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CenturyLink Customer Service Numbers

Just What You Need When You Are in Need

Need help with self-installation? Or do you want to clear your confusion about the billed amount? Maybe you’re not a part of the CenturyLink Family yet―only want professional advice before you make a decision to join in.

Find the right CenturyLink Customer Service number for your questions and concerns.

CenturyLink Sales Support

From the time you place your order, CenturyLink endeavors to make every interaction such that it adds to the quality of your experience as a customer.

Are you looking for a one-stop-support platform to get professional advice on CenturyLink services and subscribe? Or do you want to speak to a CenturyLink representative and discuss a service upgrade?

  • Contact us at 1-855-349-9310 for sales support―24/7.

CenturyLink Tech Support

The CenturyLink service is all about quality. While rare, you may face self-installation roadblocks, equipment malfunctions or maybe another issue occurs to disrupt your internet or home phone service. CenturyLink has dedicated customer support channels to take care of tech-related issues.

  • Call at 1-800-244-1111 for concerns related to your CenturyLink services. Speak to a representative Monday―Friday from 8 am to 6 pm local time.
  • Or forward your concern via Live Chat any day or time of the week.

CenturyLink Account Support

Whether you need to relocate your internet and phone services or you simply have questions about the bill you received this month. In any case, dedicated CenturyLink support staff is available to take charge of the matter and sort it all out for you.

  • Call at 1-800-244-1111 on weekdays between 8 am and 6 pm local time.

CenturyLink Spanish Customer Support

CenturyLink Spanish customer support team is as well trained and responsive. Whether you want to get a new internet connection or troubleshoot an installation glitch, the staff can guide you effectively.

  • For Sales Support call at 1-844-527-5629.
  • For Account & Technical Support call at 1-800-244-1111.

CenturyLink Business Customer Support

Have you subscribed to CenturyLink Business plans? Are you concerned about a subscription related matter? Well, you can set your worries aside and contact the CenturyLink Business Customer Support team for a quick response.

  • Call at 1-855-891-4083 for billing & payments―Monday to Friday between 7:00 am and 8:00 pm MT.
  • Call at 1-800-350-1044 for Control Center related questions―Monday to Friday between 7:00 am and 5:00 pm MT.
  • Live Chat is available Monday―Friday from 7 am to 8 pm MT.

CenturyLink Business Tech Support

CenturyLink offers dedicated channels for business subscribers to report a repair issue with any CenturyLink service.

Do you need assistance with your modem and setting up WiFi or you require repair support? Maybe you are looking for answers to questions about Business Voicemail or need help with disabling calling features from blocking calls.

  • Call at 1-800-954-1211 for all internet and phone repair issues―representatives are available 24/7.
  • Live Chat is also available 24/7 to look after small business services.

The Many Ways to Pay Your CenturyLink Bill

Paying your CenturyLink bill isn’t only done the conventional way. You don’t have to necessarily wait in a queue for your turn, unless old-school is what you prefer.

CenturyLink makes a wide range of methods available for you to take your pick from. Choose any that suits your preference and pay your internet and phone dues for the month.

Pay Online

Paying online is quick and easy with CenturyLink. There are 3 great options―each way the payment made is registered in your account right away.

  • Use the Quick Bill Pay option―you don’t need to log into your account. All you need is your account number and some other basic account information.
  • Use My CenturyLink Portal. You can manage your account and billing via the portal. You can also set up AutoPay, sign up for paperless billing, and save your payment information for future use.
  • Accepted modes of payment include: checking or savings account, debit or a major credit card (VISA, MasterCard or Discover), and in some areas your ATM card or Money Market account.
  • A convenience fee of $3.50 is charged if you use a Credit or Debit card when you make a one-time payment via a debit or credit card. To avoid that you can make an online payment via your bank account.

Pay via My CenturyLink app

Download the My CenturyLink app for your Android or Apple device. And, all it’d take is a few clicks and a few swipes before you are done making your CenturyLink payment. Via the app you can also view your billing, manage your products and services, update account information, and access tech support.

  • Remember, when you make a one-time payment using a credit or debit card, you’ll be charged a $3.50 convenience fee. To avoid you can use your bank account instead.

