilities of what you can do with your Gen5 plan expand further with the Bonus Zone!

Easy to Purchase Data Tokens

All HughesNet Gen5 service plans are eligible for purchase of Data Tokens.

With Data Tokens you can continue browsing at full speed even when you have exceeded your monthly data allowance. Because Data Tokens bring your service back to full speed.

Data Tokens are available in four different amounts ― 3, 5, 10 & 25 GB.

The best part is Data Tokens do not expire and remain on your account until they have been used.

You can purchase Data Tokens at HughesNet.com or via the HughesNet Mobil app.


HughesNet Mobile App

The HughesNet Mobile app allows you to check your data usage and manage your account and services no matter where you are. The free HughesNet app is available for both Android and iOS devices.

In addition to keeping an eye on your data usage, you can use the app to pay your bill, purchase a Data Token, check your Wi-Fi signal strength, adjust video streaming quality to maximize data usage, and more.

24/7 HughesNet Customer Care

With HughesNet Customer Care available 24/7, you can relax that expert technical support is always there when you need it. Connect online, via phone or live chat!

Our mobile friendly feature-rich portal is your one-stop center for everything related to HughesNet. It helps you make the most of your online experience with account management, self-help tools, and so much more.

The HughesNet community also gives you a forum to share and connect with other customers and the Customer Care staff. Ask questions, share information with others, and get answers from official HughesNet representatives.


HughesNet® Voice Is One Call Away

HughesNet Phone takes on the form of HughesNet Voice. If you thought the only trick up the HughesNet sleeve was cutting-edge satellite internet, you were mistaken. HughesNet Voice comes with comparable quality and features, complementing the internet service perfectly. The service is designed to be delivered over your satellite connection such that it does not affect your internet connectivity. And it also does not eat on your data. With premium calling features such as Caller ID, Call waiting, Voicemail, you get unlimited nationwide calling as well as to Canada. If you have family and friends elsewhere on the planet, 2 optional plans are at your disposal too.

Visit HughesNet Voice to check further details.

Yes. HughesNet services are available from coast to coast. However HughesNet Gen5 offers can vary from one service region to another. Call at 1-844-343-6312 and check out the offers available at your address.
There are 4 HughesNet Internet data-based plans. These plans get you 15, 30, 45, 75 and 100 GB data. Availability of 75 and 100 GB plans can vary with the region you are in. Call at 1-844-343-6312 and check out the offers available at your address.
HughesNet internet plans do have a data usage allowance for each tier. However, the provider does not cut off your connection with the World Wide Web even after you have exceeded your quota. You get to browse at a reduced speed between 1-3 Mbps until the new billing cycle starts. The Bonus Zone which lets you enjoy 50 GB/mo. during off-peak hours, is always there for you to utilize regardless of your service plan.
HughesNet offers vary with its service region. In some areas you get the month-to-month option, and you pay at the standard rate. While in other service locations you can opt for a promotional offer which requires a 24-month commitment.