Need help? Call us for support anytime!

CALL NOW 1-855-349-9312

Open 24 hours a day, 7 days a week

Windstream Customer Service Phone Number

If you’re an existing Windstream customer you can call this number for service concerns, address change, bill payment, and general inquiries. You can also call this number for TV, internet, phone and security services and one of our customer support representatives will address all your queries. Our customer support representatives are available round the clock to help you with whatever you need, whether it is about adding or moving your services, paying your bill, general enquiries and whatever issues you might be experiencing.

Windstream Internet Customer Service

Are you an existing customer with a Windstream High-Speed Internet connection seeking tech support? If you have a technical query or if you need help setting up your home network, we’re here to facilitate you in every possible way. Call us and any one of our technical experts will be more than happy to address the issues you may have. Are our technicians too busy? Don’t worry. Go to our forums, chat support and other virtual assistance methods to get your internet related issues taken care of.

Windstream Tech Support Phone Number

Call this number if you’re already a Windstream customer and are in need of general technical support or inquiries. If you’re facing issues with your phone or TV, there’s no need to worry. Our tech support personnel will answer all your queries instantly. We have provided a dedicated line for phone and TV support services and inquiries.

Windstream Advanced Tech Solutions

A paid service for customers looking for extra support for PC and internet related issues. Are you an existing Windstream customer? If you are and have computing questions, our technicians will be more than willing to help you with software crashes, viruses, and setting up a secure network including computer updates. For more information visit the Windstream Advanced Tech solutions page.

Windstream Business Service Phone Number

If you’re a business customer with general inquiries, bill payment, account balance or want to update your account, this automated support line will answer all your queries. When you call, our menu will walk you through a number of options like your business account, setting up an appointment, pay your bills and more!

More Ways to Contact Windstream

Can’t get through to our customer services support representative? No need to worry. We have other ways for you to contact us. Just follow the resources below if you’re looking for customer service, technical support and much more. We’ve added these additional resources so that you don’t walk away without getting your issue resolved.

Windstream Online Support Center

If there’s an issue that needs to be looked into, you have a variety of tools and resources at your disposal. We offer resources, guides, and videos including support regarding customer service concerns, technical issues, bill payment and more!

  • Windstream Support Center
  • Windstream Business Support Center
Windstream Welcome Center

We welcome you to the Windstream family as a new customer, with access to your account bills including support for issues related to TV, internet, phone, and home security service

  • Windstream Welcome Center
Windstream Support Forums

Need to resolve an issue regarding your Windstream services or want to look for answers to popular questions? You can go to one of Windstream Support Forums regarding your TV, internet and phone queries.

  • Windstream Support Forums
Email Windstream

Windstream offers support via email for our business customers. Ran into an issue? Send your emails to get technical support, billing information, and customer service.

  • Windstream Email Support Forums
Windstream’s My Account

You can sign into My Account to add services, chat with a support rep, view and manage your bill and more!

  • Windstream My Account
  • Windstream MY Business Account
Windstream Support Chat

Would you rather chat instead of talking to a representative? We have a chat option that allows you to reach Windstream round the clock.

  • Windstream Live Chat
Windstream Payment Centers

For paying your bills, you can visit our payment centers. However, if you’re finding it difficult to access our payment centers you can call and talk to any one of our representatives and they’ll talk you through the process or you can go on one of our support forums to find out where to go and what to do in order to pay your bill

  • Windstream Payment Centers
Contact Windstream on Twitter

You can contact us no matter which forum you’re on. Windstream is there to support you. So, Tweet and be heard!

  • Windstream Twitter Profile
Windstream Tv

Before You Call

It is recommended for you to keep some basic information on hand before calling us. It will help us provide quick, smooth and timely support to your troubles.

Account Number: Log into My Account to find your account number, resources and other ways to get information. Windstream business customers can log in and get information from My Account Business Resource Center.

