Call for the Best Cable, Phone and Internet Deals: Phone icon 1-855-349-9328

Phone icon Call To Order

Shoddy internet can adversely impact the quality of your life. While at most times the inconvenience may be minor with you having to wait longer for a webpage to load, at other times it may mean missing out on work hours and academic growth. Nobody wants that. And, given the technology that assists provision of seamless internet is now available, you believe you shouldn’t have to deal with poor internet. But, having access to advanced technology does not mean the service won’t suffer a break down ever. Things happen regardless.

Yet it is true that more than half the time your internet acts up because of a problem which can be resolved with considerable ease. The only catch is knowledge. How well versed you are in what you’re doing is the key to finding solutions for simple home internet issues. While tech jargon can feel intimidating, there is nothing really you won’t be able to get if you put your mind to it.

The reasons why you may be suffering from a poor internet connection are likely to be several. Today we discuss the top most common factors that cause Wi-Fi to keep disconnecting. And, also talk about some quick and simple troubleshooting tips—in easy to understand language.  

Your Internet Speed is Very Slow

If an internet plan is designed for two people but used by one too many Wi-Fi speeds won’t be fast enough, and your internet is likely to keep on disconnecting. This does not necessarily mean your service provider is not delivering what you are paying for. Rather chances are, you are stretching the capacity of your internet service plan to a point where it is slowing down everyone on the network.

First off, you can reduce the load on the Wi-Fi network in your home, and see if that makes a difference. And, also run a speed test to determine if your ISP is indeed delivering speed in the expected range. If it turns out you are not getting the advertised speed, the problem could be at the provider’s end or yours. But, before calling your service provider and lodging a complaint we’d recommend you try out some simple troubleshooting tips that will help identify where exactly the problem lies, and most likely fix it too, saving you the hassle of calling up tech support.

On the other hand, if it turns out the provider is delivering internet in the expected speed range, chances are the internet plan you are subscribed to is no longer sufficient to meet your household needs. Meaning you must reassess your household internet consumption, and upgrade your plan. Give this article a read—it will help you form a better idea of how much speed and data will be sufficient for the number of users in the family and the kind of activities everyone routinely conducts. And, until you are able to pick a new internet service provider or plan you may want to keep a tab on your internet usage as data-intense activities tend to slow down the connection.

Modem Doesn’t Connect with Your ISP Network

Your internet modem is an important piece of equipment that you must not overlook. The modem converts data received as an electrical signal through copper or coaxial cable lines into digital form. And, also converts the digital information sent out from your end into analog signals that can travel on copper and coaxial cable lines. Without the modem functioning optimally the wireless router and your Wi-Fi-enabled devices cannot connect to the internet and communicate with other connected machines.

For those of you who are renting modems from their ISP, it’s easier. You can call technical support and get help to sort it out. If, however, you’re using your own device, it’s not as simple. With that said, many providers encourage you to use online self-help resources to troubleshoot minor issues. So it does no harm to know some useful tips even if you are using equipment provided by your ISP.

As with other machines like your PC, modems too can sometimes get a reboot and start working as if there never was an issue. So, start by checking all your connections, and checking the status indicator lights on the modem. If all connections are tight, and there does not seem to be an apparent problem, unplug the modem and let it cool off a bit before you power it up again. Chances are a fresh start will resolve any issues the device was facing, and you won’t be troubled by Wi-Fi that keeps disconnecting.

If however your Wi-Fi keeps dropping despite a reboot, contact your provider to check if your modem is receiving and transmitting signals properly. Sometimes a hard reset can resolve the issue, and your ISP tech support can take care of that for you. If you are lucky to be subscribed to a provider like WOW!, with award-winning Customer Service, chances are the problem would be resolved without hassle.   

Wi-Fi Router is Outdated

If your provider is giving you the promised speed, and your modem is working right as well, the next thing you may need to investigate is your Wi-Fi router. Again, if you are using a router or a wireless gateway device provided by your ISP, you can always contact tech support for help. Plus most ISPs routinely ensure devices they have rented out to subscribers are up to date with current Wi-Fi standards and protocols. But, when using your own device, you may have to identify if your Wi-Fi keeps disconnecting because the router is outdated—or there is another issue.

An outdated router older than 3-4 years simply won’t be able to deliver the speed you need. Its outdated firmware may not meet the latest Wi-Fi standards that your current internet connection requires. If you don’t understand the model numbers and want a quick answer to check if this is why your Wi-Fi keeps dropping, here’s a guide listing the newest to the oldest Wi-Fi standards.

    • 11ax / Wi-Fi 6
    • 11ac / Wi-Fi 5
    • 11n / Wi-Fi 4
    • 11g / Wi-Fi 3
    • 11a / Wi-Fi 2
    • 11b / Wi-Fi 1

You can check the packaging for the device or look online to confirm the standard of the router you own. Now, if your router is certified for Wi-Fi 6 or Wi-Fi 5, and still giving issues, it is likely the problem is not that of compatibility. And, you may have to contact the manufacturer for support. If however, you find the router is not compatible with your new ISP’s service, you can check for compatible modems with your provider, and replace the current one.

