Privacy Policy

How Digital Globe Services Inc. (DGS) uses and protects your personal information

DGS respects and is committed to protecting your privacy and personal information. This Privacy Policy will provide information to you regarding how we collect and use your personal information, e.g. your name, your address, your email address, your credit card information. Please read this Privacy Policy carefully. From time to time, we may revise this Privacy Policy to address new issues or changes to our Web sites or practices. These changes will be posted on this page. So please check this Privacy Policy periodically to see if there have been any revisions.

The effective date of this Privacy Policy is September 30, 2017.

Scope of this policy

This Privacy Policy applies to DGS’s operation of this Web site under express agreement with one or more of its service partners who are identified on the main portion of the site (“Service Provider (s)”) and DGS’s method of collection and use of personal information gathered by us for our Service Providers. However, the privacy practices of our clients and media providers are not covered by this Privacy Policy.

This Privacy Policy also applies to your use of the following Web sites also operated by DGS: www.buytvinternetphone.com. If you leave this site via a link or otherwise, this Privacy Policy does not apply, and DGS cannot be and is not responsible for how personal information collected from you on other Web sites is used by the operators of such Web sites. Please be sure and check those Web sites’ Privacy Policies to ensure you are aware of their practices.

Use of Personal Information

Digital Globe Services (DGS) collects from you only a minimum of basic personal information on our websites (such as your name, your address, your email address, your credit card information, etc.) that is necessary to:

  • Successfully process your order with our partners;
  • Provide you with order support, such as order status, gift cards or rebate redemptions;
  • Allow you to participate in contests and other features; and
  • Send you communications related to your order such as order confirmation emails, customer surveys, and special offers.

DGS may set and access our own cookies on your computer to allow you to buy and interact more conveniently and effectively with our Web sites. We also use web beacons to gather anonymous, aggregated statistical information (e.g. unique hits, page views) about our Web site traffic. This information is used to optimize your online experience by simplifying the process by which you order or interact with our Web sites.

DGS may share, as necessary, your personal information collected by us with third parties to help authenticate your order (i.e. make sure it’s really you) or to process your order (e.g. with shipping companies, with credit card processors, etc.). Additionally, we may use or share with our business partners this personal information for statistical and demographic analysis to help us and our business partners to ensure that you are receiving all of the products, services and discounts for which you are qualified and to provide you with better services and offerings.

DGS will not share, rent, lease, or sell your personal information (e.g. your name, your address, your email address, your credit card information) to any third party for their independent use or benefit without first obtaining your express written consent (i.e., permission).

DGS may contact you by telephone (landline), email or regular mail using the contact information you provide to DGS for the purposes of communicating to you regarding your order, customer surveys and special offers. By providing such contact information to DGS, you are authorizing DGS to contact you in this manner. You may, however, request at any time you are contacted by telephone (landline), email or regular mail that you no longer be contacted by DGS.

To unsubscribe from our mailing lists, please click the link at the bottom of any email sent to you by dgs. These links will give you complete instructions on how to remove yourself from the mailing lists.

DGS also may share personal information with companies, organizations or individuals outside of DGS or its Providers if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, legal process or enforceable governmental request.
  • Detect, prevent, or otherwise address fraud, security or technical issues.
  • Protect against harm to the rights, property or safety of DGS, our Service Providers, users or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners – Service Providers and other companies that sell products on behalf of Service Providers. For example, we may share information publicly about trends that we are seeing on our Website(s).

Information Security

We work hard to protect DGS and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • Except for sending your information to the Service Provider so that they can fill your orders, we restrict access to personal information to DGS employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

For Questions or Concerns About This Privacy Policy

You can write to: Digital Globe Services, Inc., 202 6th Street, Suite 400, Castle Rock, CO 80104, USA or email us at: contactibexdigital@ibex.co ATTN: Privacy Policy Coordinator.

Spectrum Offers

*See below for specific offer details and restrictions.