Pay by Phone

If you choose to pay your bill over the phone there are 2 ways you can do it―either ask a customer service representative to process it, or use the automated phone system and follow the prompts.

  • To pay your CenturyLink bill by phone call 1-800-244-1111.
  • Make sure you have your CenturyLink account number and payment information handy.
  • You can pay via your checking or savings account, or a debit or major credit card (VISA, MasterCard, Discover).
  • There is a convenience fee of $3.50 if you want an agent to take your payment. And, also if you pay via a credit or debit card. To avoid that use your bank account to make the payment.

Pay in-Person

If you wish to make your payment in-person, so you are able to speak to a person face-to-face, or make the payment in cash, you can do so via CheckFreePay agents or Western Union agents in many CenturyLink cities.

Pay via Mail

If you prefer traditional, you may just want to send your check or money order via snail mail.

  • Write your account number on the check or the money order.
  • Write the correct mailing address on a new plain envelope or use the pre-addressed envelope provided by CenturyLink. The payment address varies by the state of residence, so make sure you use the address printed on your paper bill.
  • Enclose the remittance slip you received with your paper bill along the payment to ensure efficient processing.
  • Remember you must not opt for a mail-in payment if you are running behind, and don’t think the payment will reach CenturyLink in due time.
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CenturyLink on Social Media

Internet service providers actively run social media profiles. CenturyLink Social Media handles include Twitter and Facebook. Get in touch. You will find the community managers proactively engaged in lending a hand.

Reporting CenturyLink Outages

While rare, outages are not inevitable. In case your CenturyLink service faces an outage, you shouldn’t fret. It may be inevitable, but it is not unfixable.

You can check for an outage, or lodge a complaint by opening a ticket online.

CenturyLink Online Self-Help Resources

While live customer support is always available, CenturyLink encourages subscribers to make use of the online self-help tools when they are faced with questions or concerns regarding any aspect of the service.

  • Troubleshoot slow internet
  • Troubleshoot WiFi issues
  • Run an internet speed test
  • Troubleshoot no dial tone on the phone
  • And more…!

When You Call CenturyLink Customer Service…

Before you dial in a call at any CenturyLink Customer Service number remember to check off everything on this list:

Account Number

Make sure you have your CenturyLink account number readily available. It is printed on the upper right-hand corner of the paper bill. You can easily get it off the most recent one.

Confirm Your Identity

CenturyLink is quite firm with security protocols. You will be asked for your social security number (SNN). Only after the SNN is given and your identity as the account owner is confirmed, the representative shall proceed further.

Billing Address

The representative can ask you for the billing address too, so ensure you have full details on hand in case a confusion arises.

Note it Down

Note any information the support representative provides and that may be of use later on. It could be a CenturyLink number or information that you have to provide the next time you call in. This way you wouldn’t be sifting through scattered details when the time comes.

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CenturyLink Customer Service Hours

CenturyLink has its customer support windows readily available to look after its customers.

  • Looking to get a new connection or have simple inquiries to make before you buy a plan? Representatives at 1-855-349-9310 are available around the clock.
  • If you are seeking to report a service related problem, Live Chat is available any day or time of the week. Tech Support over phone is available at 1-800-244-1111, Monday―Friday from 8 am to 6 pm local time.
  • And, if you need to sort out an account related matter, you can call CenturyLink at 1-800-244-1111 on weekdays between 8 a.m. and 6 p.m. local time.

Subscribe to CenturyLink Services

Got the help you needed? Take a look at the array of services on offer from CenturyLink. You may as well find a more lucrative plan to subscribe to, whether you are an existing subscriber or a potential one.

Frequently Asked Questions

CenturyLink is known for its DSL and Fiber internet service. The provider also offers a home phone service. And, bundle offers include both internet and phone services. CenturyLink services are available in 36 states.

Browse CenturyLink internet service plans. And, call us at 1-855-349-9310 to subscribe to your chosen plan.

If you’re an existing customer looking for timely customer service from CenturyLink call at 1-855-349-9310 and you shall be assisted as necessary.

CenturyLink Support is available 24/7 at 1-855-349-9310 if you are looking to order services. If you are looking for tech support Live Chat is available 24/7.

You can contact CenturyLink on Facebook and Twitter if you have any non-urgent inquiries to make.