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FREQUENTLY ASKED QUESTIONS

WINDSTREAM HIGH SPEED INTERNET AND INTRODUCING KINETIC INTERNET AND KINETIC PHONE

Yes. Windstream High-Speed Internet is compatible with both, PC and Mac.
Yes. You can order stand-alone Windstream High-Speed Internet service. However, you can find out DIRECTV promotions in your area to complete your bundle! By bundling, you will get more services for your home with big savings!
Yes! The network was built with your convenience in mind. Our services can share the same line and not interfere with each other.
Yes! Our high-speed internet doesn't use a telephone line and will not interfere with your phone calls.
Use the form above and enter your address. We will search our database for your address and find out who the service provider is in your area. Then, you can select either of the two Windstream Internet packages that is right for you! If you would rather talk to a live representative, please call 1-855-349-9312 and an agent will help you through the buying process 24 hours a day.

WINDSTREAM PHONE

No more dropped calls! With Windstream Phone service you will always have a reliable connection as a back up to your cell phone, especially in case of an emergency. Not just that, our home phone can also help you reduce your cell phone cost!
Voice over Internet Protocol or VoIP, is a technology developed to send calls over existing data networks. While some services use the Internet for call transmission, cable companies use a separate network to give you a far superior connection.
Digital phone service is designed to save you money over traditional phone service without sacrificing any aspects of your current phone service. You can keep your current telephone number and phone. You can also take advantage of your favorite calling features like Caller ID, Call Waiting and Voice Mail. You can save even more money when you bundle this service with Windstream Internet services. You'll have three great services in one convenient monthly bill.
Yes! We offer popular features like Caller ID, Call Waiting, Call Forward and more.
Use the form above and enter your address. We will search our database for your address and find out who the service provider is in your area. Then, you can select a package that is right for you! If you would rather talk to a live representative, please call 1-855-349-9312 and an agent will help you through the buying process 24 hours a day.
Yes! Use the form above and enter your address. We will search our database for your address and find out who the service provider is in your area. Then, you can select a package that is right for you! If you would rather talk to a live representative, please call 1-855-349-9312 and an agent will help you through the buying process. Our representatives are available 24 hours a day.

We've updated our privacy policy to comply with Europe's General Data Protection Regulation (GDPR), the EU-U.S. Privacy Shield, and the Swiss-U.S. Privacy Shield. View our HR Data Privacy Policy and Non-HR Data Privacy Policy to learn more about these changes.