You can find your account number on your Windstream paper bill or via the Windstream My Account Online Portal. Your account number will be accessible once you have logged in. However, Windstream’s business customers can access their account number by logging into the Windstream Business Portal and the paper bill. If you are unable to locate your account number, the phone number associated with your account will also help in identifying it. Still can’t find your account number? No sweat. A Windstream customer service representative will guide you through it.

Four Digits of Social Security Number: A customer support representative may ask you for the last four digits of your social security number or SSN. This will help ensure your identity and verify that you are authorized to manage the account you’re contacting us in regard to.

Billing or Service Address: If you are looking to add new services, we will require your address to confirm serviceability. In addition, if you are looking to move your existing service we require the address of that service. We will verify your billing address for the account before we go any further. We need to take these necessary steps to fast track your request and assist you in a timely manner.

Writing Utensils to Take Notes: It is always a good idea to have a pen or pencil on hand in the event that you need to write down any numbers, names or other details that you may later need.

FAQs

Windstream Communications is a service provider that offers high-speed broadband internet, phone and Digital TV packages to residential customers as well as products and services for small, medium and large businesses including government agencies.
To find out if Windstream offers its services in your area use the form above and enter your address. We will search our database for your address and see if we offer our services in your area. If we operate in your area, you can select a package that suits you. If you want to talk to one of our representatives, please call 1-855-349-9312 and they will gladly help you through the buying process 24 hours a day.

Log on to Windstream Online (windstreamonline.com).
Go to My Account, then Invoices & Payments, then Make Payment.

Select an option underneath the Pay Now. After that head on to either schedule a recurring payment or make a one-time payment.

Yes. Log on to Windstream Online (windstreamonline.com).
Go to My Account, then Invoices & Payments, then Make Payment.
Select your option underneath the Pay Now. Finally, head on to either schedule a recurring payment or make a one-time payment.
Windstream Internet offers speeds up to 100 Mbps. That’s enough for surfing, streaming, downloading, and watching videos on multiple devices. What you get is unlimited internet without any data caps or contract.
Windstream offers internet that ranges from 6 Mbps to 100 Mbps. You can avail these speeds by choosing fiber optic or ADSL. However, you’ll need to check the availability in your area.
Windstream offers internet at incredible speeds. Get any of the premium internet packages and enjoy unlimited data for yourself and your family.
Yes, Windstream offers premium quality services no matter which package you avail. Get any package to experience our services.
Yes. With the speeds we offer, Windstream is perfect for online gaming as you’ll experience no lag or delay.
Your monthly Windstream Internet subscription may vary according to the speed you have opted for. The higher the plan the greater the charges. However, you can save on your monthly internet bill by adding other Windstream services. At the moment, Windstream Internet is being offered for as low as $36/mo.
Your PIN is a unique identifier assigned to you by our account security team. It is located on your monthly invoice and cannot be shared over the phone to protect your privacy. For multiple accounts, the parent account PIN is located on the parent portion of your invoice and the PIN numbers for the children accounts are located on the respective child portion of your invoice. If you cannot locate your PIN, first contact your accounts payable department and then if you are still unable to locate your PIN, Contact Us and we will help you out.
If, for any reason, you’re experiencing a disconnection or intermittent connectivity or you’re not receiving any picture on your TV or your phone line is down, please call 1-855-349-9312 and a representative will help you through the process. Customer support is available 24 hours a day. However, if you do not want to talk to an agent, you can go to our Contact Us page and type in your query. An online representative will respond to you immediately.
To receive an email from us visit our Contact Us page and a representative will help and guide you through the process. In case you do not see an email from us, please check your spam folder.

We've updated our privacy policy to comply with Europe's General Data Protection Regulation (GDPR), the EU-U.S. Privacy Shield, and the Swiss-U.S. Privacy Shield. View our HR Data Privacy Policy and Non-HR Data Privacy Policy to learn more about these changes.