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1-855-349-9315

Mediacom Customer Service Number

1-855-242-7037

Suitable for: Existing Customers, Bill Payment, Customer Service, Service Add-On’s, and General Inquiries.

For customer-related inquiries please contact Mediacom customer service by using the above-mentioned numbers. Customer service number is for existing residential customers and would cater to TV, Internet, and Phone services. If you are an existing Mediacom customer, the mentioned phone number will immediately connect you to a trained and resourceful representative who would assist you will bill payments, general customer service inquiries, adding on services, and updating your account information.

Mediacom Technical Support Number

1-855-242-7037

Suitable for: Existing Customers Facing Technical Problems.

This number is dedicated for residential TV, internet and Phone users who need assistance and support in regards to any and all technical issues. Get in touch with Mediacom technical support for fast troubleshooting and fixes. Dial to get through to a technical support representative to restore services and enjoy seamless Mediacom services all day long.

Mediacom Installation and Order Status Update Phone Number

1-866-755-225

The number is dedicated for customers who have ordered for Mediacom TV, Internet, and Phone service. This is the number to call if you have already placed an order, need to update your installation appointment or need order status or repair. You will be connected to an automated system that will confirm the status of your order or repair appointment.

Mediacom Business Service Number

1-855-242-7037

Suitable for:Existing Business Service Subscribers having General queries related to Service.

Dedicated to business customers only. General inquiries related to services, bills, and support can be obtained for existing business customers only.

Mediacom Business Tech Support Number

1-855-242-7037

Suitable for:Bill Payments, Billing Queries.

Running a business means fixing issues without a delay. Mediacom Business tech support number is here to help you with smooth running of your business by eliminating unnecessary delays. The dedicated number caters to all technical difficulties your business is facing. Call now and talk to an agent to help you with bill payment and other queries.

Mediacom Closed Captioning Support Number

1-855-242-7037

Suitable for: Closed Captioning service queries, Need Assistance with Closed Captioning.

Mediacom offers exclusive support for closed captioning service that is required by its customers. Dial this number for captioning service queries, assistance, and all captioning related concerns. Not in the mood to talk? No worries. Send a Fax to the following number and one of the service representatives will get back to you!

FAX:1-855-242-7037

Mediacom Home Controller Support Number

1-855-242-7037

Suitable for: Home Security Subscribers, Technical Support, or any Customer Service Concerns Pertaining to Mediacom Home Controller.

This number is dedicated to home Security subscribers. Dial now and get answers to service queries, technical support, and any issues pertaining to home security. Get help with billing queries, Mediacom Home controller troubles, or any customer service concerns you may have.

Before you contact Mediacom Support

We suggest you to keep the following information available when you call Mediacom support, in order to ensure quick, smooth, and seamless support.

Your Account number: Your Account number will help our support staff locate your account which in turn will identify the services and equipment provided by Mediacom. Your Account number can be found on your Mediacom paper bill or via the Mediacom My Account Online Portal, the Account number will be accessible once you have logged in. Mediacom’s business customers can access their Account number by logging into the Mediacom Business Portal and the paper bill. If you are unable to locate your account number, the phone number associated with the account will also help in identifying your account.

The last four digits of your Social Security Number:Customer support representative may ask you for the last 4 digits of your SSN in order to verify that you are authorized to manage the account you’re calling in regards to.

Billing & Service Address: If you are looking to establish new services, your address would be required to confirm serviceability. If you are looking to move existing service, your existing service address would also be required. The billing address for the account may be verified for verification purposes.

Note Taking item: It is always a good idea to writing utensils on hand in the event that you need to write down any confirmation numbers, names or phone numbers.

Mediacom Cable
Mediacom Internet

Other ways to reach Mediacom Contact

A number of online resources and alternative channels of communication are available to get your queries answered and technical assistance, if needed.

Mediacom’s My Account: Mediacom’s My Account is well equipped with All-in-One tool to help you manage your account effectively.

Mediacom Online Support: Mediacom offers an Online Support Center complete with troubleshooting guides. This Online portal is intuitive and easy to use.

Mediacom Call Back Feature: Tired of waiting in the queue, staying on hold or have another call, Mediacom caters to call back whenever it is convenient for you.

