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Astound Broadband

We Serve You with Outstanding Wave Customer Service

Are you thinking about switching to Wave Services for your West Coast home? Would you like to check if Wave Internet network covers your area? Do you want to see if you can get your hands on a hot promotional offer?

For Wave sales support call at this number at anytime!

1-844-381-0817

Wave is always working to ensure the delivery of seamless services. But if on a rare occasion you find yourself struggling with a service or equipment related problem, or you have a question about your Wave account & billing―efficient customer support is just a call or a click away.

To choose how you want to contact Wave

Click Here

Wave gives its customers an always available library of online resources that can help you resolve minor glitches on your own. Internet, TV, Phone, Account, Billing, Webmail―you will find a wealth of useful information ―including an exclusive Welcome Guide for new customers!

To check out Wave Support Center

Click Here
Wave Communications Customer

Astound Broadband

Are You a New Wave Customer?

Are you a new Wave customer? Did you just purchase a package and are waiting for service installation? Check out the Wave Welcome Guide to soak in all the information you need to start enjoying Wave Internet, TV, and digital home phone services.

Online Wave Customer Service resources enable you to get started with things, and allow you to absorb the information at your own pace, step by step. If you find the instructions confusing, or something still does not work for any reason, by all means, contact at the relevant Wave Customer Service phone number for around the clock help.

My Account

Learn how to manage your account or enjoy services on-the-go. You can access your Wave account from anywhere!

Billing FAQs

Check the FAQs for instant answers to your questions about billing for any Wave service that you may be subscribed to.

Webmail

Learn to make the best of your Wave email accounts and popular webmail features.

Internet

Customer support materials for the internet help you with many aspects of the service―from self installing the modem to setting up Whole Home WiFi and more!

TV & TiVo®

Get to know the digital equipment you get with your Wave TV subscription―find answers to your questions about the TiVo setup―from parental controls to the voice remote.

Phone

Learn all about using the many useful features included with your phone service such as blocking spam calls. Check out international call rates, info on battery backup & more.

Astound Broadband

Connect with Wave Customer Service Anyway You Want

Wave Broadband Phone Number

Want to know about Wave services in your West Coast neighbourhood? Call at 1-844-343-1375 to speak to a Wave sales representative.

Facing a concern regarding your Wave connection or account and billing? Find Wave Customer Support here.

Wave Live Chat

Are you working on your laptop or phone―and would rather start a chat with a customer service expert to get answers?

To initiate a live chat with Wave Support and have your question answered and concern addressed―Click Here

Wave on Social Media

For avid users of social media platforms, you can check for the latest updates on services, company news, ask questions, leave a comment, or voice any concerns―

Wave Broadband has a presence on Twitter, Facebook and YouTube!

Wave Retail Stores

Want to speak to a Wave representative face to face? Across Washington, Oregon, California, and now in Maryland, there are retail locations you can visit to ask any question, share any concern or make payments. Just drop in at the nearest location and let us take care of you!

Experience Award-winning Customer Care with Astound powered by Wave

Call to Order NOW!
Phone icon 1-844-343-1375

Astound Broadband

Boost Your Digital Life with Wave Services

Wave Broadband is a popular internet, cable TV, and digital home phone service provider for the residents of the west coast states. The people working at Wave are locals, fully invested in the towns and cities, where they live and work. For every Wave employee, the customer is the focal point. Our corporate policies are structured around that notion.

Wondering how Wave managed to become one of the top service providers on the west coast? Allow us to give you a glimpse of the reasons why Wave Broadband stands tall in the region.

Wave Services
30-Day Money-Back Guarantee

30-Day Money-Back Guarantee

Wave Broadband stands confident about the services it delivers.

And, so you get a 30-day trial period―if you’re not fully satisfied for any reason, you’ll get your money back as long as you let Wave know within the 30-day time window.

Contract-Free Wave Services

Contract-Free Wave Services

Wave is all about earning loyal customers through excellent service. That is the reason you’ll never be forced to enter a contract.

You can cancel your services at any time you need to―without having to fear a financial penalty.

Award-winning Wave Customer Care

Award-winning Wave Customer Care

Wave is a 2-time recognized internet service provider in PCMag’s Annual Reader’s Choice Awards―Wave ranked #1 in more than one category including Customer Service―and surpassed many industry giants to gain the spotlight!

Frequently Asked Questions

You can contact the support staff at this Wave Broadband phone number: 1-844-343-1375.

Wave pledges to always keep the customer and their opinion, the #1 priority. Wave Broadband customer service has a 24/7 U.S.-based staff to immediately come to your assistance when needed. The customer care you receive is a big factor contributing to Wave’s recognition as an award-winning internet service provider.

Wave TV, Internet, and Phone services come at affordable prices. If you choose to bundle two or more Wave services, you do away with the annoyance of dealing with multiple vendors and bills. Plus depending on available promotional offers at the time you can also earn a good saving. To check available offers at your address call at 1-844-343-1375.

Yes. The Wave phone, internet, and TV related costs are presented in one bill. If you have been receiving separate bills for each of your Wave Services, contact Wave billing staff to receive a single bill.

Yes, if you aren’t satisfied with Wave Services for any reason, and you let Wave know within 30 days of service installation/activation, you will receive a refund against the monthly service, installation, activation and equipment charges.

To check if there is an outage in your area you can call at 1-800-427-8686. Wave representatives are available to take your questions and concerns regarding the service. Online chat is also available here.

If electric power is not yet restored, don’t call the Wave customer service staff. Your services will not resume until restoration of the power supply to your home.

Unless your electric power is completely restored, you may experience fluctuating cable service and disruption in relay of picture.