At Ziply we value our customers and make sure they feel heard. We bring fast, reliable fiber internet and excellent customer service to communities across the West and Northwest. Through multiple channels, we strive to provide a safe space for all our customers to connect with us around our products and services. Connect with Ziply Fiber Customer Service any way you want!
Sales support
For sales support―to check availability of Ziply services & offers, place an order, track order status or installation appointment, and general inquiries, reach out to a Ziply Customer Service representative at 844-622-7230.
After-sales support
For after-sales support―related to billing concerns or bill payment, account status or management, and other service related inquiries or issues, reach out to a Ziply Customer Service representative at 1-866-699-4759.
If you are short on time or just don’t feel like making a call, you can always take the chat route!
Ziply offers subscribers a live online chat option. All you need to do is visit the Ziply contact page, and look for the “chat bubble” in the bottom right-hand corner. Here you can also share service related concerns and get technical support.
If you wish to communicate about service related matters, or just about anything Ziply that needs a solution, you can seek help from Ziply on Facebook ― get the latest updates on services, watch videos, and share your concerns to have them addressed by Ziply professionals.
Do you want to know current service related information and other real-time news about the provider? Follow Ziply on Twitter and stay updated with the latest news and offerings at Ziply.
Do you prefer watching educational videos and would like to learn more about Ziply Fiber Internet? Subscribe to Ziply on YouTube and learn how to make the most of Ziply services.
If you are looking for a go-to platform for Ziply career opportunities and corporate activities, follow Ziply on LinkedIn and stay connected with the latest happenings at Ziply.
Do you want to report any issues you are experiencing to Ziply executives? Send an email to executives@ziply.com to get support from professionals.
Do you want to report your concerns or feedback about fiber construction on your property? Feel free to send an email at newfiber@ziplyfiber.com to receive special assistance.
Ziply Fiber Customer Service is open and welcoming to all. Our goal is to allow for healthy and constructive conversations and support a ‘Q&A environment’ around Ziply Fiber, its products, and services. If you are a Ziply customer, you are in luck. Because, Ziply takes its customers seriously. So, when you have any issues or concerns related to your internet service, the Ziply fiber customer support staff will be ready to help you out!
Reach out to Ziply Fiber Customer Service anyway you prefer and let professionals walk you through any account issue you may be facing―better still visit the Ziply Fiber Help Center and do it on your own!
Ziply makes bill-payment process incredibly easy and hassle-free!
If you are looking for assistance with troubleshooting a problem, you can seek help from Ziply Fiber Customer Support via any channel of your choosing―the Ziply Fiber Help Center is also a great place to learn about fixing minor issues on your own.
If you are looking to subscribe to Ziply Internet service or have questions about a deal you saw online, Ziply offers 24/7 customer support!
Contact Ziply Customer Service at 844-622-7230 for all your answers!
Ziply Fiber customer service staff is available around the clock to offer phone support and help you resolve any problems. Get answers to questions on billing issues, account management, products and services, internet set-up, and more.
Even if you are not a Ziply customer yet, you can always call the Ziply Fiber customer number for information about what interests you. Subscribing to Ziply can be the beginning of an extraordinary experience. Become a customer today!
Ziply has its network infrastructure spread across 4 states—Idaho, Montana, Oregon, and Washington. If you are struggling to find whether or not your address is serviceable by Ziply, call 844-622-7230 at anytime, any day of the week.
| City/State | Network Coverage |
|---|---|
| Bothell, WA | 97% |
| Beaverton, OR | 97.7% |
| Edmonds, WA | 100% |
| Everett, WA | 83.7% |
| Gresham, OR | 96.2% |
| Hillsboro, OR | 93.2% |
| Kirkland, WA | 96.5% |
| Lynnwood, WA | 100% |
| Marysville, WA | 74.6% |
| Redmond, WA | 70.6% |
A Ziply customer service representative is always available at 844-622-7230 to take orders, provide information, and guide you regarding services. You can chat with them at any time.
If you prefer to email your concern you can send Ziply an email at executives@ziply.com.
Ziply Customer Service is available 24/7. You can call at 844-622-7230 any time.
You can call at 844-622-7230 and a customer representative will determine Ziply offer availability in your area as well as guide you to the best possible package for your home.
Ziply Fiber allows subscribers to pay the bill in more than one way. You can pay online using your Ziply account via the web or the myZiply app. And you can also use the automated phone system, pay via mail or in person at a retail store.
Yes. Dial the Ziply Fiber customer number i.e. 1-866-947-5955 to make the bill payment. The automated system will prompt you to pay your bill in just a few steps. A $3.50 convenience fee may be applicable.
Yes and no. Ziply is a new company that inherited Frontier Communication’s network in its northwestern service regions. Ziply is using the same network as Frontier, but has invested heavily in making improvements. From the customer’s viewpoint the only difference is that of branding and billing―as most customers won't notice much technical difference in their connection.
You can browse Ziply packages and call Ziply Fiber Customer Service at 844-622-7230. They will ask you a few questions and suggest the package most suitable for your online activities and household size.
Ziply Fiber is worth considering for its economical internet plans, service quality, and reliable customer service. To determine if Ziply offers are available at your address call at 844-622-7230.
