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Let's face it, your beautiful internet device isn't just a black box; it also has a lot of wires, transmitters, and receivers that enable reliable internet connectivity across your entire home. On the surface of the modem, however, there are several high-end mechanisms that serve other purposes - such as flickering lights.

As a CenturyLink subscriber, there's a good chance you've noticed your gateway’s lights occasionally flickering on and off, especially during network outages. For instance, if the WPS button light is blinking red, your network is most likely down. If the DSL light is blinking green, the device is searching for a signal from the provider. A steady internet orange light means the modem needs activation.

The good news is that it's not a big deal at all. In fact, most of the time, you can solve the problem yourself with a few straightforward steps.

To help you out, we've put together this short guide that explains what the orange light on your CenturyLink modem means and how to fix it. So let's get going!

Are you curious about what the orange light on the CenturyLink modem means? This little black box you invest in to establish a fast and reliable CenturyLink internet connection comes with a ton of built-in technology that is way too complicated to debug and understand. This is why you’ve come to the right place. The flickering and steady lights on your CenturyLink modem mean something. Find out what and learn how to fix the issues to establish a strong connection with this quick handy guide!

Orange Light

Your CenturyLink internet connection light has just started to flicker orange/amber. The internet light will turn bright orange when the modem needs to be activated.

Here’s how you can activate your CenturyLink modem:

  • Connect your PC to your CenturyLink modem.
  • Launch an internet browser.
  • It will automatically redirect you to the CenturyLink activation page.

Green Light

To indicate that the internet is active, the light will turn green. The indicator will blink green when your modem is transmitting the data while you're connected to the internet.

Red Light

If the authentication fails, the Internet light will turn red. This indicates that neither the password nor the username is recognized by the network. If you are unsure of your username or password, by holding down the reset button for roughly 10 seconds, you can attempt to reset the device in factory reset mode.

Red or Green

While your internet configuration is being automatically detected, the light on the internet logo will flash red or green. You might need to contact CenturyLink customer service to have your issue resolved if it goes on for more than a minute.

No Color

If the modem hasn't been set up yet, configured with credentials, or isn't in "Transparent Bridging" mode, the internet light will go out.

Before calling our around-the-clock tech support helpline, try the following steps if the red and green or orange CenturyLink modem lights have been blinking for more than a minute.

Reset Your Modem

The only drawback to this option is that it will completely erase any prior configuration changes you have made to your system. Resetting your modem isn't particularly difficult. Your modem will return to factory defaults after being reset.

The good news is that there is a good probability that this approach will resolve your device's blinking problem and restore your internet connection.

Here’s how you can reset your CenturyLink modem.

  • Activate the modem's power and use a small pin-like tool to hit the reset button. Keep it pressed until you hear a little click. This reset button is typically small and is found on the back of the device.
  • Do not let go until the light becomes amber (around 10 seconds)
  • The factory reset procedure for the CenturyLink Gateway typically takes up to five minutes to complete. The power light immediately changes back to orange when it's finished.
  • It's time for the default configuration as soon as the orange light on your modem begins to blink. Enter in the search box of your browser. Now carry out the procedure in following the instructions. But before you start, make sure you have your login information close at hand so you can quickly configure your modem.
  • You can also activate the service through the My CenturyLink smartphone app.
  • Finally, you will once again experience faultless connectivity as soon as the internet status light on the CenturyLink modem turns green.

Check for Loose Cables and Connections

Despite the fact that it may sound cliché, loose or faulty cables are one of the main reasons of connection issues. Check each cable that is connected to your CenturyLink modem, outlet, and PC/laptop if your modem lights don't stop flickering red and green. Make sure that none of the cables are disconnected or loose.

You might also think about firmly plugging the cables in again. Last but not least, make sure to examine your Ethernet cable as well as both ends of each cord. Just make sure it is firmly connected to the correct port.

Check for a Service Outage in Your Area

The incredibly responsive outage information page for CenturyLink is regularly updated.  On the same page, it also provides a strong CenturyLink modem troubleshooting option that helps in quickly determining the source of your internet issue.

Restart Your CenturyLink modem

Although it may seem like a pretty straightforward process, it is certainly worth doing.

The majority of the time, we don't really notice the flaws that develop over time in our modem. Consequently, a straightforward reboot is always advised to clean up your gateway and resolve any connection issues. Your internet signals are enhanced and improved while unnecessary bugs and faults are also eliminated from the system.

Simply press the modem's power button to restart your computer. All the components will reset, and your modem's performance will be improved.

Contact Customer Service

If you have tried the methods shared above but your modem lights are still flickering orange, we advise calling the CenturyLink 24-hour customer support line. Our experts will immediately provide you with a speedy fix for your issue or dispatch a qualified specialist to handle things.

To Wrap It All Up

A flickering orange light on your modem means it is not yet active or needs to be logged in.  You need to try entering your password to log in. Call CenturyLink customer service if you have trouble connecting, and they will clarify the problem and take care of it for you.

Frequently Asked Questions (FAQs)

Why did my CenturyLink modem light turn orange?

The power light often changes from red to amber during the boot-up process, following the completion of the hardware test. It means that the device's onboard software tests are being run on the CenturyLink modem. However, if the status lights continue to remain amber, the software test was unsuccessful.

How can I activate my CenturyLink modem?

You can activate your CenturyLink modem in 2 simple steps.

  • Connect your PC to your CenturyLink modem
  • Launch an internet browser. This will automatically redirect you to the CenturyLink activation page.

Is CenturyLink available in my area?

Get in touch with CenturyLink customer service to know if CenturyLink internet deals are available in your area.