With that said, as with the modem, sometimes rebooting the wireless router resolves the problem before you know it. Moreover, the modem environment makes a huge difference to the quality of your in-home Wi-Fi network—make sure it is placed in a central location, with as few obstructions around as can be. Metal objects, electronic and magnetic gadgets, concrete and brick walls—all these aspects of the modem’s environment play a role in how strong a signal you are able to get and how far.   

So, don’t forget to put the “restart trick” to use before you reach out for help—and do check if your modem is placed in the best location in your house.

Cables Are Broken

Sure, the cables are old, but they don’t look broken right? Why not just keep on using them. Well, let’s just say you shouldn’t skimp on cables. Those pesky unreliable wires are known to trip many and believe us, you don’t want to join their ranks.

To start off, there are three types of cables that are in common use:

  • Coaxial cable

Used to connect a modem to the cable network

  • Phone cable

Used to connect a modem/router or gateway device to the DSL line

  • Ethernet Cable

Used to connect your modem to router (if you don’t use a 2-in-1 gateway) and/or a computer (if you prefer a wired connection)

If any of these cables is faulty it is likely your internet will not work at all or the Wi-Fi will keep disconnecting, frustrating you to no end. So, what can you do?

First, check the cabling to make sure everything plugged right. Next, swap out each cable in use with a different one to see if connectivity improves.

Wi-Fi Keeps Disconnecting: The Role of Your Internet Connection Type

If you’ve checked all that you could on your own, and still can’t find a fault, it may be a technical problem at your provider’s end. Depending on the type of internet connection, the cause can vary. Let’s take a quick look at the common cause of network issues in the case of Fiber, Cable, DSL, and Satellite Internet. 

Fiber Internet

Fiber optic internet is great to have for more than one reason. It offers you lightning-fast symmetrical speeds, and you don’t have to worry about network congestion, limited bandwidth, ping spikes, or jitter. The only thing that can be of concern is the underground cables being exposed. This can happen if cables aren’t buried deep enough or there is construction underway. So, when your fiber internet connection stops working, we’d recommend you call the provider to check for an outage.  

 

Cable Internet

Cable internet makes use of the same coaxial lines that deliver cable TV services and were in place before the widespread availability of residential cable broadband. The arrangement works well for the most part, but the way the infrastructure is built, an entire neighborhood shares the bandwidth. What this means is during peak hours, usually between 7 pm and 12 am, when most people connect to the internet to browse, stream and game online, your connection slows down significantly. If too congested, the network may as well refuse to connect you. For those situated in densely populated areas, this is especially worse. The solution is to either call your provider and upgrade to a plan with faster speed. Or, switch to another cable internet provider that is less used in your neighborhood.

DSL internet

The thing you need to check before you subscribe to a DSL internet connection is how far the provider’s central network node is from your home. DSL uses pre-existing copper telephone wires, and the quality of data transfer suffers significantly over long distances. So, the closer the network node the better. Your in-home Wi-Fi network depends on the quality of the internet connection delivered by your ISP network. When you don’t get the optimal quality from your ISP’s end because of your distance from the central network node, your Wi-Fi keeps dropping.

For those living in old homes, one thing you can do is check for faulty or rusted wiring and sockets. Because if that part of the copper infrastructure has depleted over time.

So how can you fix this issue? Well, whether it is the wiring which has given way, or you must look for a DSL internet provider with a network hub close by, switching your ISP remains the only wise option—one which provides a different type of internet connection.

Satellite Internet

Using a satellite in space to do its bidding, is the go-to internet for people living in rural areas. It ensures you get signals even in more remote places. However, with such large distances to travel, data transfer suffers from higher latency, besides the medium of communication is open to potential interference from external factors. Another downside is that satellite internet packages offer data-based packages. When you exceed the data limit, the speed is throttled. And, at times this throttling becomes the cause of Wi-Fi dropping. Because your connection gets deprioritized, and the speed is reduced.  

The best way to go about it is to get a plan with a higher data limit or switch to another satellite internet provider. For instance HughesNet. The provider takes care of your “data struggles” with 50GB FREE every month during the Bonus Zone. And, gives you advanced ways of saving on data consumption. Plus Gen5 from HughesNet, has done a remarkable job at bringing the latency level down.  

Final Words

Troubleshooting your slow internet connection, and getting it to work properly is not that difficult. We have tried to keep it to the basics so that even as a layman you can understand the essentials. But, if you get stuck anywhere you can always give your provider a call. With that said, we wish you are able to subscribe to a high-speed internet provider you can rely on!

Frequently Asked Questions

Why does my Wi-Fi keep disconnecting?

This mostly happens when your internet speed is extremely slow. When there are too many users on your in-home Wi-Fi connection, your online activities are data-intensive or you’ve crossed your data limit, the internet speed tends to slow down.

Can too many devices cause your router to crash?

When too many devices are connected to a single router, overcrowding occurs, and the overall speed is likely to get affected. The connection may even stop working completely.

What is a bad modem environment?

Modems and routers, or for that matter combo gateway devices, need a healthy environment to function at the optimal level. If these devices are placed in a space that is cluttered with metal, electronic and magnetic objects or is surrounded by brick or concrete walls, chances are the signal around the house would be weak and would not go far. A bad modem environment is one reason why your Wi-Fi keeps disconnecting.