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Choosing a reliable internet service provider in today's time is tricky. With so many local and nationwide ISPs available, it's often a challenge for Americans to find and stick to one. However, AT&T is a trusted and popular choice when it comes to ISPs. With its widespread availability in over 21 states, variety of internet types, and value-packed internet bundles, AT&T stands atop the U.S. telecom industry.

If you have made up your mind and just subscribed to AT&T services or you are planning to invest, you will need this one-stop guide. It will walk you through all the basics of the AT&T internet installation process. The information we discuss here may come in very handy, and answer many of your questions about getting the service off the ground.

To help you decide if AT&T Internet installation is the right choice for you, let’s get started!

Why Choose AT&T Self-Installation?

Upon signing up for AT&T Internet service, you are offered 2 different installation options. You can either ask for a pro-install or order a self-install kit. The difference between the two is essentially subjective. For instance, many people may opt for professional installation to prevent technical mishaps, while others may choose self-installation to save money and put their technical skills to use.

To help you understand the difference better, and make the right decision, here are reasons why you should choose AT&T self-installation.

Easier on Your Pocket

Having an AT&T technician install your service is convenient and makes things hassle-free. Especially if you're not tech-savvy. But, this ease comes at a cost. Calling an AT&T professional to install your internet service will cost you up to $99, plus applicable taxes.

AT&T installation fee isn't out of line—most ISPs in the U.S. charge as much or more. But, if you are on a budget, and don’t want the burden of additional upfront costs, it makes sense to drop it. Well, you can go for the self-install option in that case. The AT&T self-install kit is free of cost, and you don’t need to spend another penny on the process!

No Time Constraints

With the AT&T self-install kit, you can literally start and complete the process any time you find it most convenient. You can complete the installation in the morning, after work, on the weekend, or just about any time that is convenient for you.

In contrast, with professional installation, you will have to agree to a suitable time window during which the technician can visit your house and set up the internet. Not only that, but pro-install also requires an adult of age 18 or above to be available at home for the technician to start and finish the process.

Takes Less Time

Time is money, so why waste it? The AT&T self-install kit arrives at your doorstep in 2 to 3 business days, sometimes even less than that. Once you have the kit, you can complete the installation process in less than 30 minutes!

AT&T Self Installation – Is it the Right Choice for You?

While there are several benefits to choosing AT&T self-installation, it may or may not be suitable for everyone. You need to factor in some personal preferences and other reasons why self-installation may not be an option for you.

It’s okay to be a little confused and nervous when you are deciding whether self-installation is right for you. However, don’t sweat, as choosing between the two isn’t as hard as it may seem, or depending on the circumstances, the provider might just decide for you.

If you are tech-savvy and have the skills and patience to troubleshoot issues yourself, then go ahead and order the self-install kit. Luckily, the installation kit comes with ample instructions and even the necessary tools you need to complete the process. Plus, the following sections of this guide have detailed steps and instructions that can make the entire process a breeze.

However, if you’re opting for AT&T Fiber internet and your house requires new cable lines installed, then AT&T will inform you if pro-installation is necessary. We have also discussed pro-install later in the article, so you know what to expect.

AT&T Self Installation – Getting Started With the Basics

Placing an Order

You only get the self-install option in two cases: you’ve subscribed to the AT&T Internet service or you already have AT&T Fiber at home and are just upgrading your current internet plan. In these cases, your home won’t require complicated wiring that can only be done by professionals. Therefore, you’re free to opt for the AT&T self-install kit at the time of ordering with AT&T customer service. The kit will arrive in 2 to 3 business days via mail.

Receiving your Package

When you receive the package, there are a few things you must do. These include:

  • Once you’ve received the package, find the packing slip that’s attached to it. You will find your “service activation date” on the slip. Once that date arrives, you can start setting up your internet. However, don’t attempt to install your service until 2 p.m. or later on the provided date.
  • Note down your AT&T Access ID and Password or the Account Number and 4-digit Passcode. You will find your account number in the confirmation letter or email you must have received after your order was placed. And the 4-digit passcode is the one you set while placing the order. This way you will be completely prepared to log in when the time comes.
  • Search around your house and find the AT&T Broadband jack.

AT&T Self-Installation Kit Checklist

Open the kit and ensure you have all the items mentioned in the checklist below:

  • AT&T Gateway—this is a 2-in-1 device that is powerfully built to combine the high-quality AT&T modem and AT&T router into one single piece of hardware to give you seamless connectivity 24/7n the slip. Once that date arrives, you can start setting up your internet. However, don’t attempt to install your service until 2 p.m. or later on the provided date.
  • GREEN data cable
  • YELLOW Ethernet cable
  • GRAY cable for the AT&T phone service
  • 2-part power cord
  • Comprehensive instruction manual

AT&T Self Installation – Ready, Set, Go!

Deciding to set up the AT&T internet connection all by yourself may sound like a big deal, but it’s not! If you put your thinking cap on and follow all the easy-peasy instructions that we’ll give you one by one, you will be done with it in no time! So, let’s start!