New Customer disclaimers
Xtream 100 Silver $99.98 Offer
* Xtream Silver 100 Offer: The monthly price is good for one year. Thereafter, the monthly price increases by $30 in the second year and then $20 in the third year until the fourth year, when each service will begin to be billed at the standard rate (currently $189.98 for all three services). If you cancel any of the three services in the package, standard rates will be charged for any continuing services. Package price does not include standard installation fee ($99.99, more if special work needed); a one-time $10 activation fee; or other one-time fees that may apply because of options you select. Price also does not include the following recurring monthly charges: (i) modem fee, currently $10; (ii) regional sports network surcharge, (iii) local broadcast station surcharges; (iv) taxes, franchise fees and other amounts required by law to be collected or paid; or (v) fees for optional services or equipment you may want. All of these monthly charges may increase from time to time; surcharges vary depending on location and may increase due to programming cost increases. After the first year, if our standard rate for any service in your package that is not free increases or we institute a new fee for service subscribers generally, we can pass that increase or new fee along to you. Internet Service Usage Allowance & Speed: Internet 100 is subject to a usage allowance of 1,000 gigabytes per monthly billing period. Excess usage will be billed at $10 for every increment of up to 50 additional gigabytes used. For example, if usage exceeded the allowance by 51 gigabytes, the additional charge would be $20. Usage allowances and excess usage charges are subject to change at any time. Download and upload speeds are not guaranteed and may vary. WorldTalk30: 30 minutes a month of international calling to select countries; only available to customers who subscribe to Xtream Silver and who don’t currently subscribe to WorldTalk service. Offer Availability: Offer expires on date stated above and may be terminated any time without notice. Offer may not be available in all areas, cannot be combined with any other offer, is not transferable and is void where prohibited. Available only to residential customers who have not subscribed to any offered service within prior 90 days and meet applicable credit and other requirements. Customer must agree to all applicable subscriber terms and policies. Other terms and conditions may apply.

Family TV + Internet 60 $99.98 Offer
*Silver 60 Offer: The monthly price is good for one year. Thereafter, the monthly price increases by $30 in the second year and then $20 in the third year until the fourth year, when each service will begin to be billed at the standard rate (currently $158.98 for both services). If you cancel either of the services in the package, standard rates will be charged for any continuing services. Package price does not include standard installation fee ($99.99, more if special work needed); a one-time $10 activation fee; or other one-time fees that may apply because of options you select. Price also does not include the following recurring monthly charges: (i) modem fee, currently $10; (ii) regional sports network surcharge, (iii) local broadcast station surcharges; (iv) taxes, franchise fees and other amounts required by law to be collected or paid; or (v) fees for optional services or equipment you may want. All of these monthly charges may increase from time to time; surcharges vary depending on location and may increase due to programming cost increases. After the first year, if our standard rate for any service in your package that is not free increases or we institute a new fee for service subscribers generally, we can pass that increase or new fee along to you. Internet Service Usage Allowance & Speed: Internet 60 is subject to a usage allowance of 400 gigabytes per monthly billing period. Excess usage will be billed at $10 for every increment of up to 50 additional gigabytes used. For example, if usage exceeded the allowance by 51 gigabytes, the additional charge would be $20. Usage allowances and excess usage charges are subject to change at any time. Download and upload speeds are not guaranteed and may vary. Offer Availability: Offer may be terminated any time without notice. Offer may not be available in all areas, cannot be combined with any other offer, is not transferable and is void where prohibited. Available only to residential customers who have not received any offered service within prior 90 days and meet applicable credit and other requirements. Customer must agree to all applicable subscriber terms and policies. Other terms and conditions may apply.

Internet 60 $39.99 Offer
*Internet 60 Pricing: The monthly price is good for one year. Thereafter the monthly price increases to the standard rate then in effect (currently, $69.99). Price does not include standard installation fee ($99.99, more if special work needed); a one-time $10 activation fee; or other one-time fees that may apply because of options you select. Price also does not include the following recurring monthly charges: (i) modem fee, currently $10; (ii) taxes and other amounts required by law to be collected or paid; or (iii) fees for optional services or equipment you may want. All of these monthly charges may increase from time to time. After the first year, if our standard rate increases or we institute a new fee for service subscribers, we can pass that increase or new fee along to you. Internet Service Usage Allowance & Speed: Internet 60 is subject to a usage allowance of 400 gigabytes per monthly billing period. Excess usage will be billed at $10 for every increment of up to 50 additional gigabytes used. For example, if usage exceeded the allowance by 51 gigabytes, the additional charge would be $20. Usage allowances and excess usage charges are subject to change at any time. Download and upload speeds are not guaranteed and may vary. Offer Availability: Offer expires on date stated above and may be terminated any time without notice. Offer may not be available in all areas, cannot be combined with any other offer, is not transferable and is void where prohibited. Available only to residential customers who have not subscribed to any offered service within prior 90 days and meet applicable credit and other requirements. Customer must agree to all applicable subscriber terms and policies. Other terms and conditions may apply.

Phone Upgrade $4.99 Offer
*Phone Offer Pricing: Monthly price is good for one year. Thereafter, the monthly price increases by $10 each year until the third year, when service will begin to be billed at its standard rate (currently $49.95). Price does not include standard installation fee ($29.00, more if special work needed) or other one-time fees that may apply because of options you select. Price also does not include the following recurring monthly charges: (i) modem fee, currently $10; (ii) taxes and other amounts required by law to be collected or paid; or (iii) fees for optional services or equipment you may want. All of these monthly charges may increase from time to time. After 1 year, if our standard rate for any service that is not free increases or we institute a new fee for service subscribers generally, we can pass that increase or new fee along to you. Offer Availability: Offer expires on date stated above and may be terminated any time without notice. Offer may not be available in all areas, cannot be combined with any other offer, is not transferable and is void where prohibited. Available only to residential customers who have not subscribed to phone service within prior 90 days and meet applicable credit and other requirements. Customer must agree to all applicable subscriber terms and policies. Other terms and conditions may apply.