GENERAL DISCLAIMER

© 2019 Communications, Inc. Offers are valid for a limited time only, to qualifying residential customers who have not subscribed to applicable services within the previous 30 days and have no outstanding obligation to. Standard rates apply after promotion. TV equipment required & is extra; Internet modem is required & included in price; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply. Credit approval, prepayment or major credit card may be required. Services are subject to all applicable service terms & conditions, which are subject to change. Trademarks belong to their respective owners. Services not available in all areas. Restrictions apply.

Spectrum services not yet available in all areas, please enter your address to determine availability.

SPECTRUM TRIPLE PLAY

*Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter Spectrum™. Standard rates apply after yr. 1. Price for TV Select, Internet and home phone is $99.97/mo for yr. 1; standard rates apply after yr 1. Installation, equipment, taxes, fees and surcharges extra; additional services are extra. General Terms: TV: TV equipment required, charges may apply. Channel and HD programming availability based on level of service. Account credentials may be required to stream some TV content online. INTERNET: Available Internet speeds may vary by address. Home phone: Unlimited calling includes calls within the U.S., Canada, Mexico, Puerto Rico, Guam, the Virgin Islands and more. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability.

SPECTRUM TVTM

*Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter Spectrum™. Standard rates apply after yr. 1. Price for TV Select is $44.99/mo for yr. 1; standard rates apply after yr 1. Installation, equipment, taxes, fees and surcharges extra; additional services are extra. General Terms: TV: TV equipment required, charges may apply. Channel and HD programming availability based on level of service. Account credentials may be required to stream some TV content online. Services subject to all applicable service terms and conditions, subject to change.
Services not available in all areas. Restrictions apply. Enter your address to determine availability.

SPECTRUM INTERNETTM

*Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter Spectrum™. Standard rates apply after yr. 1. Price for Internet is $44.99/mo for yr. 1; standard rates apply after yr 1. Installation, equipment, taxes, fees and surcharges extra; additional services are extra. General Terms: INTERNET: Available Internet speeds may vary by address. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. Enter your address to determine availability.

SPECTRUM VOICETM

VOICE: Reliable phone with unlimited local and long distance calling in the U.S., Canada, Puerto Rico, Guam and the Virgin Islands.

◊ Contract Buyout Information

To qualify for contract buyout program order and install a qualifying new customer Triple Play Promotion or limited Double Play promotion (Note offers not available in all areas). A copy of the final bill from previous provider with early termination fees clearly marked and completed in addition to the 'Spectrum Contract Buyout Form' are required to qualify for the contact buyout program. Upon receipt of the forms and verification of eligibility, a check in the amount equal to the early termination fee charged by your previous provider on your final bill (not to exceed $500), will be mailed to your Spectrum service address. Contract buyout forms must be received by Spectrum within 60 days of installation of the Spectrum Triple Play or 2 weeks from the date listed on the competitor's final bill statement, whichever is later. Contract Buyout form can be found https://www.charter.com/mycheck.

©Spectrum Communications. Offer available to qualifying new customers only, who have not subscribed to any Spectrum services within the previous 30 days and have no outstanding obligations to Spectrum. Check amount will be determined by the early termination fee on the final bill from the previous provider, not to exceed $500. If email is not available, forms may be mailed to: Spectrum Communications, 8123 S Hardy Dr, Tempe, AZ 85284. The check must be redeemed within six months from the date of issuance or be rendered null and void. Entitlement to amounts tendered is strictly conditioned upon timely presentment. Failure to present the check for payment within such period shall result in forfeiture of the amounts tendered and reversion thereof to Spectrum Communications.

Call in for local channel listings.

©2018 Communications, Inc. Offers are valid for a limited time only, to qualifying residential customers who have not subscribed to applicable services within the previous 30 days and have no outstanding obligation to. Standard rates apply after promotion. TV equipment required & is extra; Internet modem is required & included in price; Phone taxes, fees, & surcharges are included in price; other equipment, install, taxes, fees & surcharges may apply. Credit approval, prepayment or major credit card may be required. Services are subject to all applicable service terms & conditions, which are subject to change. Trademarks belong to their respective owners. Services not available in all areas. Restrictions apply.

Spectrum services not yet available in all areas, please enter your address to determine availability.