AT&T Internet Self-Installation Instructions

  1. On the Wi-Fi Gateway device, you will find multiple ports of different colors. Identify the green port first.
  2. Plug the green cable into the green port and connect it to the wall jack.
  3. Find the yellow port and connect it to a computer or compatible device with the yellow Ethernet
  4. If you have a phone service, then your self-install kit will include a gray cable for your phone. Plug one end of the phone cable to the Phone Lines 1 & 2 port on the Wi-Fi Gateway and the other to a regular phone or cordless base station.
  5. Next, connect the black 2-part power cord. Plug in one end to the gateway device, and another end into a secure power outlet.
  6. Wait for a couple of minutes before powering on the device.
  7. Once the device is on, the Broadband and Service lights may blink and take 1 to 5 minutes to configure.
  8. The LED lights must stop blinking before you can activate and set up the connection.

Activating AT&T Internet Service

After you have set up the AT&T home internet service, it is now time to activate it.

  1. On your computer, open the web browser (Safari, Chrome, Mozilla Fox, etc.)
  2. On the browser, the activation process shall start automatically. If it does not, go to net/uverse
  3. Enter your Account Number and 4-digit Passcode as requested.
  4. Follow the prompts on the screen to complete the activation.
  5. Your activation process will be complete upon seeing the following message: Your AT&T services are now activated and ready to use!
  6. This entire registration and activation process will take approximately 5 minutes.

Connecting Your Devices to AT&T Internet

Wired Connections

You can simply use an Ethernet cable and connect your devices to the Wi-Fi gateway through a wire. The Ethernet cable’s end must be plugged into the gateway, while the other into your chosen device.

Wireless Connections

To connect your devices to the internet wirelessly, follow these steps:

  1. Look for the Wi-Fi Network Name (SSID) and Wi-Fi Password (Wireless Network Key) on the back or side of your Wi-Fi gateway device. Note down this info.
  2. On your computer or any other compatible device, open Wireless Network Settings.
  3. Look for your gateway’s Wi-Fi Network Name in the networks list on your device.
  4. Select the network name and input the password you noted earlier. The password must be 12 characters long.
  5. After a few seconds, your device will be connected to the internet via Wi-Fi.

AT&T Pro Install – What it Involves?

After going through all the self-installation steps, you might feel a little overwhelmed. All the information and the steps involved can sound like it’s a time-taking process, but trust us when we say this, it’s really not all that difficult.

However, in certain instances, the installation process may get complicated and that’s where AT&T Pro Install is needed. Let’s take a quick look at what it encompasses.

When signing up for AT&T Internet services, you must tell the customer service representative about your preference. However, you might not get the choice between self-installation and professional installation if you’re opting for AT&T Fiber. The fiber setup and equipment are a bit different than AT&T’s copper-based internet and may require the replacement of copper cables with fiber ones. In this case, you can only opt out of pro-install if you already have the AT&T Fiber service and are just upgrading your fiber internet plan.

After ordering pro-install, you will receive an appointment window of approximately 2 hours, along with the day and date the technician may come to visit you.

To check your order status or change appointment details, log into your AT&T account with your User ID. You can also contact AT&T customer service for further information. Additionally, if you opt to get text alerts, you will receive a reminder on the day of the appointment. The AT&T Tech Tracker tool can also be used to view information about the technician’s location.

AT&T Pro Install Checklist

Here is an AT&T checklist for preparation before the appointment.

  • Installation can take up to 6 hours
  • Move any furniture that's blocking phone or computer connections
  • Anyone above 18 years of age should be present at the time of installation

In A Nutshell

Whether you choose to self-install or go for pro-installation, once you’re done with the process, AT&T Internet will give you no reason to switch to another ISP as its quality and reliability are peerless.

Even though AT&T’s professional installation may require you to adjust your schedule and bound you at home for at least 2 hours or at most for 6 hours, it will save you from the hassle of troubleshooting issues and ensure your wiring is up-to-date with the latest AT&T fiber-optic technology.

However, if you have the option to self-install and feel that you are tech-savvy enough to understand the technical jibber-jabber, nothing’s better than saving dollars by opting for self-installation. Best of luck with this small DIY project!

Frequently Asked Questions (FAQs)

Can I install AT&T myself?

Yes, you can opt for the AT&T self-install option which is free of cost. The self-install kit arrives in 2 to 3 business days, and the installation can be completed within 30 minutes.

How much is AT&T internet?

AT&T internet speed tiers ranging from 25 Mbps to 300 Mbps start at $55/mo. plus taxes. The price is inclusive of the AutoPay and paperless billing discount as well as the Wi-Fi gateway device. Plus, the price is locked if you’re opting for AT&T Fiber. To discover more AT&T plans and packages, call 855-925-2541.

Is AT&T internet available in my area?

AT&T Internet is available in more than 21 states. You can check its availability in your area by using the BuyTVInternetPhone zip tool, or call AT&T customer service at 855-925-2541.

How to install AT&T internet?

To install AT&T internet, you get the choice between professional installation or the self-install kit, which is free of cost. The self-install kit comes with complete equipment and an instruction manual. Whereas, you may require professional installation for AT&T Fiber, which may cost an upfront fee of up to $99. For more assistance, you can call AT&T customer service at 855-925-2541.